hide.me VPN Reviews 1,026

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 3 out of 5 stars

After my, latest experience with their customer. Support I had been trying everything, until there support representative. Patrick I asked him (are you telling, me I’m screwed? His reply unfortunately... See more

Rated 4 out of 5 stars

works fine (usually using a German default Vpn); year ago sometimes disconnect(ed), but now it seems to work better (for me at least). Sometimes the connection gets a bit slower, but i don't know i... See more

Rated 5 out of 5 stars

Easy to use tool and reliable. At first, required hide.me for work/commercial requirements. The accessibility and easy to trial, purchase and set-up was unparalleled. I was happy with the work... See more

Rated 5 out of 5 stars

I've been using Hide.me for the last few years and I'm very happy with the performance and the varied number of VPN types of connections it can swap to. It is almost a set and forget app and the a... See more

Company details

  1. VPN Service

Written by the company

Hide.me VPN offers privacy protection, Wifi security, and encryption for a truly private web browser experience, regardless of your location. Try for free!


Contact info

  • Unit 12F(1), Main Office Tower Financial Park Labuan, Jalan Merdeka, 87000, Labuan, Malaysia

  • support@hide.me
  • hide.me

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 22% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The experience started with a promise…

The experience started with a promise to maintain privacy by not maintaining logs. It only got better from there as they continue in striving to improve the experience with new Features, Sites and Speeds to keep up with the shift to streaming. I was fortunate that after renewing for years, I was offered a "Lifetime" deal which I enjoined without hesitation. Been a Customer since 2015

30 January 2025
Unprompted review
Rated 5 out of 5 stars

It's easy to use

It's easy to use, very reliable, and convenient. With just one click, you're directly connected to a private and secured network. The best VPN I have ever used so far.

31 January 2025
Unprompted review
Rated 3 out of 5 stars

On Linux No Multihop,GUI and IPv6

On Linux, no Multihop and no Graphical Interface ( GUI ) . No ipv6 ( MacOs and Linux ). IPV6 it´s complicatetd to Disable. Complicated to start with terminal commands. Terminal commands hard to find in Tutourial and the whole Internet.

31 January 2025
Unprompted review
Rated 5 out of 5 stars

I like the ease of using Hideme VPN

I like the ease of using Hideme VPN. I have been using for many years now and have no issues. If something limits me to 5 downloads (ie. ebooks) a day, then I simply change my location and get 5 more downloads. So easy.

30 January 2025
Unprompted review
Rated 3 out of 5 stars

Works well as a vpn but slow

Works well as a vpn. However, speeds are incredibly slow. More so than other von providers that I’ve used. I’m considering going back to using others that perform better despite having 18 months remaining on my subscription

31 January 2025
Unprompted review
hide.me VPN logo

Reply from hide.me VPN

Hello Nas and thanks for contacting us via this channel!

Thank you for your praise and we're sad to hear you're having speed issues.

Can you please send us a support ticket from within the application or an email to support@hide.me.

That way we would be able to investigate what is the issue there, is it a simple VPN protocol change in place, or if there is a different matter to resolve.

Thanks in advance!

Rated 3 out of 5 stars

Good VPN for macOS

Good VPN for macOS. Wireguard stops working every now and then. VPN cannot always be disabled/enabled. After quitting and restarting hideme it usually works. OpenVPN is WAY quicker to connect (and get an IP). UDP seems to slow things down a lot. Just started using TCP and that seems a lot better. Have just switched to OpenVPN from Wireguard so no long term experience yet.

30 January 2025
Unprompted review
Rated 4 out of 5 stars

Generally great although there is room for improvement

Generally a great product although it does sometimes slow down a fair bit, not always but it has happened, or loose connection entirely & needs manually reconnecting or turning off & on again as the reconnect option sometimes doesnt seem to work & just takes forever seeming to hang. Apart from that though its is as I say generally very good I just wish it would automatically reconnect when it drops out which would make things even better, thats the reason it only gets a 4 out of 5

30 January 2025
Unprompted review

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