Hey Baby 4D Reviews 

2,289
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 404 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly staff and the warm, welcoming environment, noting that the sonographers are very thorough, professional, and explain every detail clearly during scans. Many visitors also love receiving wonderful, detailed photos of their babies along with special keepsakes like heartbeat bears to take home. However, some people mentioned feeling rushed or experiencing a lack of compassion during particularly difficult moments, such as when receiving unexpected distressing news. A few reviewers also experienced frustrating communication issues regarding missing test results, service delays, or incorrect information provided at the clinics.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting that team members are incredibly professional,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the appointments as... See more

Service

Customers consistently note positive experiences with service, highlighting incredible scans and very helpful... See more

Product

Users describe positive interactions with product, consistently praising the incredible quality of the scan... See more

Location

Consumers find location to be convenient and easy to access. Reviewers frequently mention visiting various... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The most incredible experience ever, they got the most perfect pictures and the best sound of baby’s heartbeat! We didn’t want to know the gender so they managed to keep it hidden from us which was a... See more

Rated 5 out of 5 stars

Had a really lovely experience here for our 3D scan. The initial scan didn’t go as planned and the sonographer couldn’t get clear photos, so we were given another appointment to come back a few we... See more

Rated 5 out of 5 stars

What a gorgeous and unforgettable moment. Right from the lovely and welcoming women at the front desk down to the sonographer who spoke all the way through the scan, telling me and my partner about... See more

Rated 5 out of 5 stars

We attended the Hayes branch. We had a wonderful experience at the clinic. The lady on reception and the sonographer who conducted our scan (I believe her name was Goldie) were both absolutely... See more

Company replied


Company details

  1. Pregnancy Care Center
  2. Maternity Store

Written by the company

The official Hey Baby 4D ultrasound clinic review profile. Hey Baby 4D provide private ultrasound services to expectant parents throughout pregnancy, including reassurance scans, gender scans, 4D scans and NIPT services. Our clinics only hire qualified and experienced sonographers to ensure the safety of you and your baby at all times. With our exclusive gender reveal lighting, lovely merchandise and simple online booking system, you can be sure of a professional and supportive experience with us. Hey Baby 4D has clinics all over the country. Follow the link on our profile page to find your nearest clinic.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,289)

384 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing experience

Amazing experience, David who did our scan was absolutely lovely and very accommodating! Found out we are having a little girl :) Will definitely be returning for another scan in the future for the 4D option!

26 April 2026
Unprompted review
Rated 5 out of 5 stars

5* to David

5* to David. His energy made us all feel comfortable and he went above and beyond to explain everything he was doing. I would definitely recommend x

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

David was so lovely and reassuring. This as our first look at baby so was a bit nerve wracking.
The ladies on reception were reassuring and friendly and helpful.
Will be returning at 15 weeks!

24 April 2026
Unprompted review
Rated 5 out of 5 stars

We came for a 15 week scan to find out…

We came for a 15 week scan to find out the gender of our baby and all the staff and the team were amazing, very welcoming and in the end we found out we were having a baby girl, so gassed thank you so much guys 🫶🏻

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Eased the nerves and great service

The service was incredible from the receptionist to the Sonographer. They made myself and my wife reassured and eased our nerves throughout the whole process. The facilities were amazing and top equipment. Really pleased and will definitely visit again and going forward! Highly recommend

15 April 2026
Unprompted review
Rated 5 out of 5 stars

I had an early gender blood test with…

I had an early gender blood test with Hey Baby 4D Clapham at 8 weeks, and after later finding out I was expecting twins, I returned for a wellbeing and gender scan. The results were the same, and I am very happy.

The sonographer who did both my blood test and my scan was so kind, caring, and professional. She explained everything clearly, made me feel comfortable, and was very reassuring throughout. Such a lovely experience, and I highly recommend them.
Hey Baby 4D Clapham - South London

21 April 2026
Unprompted review
Rated 5 out of 5 stars

I’ve come for 2 early scans before the…

I’ve come for 2 early scans before the 12 week NHS scan. Both times has been a lovely experience, everyone is so welcoming and the sonographer is very reassuring and knowledgeable. Cannot recommend enough!!

19 April 2026
Unprompted review
Rated 5 out of 5 stars

We had a lovely experience from the…

We had a lovely experience from the welcoming staff, calm environment to the excellent Doctor performing our scan. The Dr was thorough in explaining the ultrasound imaging. A lovely experience

19 April 2026
Unprompted review
Rated 5 out of 5 stars

Reassuring and welcoming

The team at hey baby Dartford are welcoming and very thorough during your visit. The scan was very thorough, reassuring and the staff were so kind. I definitely recommend.

19 April 2026
Unprompted review

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