Heron Financial Reviews 

Flawless service and great advice!

Aidan and his team are amazing - we've just used HF for the third time and I recomend them to everyone. Always an email/phone call away, speedy responses and kind advice. No question is ever 'stupid' to them.

Kane has always been fantastic for us for the past 4 years. His knowledge and experience shines through and has helped us make some big decisions. Robyn has also been great and very friendly/kind during email and phone conversations and answering all my questions. Thanks so much all

As a first-time buyer the whole mortgage process felt overwhelming at first, but Heron financial service made everything straightforward and stress-free. From the very beginning, they were patient, clear, and incredibly supportive. Brennan was our first contact and reassured us of our affordability, something we didn't get with other financial service. Robyn was organised, quick to answer and up to date with the process. We knew we were looked after.

Most importantly, they worked hard to secure a mortgage offer that truly suited our needs and budget. We felt completely looked after throughout the process.

We are now happily holding a mortgage offer, and we couldn’t be more grateful for their help. I would highly recommend them to anyone especially other first-time buyers who want guidance they can trust.

Thanks Robyn and Brennan.

The service from Callum and Robyn has been exceptionally good. Been a customer with Heron for over 6 years and still believe they provide the best products.

I’ve recently secured my remortgage with Heron and I was really impressed with how customer focused they are. I had the pleasure of speaking with Aidan Broom, Robin Dawson and Oliver Jordan, each one of them were knowledgable, professional and kind. They took the time to fully understand my personal circumstances and gave clear advice. The application process was easy to complete within the portal but if I had any questions I was able to speak to an adviser easily. The progress of my mortgage was managed well and I was communicated to regularly. I was also presented with some cost efficient insurance products to consider again inline with my personal circumstances.

Would highly recommend Heron for a supportive handholding experience.

I've used Heron Financial since I bought my first home. Their mortgage broker team are great! I've also been using their insurance team as well to cover my life insurance and income protection plans. Anais has been really helpful and communicative, even when I get super busy and work and don't respond for ages - she's been really patient with us!

Aidan and Robyn are always helpful, professional, personable and extremely patient. They're very responsive and easy to deal with. I'd highly recommend them and their services.

I’ve had a fantastic experience working with Anais. She is a true professional, always approachable, and answers the call or returns your call, willing to help and happy to offer expert advice whenever needed. She keeps in touch regularly, sends reminders when policies are about to expire, and follows up to ensure everything is satisfactory. Anais consistently goes above and beyond, and I would highly recommend her and her team at Heron Financial.

We have been using Heron Financial for our mortgages for the past two years. We find the team to be knowledgeable, helpful and always able to find great deals. Nothing is too much hassle and the approach of both Kane and Rachel, who manage our remortgages, is second to none. It’s a pleasure working with Heron.

Fantastic service, advice is brilliant, Especially Aidan and Neve, without your support this process would have not have been a lot more challenging.

Couldn’t have gone through the house buying process without the support from Aidan! He was there to answer all my questions with a speedy response, and went the extra mile to help me when there were difficulties! :)

I've used Heron multiple times since 2018 (when I was a first-time buyer) and they've always been very helpful, knowledgeable and professional. Most recently I've been looked after by Brennan Goodwin and Robyn Dawson and they've been a pleasure to deal with.

Joshua and Rachel were friendly, kind and patience with me. Joshua got me the best mortgage offer. Thank you.

Aiden and Rachel from Heron Financial have been nothing but amazing with our experience. I have and would always use them whenever we require their services, have recommended them to friends of they ever require the services.

Could not fault the experience we have had with Aidan and Rachel. The support, advice and communication have been amazing, both have done everything they can to fix any issues that occurred and were always so quick to answer any questions we had. Everything that they have done for us have been with our best interest at the centre of it.

The remortgage experience is often a chore - however Heron Financial advisors Zara and Brennan have made the entire experience a breeze; always helpful, approachable and happy to offer and discuss the most suitable options. We would be more than happy to choose their services again in the future.

I had an outstanding experience with Heron Financial, and I want to give special thanks to Zara Arshad and Kane Powell for all their support throughout my mortgage process. They were both incredibly professional, proactive, and genuinely helpful from start to finish.

Zara and Kane kept in regular contact, provided clear updates at every stage, and always checked whether I needed any assistance. Their communication was excellent, and they made what could have been a stressful process feel smooth and straightforward. Thanks to their hard work and dedication, my mortgage was approved without any issues.

I highly recommend Heron Financial, especially Zara and Kane, for anyone looking for knowledgeable, reliable, and supportive mortgage advisors. Outstanding service all the way!

They are honest and very helpful; in fact, they are very kind, honest and trustworthy people

I worked with Kane and Neve from the mortgage broker team.

They provided a great service. Really responsive, considered all the options available to me. Provided clarity in detail, approachable team and genuinely try to consider your best interests. Would engage with them again.

Neve and Dalia made my mortgage journey simple and stress-free. They were both amazing and managed to secure a mortgage for me when no one else could—for a small share in a shared ownership home as a single person. They truly are worth their weight in gold. Thank you so much!