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Herts & Essex Supplies Reviews 

94
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the remarkably fast delivery times, exceptional product variety, and user-friendly ordering process that makes purchasing aesthetic supplies seamless. Consumers also appreciate the helpful and responsive customer support team, frequently noting that items arrive securely well-packaged and in perfect condition ready for professional use. However, some people mentioned serious issues with missing parcels and difficulties receiving prompt refunds or proper assistance when delivery problems occurred. A few reviewers expressed deep frustration over unhelpful customer service responses, noting that inquiries regarding undelivered orders were sometimes ignored or handled poorly.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting very fast postage,... See more

Product

Clients share positive opinions on product, highlighting that items arrive well packaged, are consistently... See more

Service

Customers had positive experiences with service, frequently highlighting the reliable, fast delivery and... See more

Order

Customers consistently note positive experiences with order processes, highlighting fast shipping,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently describing the support team as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Herts& Essex supplies always have a wide variety of dermal filler and skin booster to hand.. never fail in terms of product availability and customer service! Very polite Always helpful Go... See more

Rated 5 out of 5 stars

I highly recommend this company. So glad that I found them because they are very reliable, friendly and professional. I regularly order from them and have done so for a while now and I have not h... See more

Rated 5 out of 5 stars

I’ve ordered from Herts & Essex Supplies many times and have always been very happy with the service. Their prices are very competitive and delivery is consistently fast and efficient. Orders arr... See more

Rated 5 out of 5 stars

Always a pleasure dealing with these. Prompt and friendly staff, good prices. Delivery cut off point was much later than my previous supplier so I made the switch, always handy for last minute clients... See more


Company details

Written by the company

Herts & Essex Supplies is a trusted UK-based distributor of premium aesthetic and skincare products, serving professionals across the beauty and medical aesthetics industry. At hesupplies.co.uk, we specialise in sourcing authentic, high-quality products from leading global manufacturers — including Korea and Italy — ensuring that every item we supply meets strict quality, safety, and performance standards. Our extensive range includes dermal fillers, skin boosters, polynucleotides, mesotherapy, and rejuvenation solutions, carefully selected for their proven results and brand reliability. We are proud to offer products from some of the most respected names in aesthetics, helping practitioners deliver exceptional outcomes for their clients. As a family-run UK business, we take pride in offering fast shipping, exceptional customer service, and competitive pricing — without compromising on authenticity. Every order is handled with care, from temperature-controlled packaging to clear tracking and responsive after-sales support. Our mission is simple: to empower clinics, practitioners, and aesthetic professionals with trusted products, transparent service, and genuine expertise. Whether you’re a start-up clinic or an established practitioner, Herts & Essex Supplies is your reliable partner for safe and effective aesthetic solutions.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

94 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 54% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(94)

94 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I highly recommend this company

I highly recommend this company. So glad that I found them because they are very reliable, friendly and professional.
I regularly order from them and have done so for a while now and I have not had any issues.
They have a great variety of high quality skin boosters and constantly add new products.
Thank you so much !

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Always a 10/10 service

Always a 10/10 service, extremely helpful, great prices and right on my doorstep so very convenient when I have a last minute booking I can go and pick up one or two products. Highly recommend 🥰

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Herts& Essex supplies always have a…

Herts& Essex supplies always have a wide variety of dermal filler and skin booster to hand.. never fail in terms of product availability and customer service!

Very polite
Always helpful
Good pricing

As much as they do next day delivery, you can collect it from them the same day you order if you need it in a rush which I love as it’s only round the corner from me and very helpful

Thanks Herts & Essex

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Very happy!

Absolutely fantastic experience with Herts & Essex Supplies! From the moment I placed my order to delivery, the entire process was seamless and professional. Their product range is top-tier and clearly curated with expertise. The support team was friendly, responsive and genuinely helpful. Delivery was quick and the packaging showed care. I’ll definitely be returning for all my future purchases and wholeheartedly recommend them to anyone looking for quality and reliability.

17 October 2025
Unprompted review

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