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Higlobe  Reviews 

289
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its speed and ease, with money transfers often arriving instantaneously in local bank accounts, coupled with excellent exchange rates and low costs. Many highlight the user-friendly interface and reliability, frequently commending customer service for being highly responsive, helpful, and proactive. However, some customers also noted occasional issues where transactions did not go through or funds were held for unexpected processing times. A few other people also felt that the displayed exchange rate was not always the real-time market rate. Additionally, some users suggested improvements like clearer transaction statements or more options for sending money to other accounts.

What people talk about most

Payment

Users describe positive interactions with payment, highlighting the ease and speed of receiving funds, often... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers finding the platform easy, fast,... See more

Service

Clients share positive opinions on service, highlighting its efficiency, speed, and fair exchange rates,... See more

Price

People report positive experiences with price, often highlighting competitive exchange rates and low... See more

Customer service

Customers had positive experiences with customer service, consistently praising its responsiveness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great overall experience. Money arrives (at Higlobe) with no delay whatsoever, wayyyy faster than any other platform I've used before. And it's transferred to my local bank (in Brazil) instantaneously... See more

Company replied

Rated 5 out of 5 stars

If you work as a VA, freelancer, or with international clients, HiGlobe is honestly a solid choice. No second thoughts, just works. My experience so far has been smooth from setup to payouts.... See more

Company replied

Rated 5 out of 5 stars

My first experience with Higlobe was amazing. Everything was very informative and easy to understand, you guys did a great job, but what surprised me the most was the support chat, it was impeccable... See more

Company replied

Rated 5 out of 5 stars

I've been using it for a while now, like a year + It has worked pretty good so far, money comes to my mexican account in MXN in seconds, they usually offer a better currency exchange than banks so... See more

Company replied


Company details

  1. Money Transfer Service
  2. Currency Exchange Service
  3. Financial Institution
  4. Mobile Money Agent
  5. Payment Service

About Higlobe

Written by the company

Higlobe offers the lowest cost guaranteed money transfers to professionals, individuals, freelancers and businesses receiving funds from the US and the EU.

We provide you with a dedicated receiving bank account, enabling you to provide the same payment instructions to your employers, month after month and get paid in USD and EUR. You have your own account, and can withdraw money to your local bank at the lowest cost guaranteed!

We move your money quickly and don’t leave you waiting for days to receive your funds.

Money transfer at the lowest cost guaranteed

Written by the company

A free USD receiving account with near-instant withdrawals to your local bank.

Contact info

Promotion box for Higlobe

Money transfer account for professionals

A free USD account with instant withdrawals to your local bank.

4.7

Excellent

TrustScore 4.5 out of 5

289 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(289)

160 reviews in the last 12 months

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Rated 5 out of 5 stars

Higlobe saved my project

Higlobe saved my project! Before Higlobe, I couldn't receive my payment because of the amount, but with my Higlobe account I didn't have problems. The invoice creation is so handing as well! I love it.

26 July 2025
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Reply from Higlobe

Hi, Hillary!

We appreciate your feedback so much and are glad you're enjoying the platform! Its our pleasure to have you here!

Higlobe team

Rated 5 out of 5 stars

Fast and easy

25 July 2025
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Reply from Higlobe

Hi! Thank you for your feedback, we appreciate your comments. We are working hard to improve our services!

Rated 4 out of 5 stars

Difficulties understanding the…

Difficulties understanding the platform; I think it needs to be self-explanatory.

25 July 2025
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Reply from Higlobe

Hi, Romilda, Tudo bem?

Obrigado pelo feedback. Nós fazemos o possível para que a plataforma seja bem intuitiva, deixando todas as informações disponíveis em um só lugar, o dashboard.

Nosso suporte também está sempre à disposição para esclarecer quaisquer dúvidas que venha a ter.

Atenciosamente,

Equipe Higlobe

Rated 5 out of 5 stars

Makes my life easier

It really helps me get my money immediately and with no extra steps, it makes my daily life easier and stress free :)

25 July 2025
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Reply from Higlobe

Thank you so much for your kind words! We're thrilled to hear that Higlobe is making your daily life easier and stress-free that's exactly what we aim for.

We’re committed to keeping the process fast, simple, and seamless so you can focus on what matters most.

Thanks for being part of the Higlobe community!

Rated 5 out of 5 stars

Using it is easy

Using it is easy, and fees are OK.
Please stay that way,

25 July 2025
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Reply from Higlobe

Thank you for your feedback! We're glad to hear that you find Higlobe easy to use and that you're satisfied with the fees.
Thanks for being part of the Higlobe community!

