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3.3

Average

TrustScore 3.5 out of 5

2 reviews

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3.3

All reviews

(2)

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Rated 4 out of 5 stars

Long delay for specialised camera but pleased with outcome

Long delay for specialised camera not available anywhere else. They then shipped the wrong lens. I contacted them and Hikdistribution replaced the whole camera with the correct lens. They allowed me to keep the original, which is a big saving for me.

The replacement camera took less time to arrive about 8 weeks. Items listed as 'In stock' usually means they have the inventory but the product still needs to be assembled at the Hikvision factory in China.

Expect delays but if you want high quality cameras and the latest technology, or hard to find Hikvision products this is the best company to go for.

11 July 2024
Unprompted review
Rated 1 out of 5 stars

Avoid HIKD

I regret ordering from this company. Ordered from them December 16th 2023 and it was delivered May 1st 2024.

I’ve had a range of excuses and constant delays and even had to change the delivery country as their constant delays meant I was no longer in the original country. Ended up having to pay loads of import duties and VAT as a result.

Do yourself a favour and order elsewhere. You’ll get it far sooner and not have to wait 137 days!

1 May 2024
Unprompted review

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