Hibbert Homes Reviews 

143
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

We really struggled to find a flat to suit our needs. Hibbert Homes happened to have this one on their books and were keen to sell. Both Claudia and Dominic were delightful when they showed us round a... See more

Rated 5 out of 5 stars

Hibbert Homes are amazing agents...so professional going above and beyond.. I had fantastic results the 1st Viewer offered the asking price within half an hour.. Personal thanks to Charlie and Alex... See more

Rated 5 out of 5 stars

Hibbert Homes were absolutely fantastic. We bought our new home and sold our old home with them, and halfway through the process the pandemic hit! Adrian and Will were always available and helpful, an... See more

Company replied

Rated 5 out of 5 stars

The whole process was seamless, from arranging viewings of various properties to actually getting the keys. We were kept appraised at every stage by Neil, who really went above and beyond, updatin... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Our team of highly qualified estate agents specialise in exceptional property management. Call us on 0161 929 6922 in Hale, Altrincham, to learn more.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

143 reviews

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4.5

All reviews

(143)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience using Hibbert Homes

Great experience using Hibbert Homes, Stockport branch! Fantastic communication throughout my house letting process both verbally and by email or text. Very rapid response to viewing requests and finding the right tenant to meet my requirement. Would fully endorse Hibbert Homes.

8 March 2024
Unprompted review
Rated 5 out of 5 stars

First Class Service

From start to finish the staff have been brilliant, Fiona at the School Road branch has been absolutely brilliant she has looked after the sale from start to finish.
Always available and ready to help, house sale has has been been completed this week.
JB77

24 October 2023
Unprompted review
Rated 5 out of 5 stars

15DC

After searching for a property for a few weeks, we came across one on Rightmove that was being Let out by Hibbert Homes. I emailed and called and spoke with Julie (Based at Hibbert Homes, Sale). I can not praise Julie enough for how quickly she helped us sort all that was needed for us to apply for the property. She was an absolute pleasure, my partner and myself can not thank her enough for how smooth the the transition was for us.

From the first call until the picking up of our keys, Julie was a delight.

5 September 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely awful sales team

Absolutely awful sales team. Upon viewing a property with Hibbert Homes Stockport we decided to put an offer in. On the Wednesday we were told there were two other offers on the property so we were asked for our best and final offer, which we provided. Late on Wednesday afternoon I received a phone call from Charlie confirming that the vendors had accepted our offer and we needed to provide ID and proof of address, which I sent within the hour. He told me on the phone that he would be out of office until the following Tuesday as he was attending Glastonbury festival. I phoned the next day to arrange a second viewing as my parents hadn’t seen the property and I wanted to measure a few things. This viewing was arranged for Saturday. When we attended the viewing on Saturday we were very confused to learn that there were two other viewings that day, our offer had already been accepted so we were very concerned that this was happening. On Monday I didn’t hear anything, so on Tuesday I phoned to speak to Charlie. I was told that he was on the phone and would call me back. Three hours later, after hearing nothing, I phoned back and spoke to Alex who told me Charlie had gone home as he was feeling “worse for ware” after Glastonbury. I explained the situation (as he had been the one to show us round both viewings) and he said he would speak to Charlie and get back to me. He phoned back around 5 minutes later and told us that there had been a higher offer placed on the property and they were asking for best and finals (which we had already done the week prior). The next day we phoned back and said our offer was staying the same. We received a phone call back from Alex a few hours later saying the vendors had accepted the higher offer and we no longer had the property, to say I was furious was an understatement. Alex kept insisting that this had happened as we didn’t provide solicitors details when asked so they couldn’t officially take it off the market, however we were categorically never asked for these details off of Charlie or any other member of the team. I’m only left to assume that Charlie was in a rush to get off to Glastonbury so didn’t inform us of all the documents we needed to send, and as first time buyers how are we meant to know everything that needs to be provided? I’m also unsure why this sale wasn’t passed on to another member of the team, given that Charlie was off for 4 days, so that everything could have processed as normal.
Overall, this has been the worst service from an estate agent that I have ever dealt with and will be actively avoiding in the future and would advise others to do the same.

19 June 2023
Unprompted review
Rated 5 out of 5 stars

I can genuinely say Hibbert Homes have…

I can genuinely say Hibbert Homes have been amazing! Charlie was so helpful, nothing ever too much trouble. Any problem, wasn't a problem! If Charlie said he'd call back .. he did! A totally refreshing experience and I would happily recommend! Thank you

26 May 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional service and people

The service I have received from Hibbert homes has been second to none. A professional but very human team of people . Nothing was too much to help me through my purchase. They are a breath of fresh air. Can’t recommend highly enough.

27 October 2022
Unprompted review
Rated 5 out of 5 stars

Very Professional

The team at Hibbert homes were very warm, friendly and helpful all through the entire process. They were very professional in their dealings. They always responded to questions and requests in a timely manner. Hibbert Homes made the process very straight forward and at times, a bit easy.

25 February 2021
Rated 5 out of 5 stars

Hibbert Homes - First Class

Hibbert Homes provided an excellent service. They were very professional all the way through from valuation to completion.
Adrian Hibbert got our house on the market promptly, handled all the enquiries and viewings in a business like manner, was responsive and provided excellent communication at all times.
The advice we received was extremely helpful. We would not hesitate in recommending Hibbert Homes.

17 February 2021
Unprompted review
Rated 5 out of 5 stars

Professional

Professional, pro-active and great use of technology to keep you informed at all stages of the letting. First class customer service and highly recommended.

1 February 2021
Rated 5 out of 5 stars

Excellent service provided from the…

Excellent service provided from the start of a search for a Tennant , all the team courteous and professional.
Would highly recommend.

Regards Andrew.

29 January 2021
Hibbert Homes logo

Reply from Hibbert Homes

Thanks Andrew, I am glad we could help.

Rated 2 out of 5 stars

Not for rental

Good prices, and decent service for selling a house.
The rental service was very much focusing on the tenant, not at all protecting the assets of the landlord.
Prices for services of maintenance were above the market, and house was left with broken parts and dirty. Do not reccomend.

27 January 2021
Rated 5 out of 5 stars

Very trustworthy local business

I have bought my house from Adrian when he was an employee. I have been using their rental services as a landlord for 4 years now and feel in good and trustworthy hands. Also worth noting that staff is very friendly, helpful and consistent.

22 January 2021
Hibbert Homes logo

Reply from Hibbert Homes

Thanks for this Phil!

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