Rated 3 out of 5 stars

login was confusing and not sure what…

login was confusing and not sure what is the change from previous login

25 July 2025
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Reply from Higlobe

Hi! We’re sorry to hear that the new login process was confusing. We recently made some changes to improve security and enhance the overall user experience, but we understand that transitions like this can sometimes be unclear.

We're actively working to make the process smoother and more intuitive. In the meantime, if you need any help or have questions about the new login, our support team is here for you.

Rated 5 out of 5 stars

HiGlobe for th win

I like HiGlobe because is easy, fast and without taxes.

25 July 2025
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Reply from Higlobe

That’s exactly our goal, Lucas! We will make sure to keep delivering fast, easy, and low-cost international transfers. Thank you for your trust!

Rated 5 out of 5 stars

Muito bom

Muito bom, é simples e Rapido, e o suporte sempre resolve.

25 July 2025
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Reply from Higlobe

Nossa missão é fazer com que pagamentos internacionais sejam simples, rápidos e com as melhores taxas! Muito obrigado pelo seu feedback, nos mostra que estamos no caminho certo.

Rated 5 out of 5 stars

They have to transfer the money to get it

It was easy to use and the information of the website is clear.

23 July 2025
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Reply from Higlobe

Hi Roberto! Thank you for your feedback, we are delighted to know that you like our service. We are constantly working to improve, and your feedback lets us know that we are on the right track.

Rated 4 out of 5 stars

Good service for the price

It's easy and safe. I will give 5 stars when I can transfer part of the money in dollars to an American account.

10 July 2025
Unprompted review
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Reply from Higlobe

Hi, Laura!

Thank you so much for your feedback! We're working on this and hopefully we will be able to offer that feature soon!

We appreciate your trust!

Rated 5 out of 5 stars

I am more than satisfied with higlobe

I am more than satisfied with higlobe. The lowest spread rate on the market, account manager that answers quickly and a very straight to the point process when withdrawing money.

9 June 2025
Unprompted review
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Reply from Higlobe

Hi, Fernando!

We cannot thank you enough for your feedback and trust! We hope to keep serving you and we are always available here! Thank you so much!

Rated 5 out of 5 stars

Huge help from the agent, best agent ever

The agent was so helpful, kept me calm, and resolved my issue so quickly, love them

29 May 2025
Unprompted review
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Reply from Higlobe

Thank you so much for your kind words! 💙
We’re truly happy to hear that our agent was able to assist you and make the process smooth and stress-free. Your satisfaction means a lot to us.

— The Higlobe Team

Rated 1 out of 5 stars

Two-factor authentication is so slow

Two-factor authentication is so slow. I tried multiple times, but no code came in. It looks like a lot of work is still needed on this platform.

27 May 2025
Unprompted review
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Reply from Higlobe

Hi Joseph,

Thanks for sharing your feedback. We're sorry to hear your experience and have already reached out to you directly so we can better assist.

Please don't hesitate to reach our support channels if you need assistance. We're here to help.

~ Higlobe Team

Rated 5 out of 5 stars

Higlobe is the best!

Higlobe is the best way to receive money in Brazil, and its platform is easy to use and reliable. I had excellent service when I needed help from the customer service team. Highly recommend!

1 April 2025
Unprompted review
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Reply from Higlobe

We appreciate your feedback, Naia! Thank you for trusting our services. Rest assured, we’ll continue to provide you with a great experience!

Rated 5 out of 5 stars

HIGLOBE NUMBER 1

This is my first time using higlobe, all I can say is I am satisfied. I didn't even know that they have created you a free US bank account that you can use to receive your payments across the globe.

27 March 2025
Unprompted review
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Reply from Higlobe

Hi German, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Your support means a lot, and we'll keep working hard to provide the best service possible. If ever you need anything, we're always here to help!

Rated 5 out of 5 stars

Very good experience

First time using it. Very good experience. No issues or troubles. They didn't require any extra documents to finalize the withdraw. They also transfered the money right away. Spread is probably the best out there. Definitely recommend.

28 March 2025
Unprompted review
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Reply from Higlobe

Welcome to Higlobe, Igor! We're thrilled to hear that your experience was just as great as we intended. We’ll continue working hard to ensure every interaction is just as smooth and enjoyable. Thanks for being with us!

Rated 5 out of 5 stars

Easy to use

Easy to use, great support.

20 March 2025
Unprompted review
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Reply from Higlobe

Hi, Thiago!

Thank you so much for you're feedback!

We appreciate any opinions you might have about the platform, and are always available!

Rated 5 out of 5 stars

Simple and really fast onboarding and…

Simple and really fast onboarding and exchanges overall

18 March 2025
Unprompted review
Higlobe  logo

Reply from Higlobe

Hi, Yuri!

We appreciate your review so much, and are glad that you're enjoying Higlobe!

We are always available and would love to hear any feedback you may have!

Higlobe team

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