Kangaroo Service logo
Visit website

Kangaroo Service Reviews 110

•
TrustScore 5 out of 5

4.9

Money Transfer Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed and efficiency, often noting that money transfers are completed very quickly, sometimes within minutes or hours. Many people highlight the excellent exchange rates and competitive pricing, finding them superior to other services. The staff also receives frequent commendation for being helpful, friendly, and professional, guiding users through the process with ease. Consumers appreciate the prompt responses from the company, whether for inquiries or transaction updates. The overall sentiment emphasizes reliability and trustworthiness, making the money transfer process smooth and hassle-free for many years for a significant number of users.

What people talk about most

Service

People report positive experiences with service, consistently praising its speed, efficiency, and... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the immediate and... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for being very... See more

Price

Reviewers mention positive feedback about price. Customers consistently praise the competitive and great... See more

Payment

Reviewers highlight positive aspects of payment, praising the immediate response and quick money transfers,... See more

Based on these reviews

Rated 5 out of 5 stars

We use this company since we arrived in Melbourne on 2007 We using for sending money to our Family and Relatives in Indonesia.. The Rate so far was great ..the customer service always treat us wit... See more

Rated 5 out of 5 stars

I have been using Kangaroo Service for over a decade sending money between Indonesia and Australia. The exchange rate is great and I have had a problem during this time. The staff are very helpful... See more

Rated 5 out of 5 stars

I have been using Kangaroo service to transfer money from Australia to Indonesia or vice versa for more than 10 years. I always get the best service from Kangaroo, money transfer has always been easy,... See more

Rated 5 out of 5 stars

I’ve been using Kangaroo Service over the years and I am very happy with the service. Especially with the service from Ms. Siska always assist with her professionalism. Thank you so much

Company details

  1. #1 of 8 best companies in Money Transfer Service

Written by the company

Kangaroo-Service is a reliable and affordable international money transfer provider, serving customers in Indonesia and Australia. With experience since 2006, Kangaroo-Service is known for its simple interface and cost-effective transfer options compared to competitors. The company facilitates money transfers to over 50 countries, with most transactions completed within one day. Backed by valid licenses and regular audits, Kangaroo-Service prioritizes security and transparency in every transaction. With ISO 27001:2013 certification, the company ensures the protection of customers' personal data. Kangaroo-Service serves various segments, including expats, students, migrant workers, holidaymakers, and small businesses that need fast and cost-efficient transfer solutions. The main advantage of Kangaroo-Service lies in its 24/7 customer support available through omnichannel services, ensuring that customers can access assistance whenever needed. As technology advances, Kangaroo-Service continues to develop digital systems to simplify the registration process and online transactions.

Contact info

4.9

Excellent

TrustScore 5 out of 5

110 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great rates and trustworthy money transfer

I have been using Kangaroo Service for over a decade sending money between Indonesia and Australia.
The exchange rate is great and I have had a problem during this time.
The staff are very helpful and friendly.
I would not use any other transfer service.

25 February 2026
Rated 5 out of 5 stars

Trustworthy

Trustworthy, fast transfer and affordable. I've been using Kangaroo since 2009 until now 2026

27 January 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look