Amazing service once again sorting…
Amazing service once again sorting problems out with my 2 blogs. Sorted with a few minutes by Brian. What would I do without their support. Thank you so much.
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Hero IT Support - Brighton-based business IT Support and technology partners. We optimise your IT systems and infrastructure to help your business thrive
Crowhurst Road, BN1 8AF, Brighton, United Kingdom
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Amazing service once again sorting problems out with my 2 blogs. Sorted with a few minutes by Brian. What would I do without their support. Thank you so much.
Hero IT were great at supporting me with a complex issue which was being caused by a 3rd party on my Mac. They spent a considerable amount of time working on the issue and whilst they discovered it wasn't a threat to my machine they then contacted the 3rd party to get a resolution to remove the issue from my Mac. They kept me updated with progress and were an absolute pleasure to deal with.
Great customer service. Friendly, helpful and quick to respond - always available when we need them.
Great service! Very practical and friendly staff, definitely recommended
We have been working with HERO IT for 2 years now. The guys are just brilliant and we have a real partnership rather than a supplier / customer relationship. They are always there for us and without them we would not have been set up for the Coronavirus Pandemic and requirement to work from home. Thinking up front, we were able to move around 30 employees to home working within a couple of days in a completely controlled manner. HERO's foresight in setting up our infrastructure was instrumental in this. We are a now a month down the line of home working, the IT support is still there when we need it and its like we have always done this.
Nothing is a problem for these guys, their service is impeccable.
Hero IT Support have been our IT support for over 10 years. They have always performed well and have been extremely responsive when there have been any technical issues. They offer an out of hours service which is always very useful as we work weekends and late evenings. We would highly recommend them to other businesses.
I’ve had dealings with a fair few IT support companies and Hero IT stands out as one of the very best. Fast response, intelligent problem solving and a great team. Couldn’t be happier.
Would highly recommend, always happy to help and get things done promptly 👍
Great service throughout the whole team. The support they offer always meets my expectations and the staff at Hero always come across as caring. They will go out of their way to ensure all issues are resolved in a timely manner. I highly recommend Hero IT support services.
Very much live up to the name, suspicious at first as it sounded too good to be true - but have to say Ragnar, Serena and team have been fantastic! They’ve saved our bacon and have allowed me to finally relax! They’re very fair in their business methods and it’s seems they’re not entirely money focused; more service and therefore longevity focused. Very very happy!
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