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See what reviewers are saying

Rated 1 out of 5 stars

The worst response ever gotten from a vendor. Not only the product was deficient, but they charged my credit card for a monthly membership (free?) I had never requested. Now I must contested at the ba... See more

Rated 5 out of 5 stars

Kangaroo offers affordable, high-tech, and easy to use home security devices. Their Home Security Starter Kit got me set up with everything I needed. It was easy to connect using their app and connect... See more

Rated 1 out of 5 stars

Goods NEVER received! I am unable to write a proper review as I never received the goods. The customer support never got back to me! Why am I being charged a monthly amount? Very poor service

Rated 1 out of 5 stars

The boxers I received were totally useless leaked all over the place .so I cancelled my membership.the company went to my bank account and took another £30 for another order I have told them I will co... See more

Company details

  1. Security Equipment Store
  2. Insurance Agency

Information provided by various external sources

No hidden upfront costs or astronomical monthly monitoring fees. Our plans are contract-free, flexible and affordable. We even help you earn cash back on your insurance policy! Our sensors are batteries-included, peel-and-stick, app-controlled easy. Se...


Contact info

2.2

Poor

TrustScore 2 out of 5

39 reviews

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Rated 1 out of 5 stars

Goods NEVER received

Goods NEVER received!
I am unable to write a proper review as I never received the goods. The customer support never got back to me! Why am I being charged a monthly amount? Very poor service

2 December 2025
Unprompted review
Rated 1 out of 5 stars

Underwear are ok

Underwear are ok. Only worn once. Charged me a month membership i didn't want andcwontvreturn my money. Don't do business with them!

25 December 2025
Unprompted review
Rated 1 out of 5 stars

The worst response ever gotten from a…

The worst response ever gotten from a vendor. Not only the product was deficient, but they charged my credit card for a monthly membership (free?) I had never requested. Now I must contested at the bank because Kangaroo has as of yet refund me any money.

14 December 2025
Unprompted review
Rated 1 out of 5 stars

The boxers I received were totally…

The boxers I received were totally useless leaked all over the place .so I cancelled my membership.the company went to my bank account and took another £30 for another order I have told them I will contact the police if they do it again

10 October 2025
Unprompted review
Rated 2 out of 5 stars

This was done without my consent!!!!

I am supposedly receiving a bunch of items that I paid for through PayPal that I did not want. It was done fraudulently. They placed the order without my consent. I did want 3 items but they are sending me a lot more. Plus enrolling me in a monthly program for $39 a month. PayPal has frozen my credit card. This is all bullshit!

22 October 2025
Unprompted review
Rated 2 out of 5 stars

I believe the design is too simple for…

I believe the design is too simple for men's anatomy, and there needs to be more shape in the front panelThey leaked out the side and were too short at the hips i.e., always feel low. So, the basics are there, but there needs to be more development.

3 November 2025
Unprompted review
Rated 1 out of 5 stars

Stay away from these scammers

Stay away from these scammers

I paid for website package but it's more than 2 months but no response

They are not answering my calls and block me.

Stay away from these scammers

30 July 2025
Unprompted review
Rated 5 out of 5 stars

I would recommend the kangaroo camera…

I would recommend the kangaroo camera doorbell for the price I think it's reasonable I had mine for I believe about 7 years now I did have to recently replace it. I am very happy with the qualities of the videos.

12 July 2025
Unprompted review
Rated 5 out of 5 stars

I was very pleased with my experience…

I was very pleased with my experience with Archie. He was very understanding and put me at ease regarding my problem.
He took care of everything very professionally and now I feel very comfortable with my protection with my Kangaroo device. It’s nice to have somebody capable to work with. I will be a customer for Life. Thank you very much, Terry W.

27 February 2024
Unprompted review
Rated 5 out of 5 stars

What truly sets Kangaroo apart is its…

What truly sets Kangaroo apart is its comprehensive security features and user-friendly app. The app provides real-time alerts for any detected motion, allowing me to quickly assess the situation and take action if necessary. Additionally, the service offers affordable subscription plans with optional professional monitoring, giving me peace of mind knowing that my home is always being watched over, whether I’m at home or away. Overall, Kangaroo’s smart home security camera service has exceeded my expectations and I highly recommend it to anyone looking for reliable and affordable home security solutions.

15 February 2024
Unprompted review
Rated 5 out of 5 stars

Title: Exceptional Service and Peace of Mind!

I recently invested in Kangaroo Security for my home, and I couldn't be more pleased with the results. From the ease of installation to the top-notch customer service, Kangaroo has exceeded my expectations.

The setup process was a breeze, thanks to the user-friendly app that guided me through each step. The system integrates seamlessly with my smart home devices, providing a comprehensive and convenient security solution.

What truly sets Kangaroo apart is its affordability without compromising on quality. The value for money is outstanding, especially considering the advanced features included in their packages. The motion sensors and door/window alarms are highly responsive, offering a sense of security that is second to none.

In addition to the impressive technology, Kangaroo's customer support team deserves special mention. They were prompt, knowledgeable, and went above and beyond to address any queries I had. It's evident that Kangaroo prioritizes customer satisfaction.

I feel much more secure knowing that Kangaroo is actively monitoring my home. Their commitment to innovation and customer service makes them a standout choice in the home security market. I wholeheartedly recommend Kangaroo to anyone seeking a reliable and affordable security solution for their home. 5 stars all the way!

16 January 2024
Unprompted review
Rated 5 out of 5 stars

Amazing!

Amazing!

Was looking for an affordable security solution and so glad I came across kangaroo! Super easy to set up and use on a daily basis (even if you are not tech savvy). Whenever I have questions the customer service team is just a phone call away. Got the doorbell camera. Water sensor and indoor camera to watch my dog. They also got me discount on my home insurance!! All thumbs up and thanks to the kangaroo team!!

29 October 2023
Unprompted review

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