I've always received my order in a timely fashion. Once when it wasn't showing that it was shipped, i got concerned but i emailed them and they responded letting me know they needed time to process my... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Hermosa Hair is an famous human hair brand from China that own factory support, Founded in Xuchang City,Henan Province.we offer factory price with great quality hair, can meet the diverse needs of customers, offer customized service. We focus on offer various human hair products: All textures of Hair Weaving, Closures, Frontals, and Wigs. Our products ship to USA, European, Africa and many other Areas, and our factory is keep updating to provide better and better products to make our brand more and more reliable.
Contact info
Xudu Road , 461000, XuChang, China
- +8619937445808
- service@hermosahair.com
- hermosahair.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 2% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Realistic, soft and beautiful Human Hair braided wig
I like that my order was shipped in a timely manner. I absolutely love my braided boho wig that I got from Hermosa Hair, I love the color and that it is human hair. I get so many compliments on my hair.
10/10!
Hair def needs absolutely nothing done besides styling how you want it . True to length and it is def on out on and go no glue needed !
Received the wig the hair was good…
Received the wig the hair was good texture would buy again
Money well spent!
The communication was great. The wig made it in a timely manner. And to top it off, the hair is AMAZING!! Will definitely be ordering again!
Hermosa hair did exceed my…
Hermosa hair did exceed my expectations. I'm happy with the product I received, the timely manner of delivery, the excellent package it came in and the gifts attached. I will definitely be shopping again for sure.
I love them they never disappoint
I love them they never disappoint. I have ordee multiple wigs different colors,lengths and texture and have no complaints. 10 out of 10 recommend!
The hair is impeccable and delivery…
The hair is impeccable and delivery time was extremely fast. I will definitely be purchasing all my wigs from Hermosahair.
Hermosa Hair- Good experience/ Worthy
When I bought Hermosa wig online, it was with uncertainty. Most of the time, the product customers received are different from the video. But I was so happy with Hermosa hair: the quality, the length, everything was as in the video. On top, I received a beautiful gift from Hermosa. Thank you for the good service!
Great quality wigs
I placed my order on March 27th and received it on the 30th both wigs are top quality wigs. You can’t ask for any better! No shedding, true to length and they are full wigs!! I would give them 10 stars if I Could. Not to mention they checked to make sure I received my product. I am very pleased and will spread the word to my friends and family to do business with hermosa!!!
The hair is beautiful
The hair is beautiful. It looks just as shown. No smell to hair and it’s just straight up beautiful. Plus the price is good. Hurry and get you 1 or 3. Lol
I got two wigs for $198
I got two wigs for $198. The wigs are beautifully done. They are made with human hair and I absolutely love them. Definitely worth the money I paid.
This time everything was good 👍🏾
I've bought from Hermosa several times
I've bought from Hermosa several times. Initially the shipping was going to take a long time to arrive but they were able to help me speed up the delivery so kt would arrive in time. Their products are great quality and I get lots of compliments!
GREAT experience
My experience was great bcos the delivery was quick and smooth and the products were great. Im happy with what I got
I loveHermosa🥰🥰🥰🥰🥰😍thank you see uou…
I loveHermosa🥰🥰🥰🥰🥰😍thank you see uou soon
I always get my wigs in a timely manner…
I always get my wigs in a timely manner and I have always loved their hair so beautiful and it has lasted for years and still looks good like I just got it. I would recommend their hair and I will keep buying more hair from them no other seller does it better than Hermosa hair🥳
the hair looks and feels great
the hair looks and feels great! i would definitely recommend it.
Fast shipping and really good customer…
Fast shipping and really good customer service!
On February 13,2026
On February 13,2026, I entrusted this company. I ordered & received on 2/27/2026. I put up for my b’day as I work long hours. I later realized that I did not receive human hair, nor was it as described. Instead of a drawstring advertised I received an oversized band, with a useless clamp. Customer service is awful. I was not able to wear the bun advertised. I am completely dis satisfied. Customer service had the audacity to to ask me to send it back at my expense. After serval ignored emails. A better company is Frodio. I will never do business with with this untrustworthy company & their pathetic customer service service again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








