After my, latest experience with their customer. Support I had been trying everything, until there support representative. Patrick I asked him (are you telling, me I’m screwed? His reply unfortunately... See more
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works fine (usually using a German default Vpn); year ago sometimes disconnect(ed), but now it seems to work better (for me at least). Sometimes the connection gets a bit slower, but i don't know i... See more
Easy to use tool and reliable. At first, required hide.me for work/commercial requirements. The accessibility and easy to trial, purchase and set-up was unparalleled. I was happy with the work... See more
I've been using Hide.me for the last few years and I'm very happy with the performance and the varied number of VPN types of connections it can swap to. It is almost a set and forget app and the a... See more
Company details
Written by the company
Hide.me VPN offers privacy protection, Wifi security, and encryption for a truly private web browser experience, regardless of your location. Try for free!
Contact info
Unit 12F(1), Main Office Tower Financial Park Labuan, Jalan Merdeka, 87000, Labuan, Malaysia
- support@hide.me
- hide.me
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 22% of negative reviews
Typically replies within 1 week
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Blocks out everybody
The best of the best.
Consistent easy product to use and…
Consistent easy product to use and protect the user.
Good and easy-to-access support.
The experience started with a promise…
The experience started with a promise to maintain privacy by not maintaining logs. It only got better from there as they continue in striving to improve the experience with new Features, Sites and Speeds to keep up with the shift to streaming. I was fortunate that after renewing for years, I was offered a "Lifetime" deal which I enjoined without hesitation. Been a Customer since 2015
It's easy to use
It's easy to use, very reliable, and convenient. With just one click, you're directly connected to a private and secured network. The best VPN I have ever used so far.
Deal with China's Great Firewall
Please keep working on dealing with China's the great firewall. This hasn't been solved yet.
On Linux No Multihop,GUI and IPv6
On Linux, no Multihop and no Graphical Interface ( GUI ) . No ipv6 ( MacOs and Linux ). IPV6 it´s complicatetd to Disable. Complicated to start with terminal commands. Terminal commands hard to find in Tutourial and the whole Internet.
Long time customer, long time satisfied
Have been a customer for a 6 years and had few issues. Once a issue came up, was resolved in a timely manner.
I like the ease of using Hideme VPN
I like the ease of using Hideme VPN. I have been using for many years now and have no issues. If something limits me to 5 downloads (ie. ebooks) a day, then I simply change my location and get 5 more downloads. So easy.
After for the past four years. It is realiable, secure and delivers the security with great support.
Great product. Good support, reliable and consistent in all circumstances
my favorite vpn…
i use it since years and i never was disappointed with speed or security
this is the most ethical free VPN out…
this is the most ethical free VPN out there
I've been using Hide.Me for years and…
I've been using Hide.Me for years and love it. Great value for money and I feel safe using it.
Works well as a vpn but slow
Works well as a vpn. However, speeds are incredibly slow. More so than other von providers that I’ve used. I’m considering going back to using others that perform better despite having 18 months remaining on my subscription

Reply from hide.me VPN
It works well when I need it
It works well when I need it. On mobile it sometimes doesn't work.
Good VPN for macOS
Good VPN for macOS. Wireguard stops working every now and then. VPN cannot always be disabled/enabled. After quitting and restarting hideme it usually works. OpenVPN is WAY quicker to connect (and get an IP). UDP seems to slow things down a lot. Just started using TCP and that seems a lot better. Have just switched to OpenVPN from Wireguard so no long term experience yet.
Generally great although there is room for improvement
Generally a great product although it does sometimes slow down a fair bit, not always but it has happened, or loose connection entirely & needs manually reconnecting or turning off & on again as the reconnect option sometimes doesnt seem to work & just takes forever seeming to hang. Apart from that though its is as I say generally very good I just wish it would automatically reconnect when it drops out which would make things even better, thats the reason it only gets a 4 out of 5
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