Bought some bright coloured tape in extensions for myself. I was able to communicate to Hickenbick via WhatsApp twice with questions and they replied in English which was so helpful! Quick shipping t... See more
Company replied
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The item arrived within 1 day! The quality is amazing and is exactly how it is shown in the product images. I can only recommend.
Company replied
Absolutely amazed by the quality I've bought hair extentions in the past from many different company's have to say your products are most definitely the best and I will 100% be purchasing from you guy... See more
Company replied
WARNING! Their website / online shop is a scam. Do NOT order anything online from them. I ordered and paid for a hairpiece, DHL never delivered my package, Hickenbick confirmed that it was sent ba... See more
Company details
Written by the company
Verwirkliche deinen Traum von langen und fülligen Haaren mit Hickenbick Hair! Haarvertrieb, Coiffeur nur in CH, Academy. Wir leben top Qualität, allergrösste Auswahl, hervorragender Service mit schneller Lieferung. Dietikon-Zürich I Stuttgart I London I Wien
Contact info
Germany
- hickenbick-hair.de
4.4
Excellent
2K reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Dishonest practices
Dishonest practices. We send back hair that was the wrong colour, and they refused to pay us back saying the package had been opened (it hadn't!). And of course, they did not send back the package which we supposedly had opened. Completely dishonest. Do not buy from them.
29 May 2024
Unprompted review
Faulty product, horrible customer service
I ordered hair extension tape from this company. The tape was incredibly weak resulting in over 20 hair extensions falling out within the first few days of the installation and during the first wash.
I contacted customer service for a refund, but they asked irrelevant questions and then ignored me for over a week.
They send an automatic email asking for a positive review in exchange for 15€ of the customers next purchase. That tells you everything you need to know, bribing customers for a good review because they are terrible.
7 August 2023
Unprompted review
tape in hair extensions
I bought the tape in hair extensions, I wasn't expecting much after reading the reviews but the hair is really nice.
Just needing some extra thickness in the front of my head, I didnt need to cover the full head.
I just got one pack to try (which only contains 4 tapes/2 sandwiches) and they are very nice quality and a lovely natural colour - toned nicely to match my own (the blonde was slightly more yellow than my own) but took the toner beautifully.
They don't get matted or tangled throughout the day and they are easy to style.
Delivery didn't take too long either.
Love them, will repurchase.
4 December 2022
Unprompted review
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