Hendriks Financial Solutions Reviews 

145
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and supportive approach, often highlighting their dedication to finding the best deals and providing peace of mind. The service provided is frequently described as exceptional, with many appreciating the efficiency and ease of the overall process, especially for first-time buyers. Reviewers are particularly impressed with the quick response times and consistent communication, ensuring they are well-informed at every step. However, some customers also noted instances where the service felt rude, unprofessional, and condescending, particularly regarding recommendations for other services.

What people talk about most

Staff

Customers had positive experiences with staff, praising their professionalism, knowledge, and efficiency in... See more

Service

Clients share positive opinions on service, with many highly recommending it for mortgage advice and support.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and expertise of the... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Chantelle from Hendriks was recommended to us through our estate agent and we couldn't have been in better hands. She guided us through the minefield of different mortgages and we felt confident that... See more

Company replied

Rated 5 out of 5 stars

Chantelle was amazing! She was so supportive, professional and informative throughout every step of our house purchase. She was really flexible, which made meeting up to discuss various matters easier... See more

Company replied

Rated 5 out of 5 stars

Chantelle is a fantastic advisor! From day 1 she was flexible , always approachable and worked with us to get the best mortgage for us. To anyone wanting a mortgage advisor I couldn’t recommend Chante... See more

Company replied

Rated 5 out of 5 stars

Steve is a very helpful and knowledgeable professional. No questions of ours were left unanswered. The speed and depth of his responses showed he definitely knows his craft. Would not hesitate to use... See more

Company replied


Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Financial Consultant
  4. Financial Institution
  5. Financial Planner
  6. Insurance Broker

Written by the company

At Hendriks Financial Solutions, all of us are highly qualified, motivated self-employed professionals, we offer mortgage advice from a very comprehensive panel of lenders and have access to some exclusive mortgage deals. We offer a one-stop-service comparing high street lenders allowing you to avoid having to make multiple calls/visits. We are also protection specialists ensuring that your mortgage, family and income are protected. I personally have a business protection licence enabling me to identify what your business needs from an insurance point of view and that ultimately, any cover is adequate ensuring that the correct money goes to the correct people and at the correct time. Compliance is at the forefront of our advice and you can rest assured that you will be provided with the best advice, giving you a mortgage and protection that is not just competitive but tailored to your specific needs, demands and budget. Hendriks Financial Solutions is a trading name of Just Mortgages Direct Limited, which is an appointed representative of The Openwork Partnership, a trading style of Openwork Limited which is authorised and regulated by the Financial Conduct Authority. Approved by The Openwork Partnership 10/12/2025 YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE


Contact info

4.8

Excellent

TrustScore 5 out of 5

145 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(145)

35 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy Customer!!

Stephen made our experience very smooth and run problem free. In the past i would always dread anything financial where we've had to sit in a stuffy office in a bank for hours. This is the new way to get your Remortgage done quickly and efficiently without the hassle.
All areas covered, Our Remortgage and Insurances all sourced for the best deals.
Thank you!
Highly Recommended!!

1 November 2022
Unprompted review
Hendriks Financial Solutions logo

Reply from Hendriks Financial Solutions

An absolute pleasure Laura! Hope to work together again.

Rated 4 out of 5 stars

Remortgage

Very easy to deal with. Made our remortgage go very smooth at a great rate. Very happy with the outcome. Would recommend

1 December 2022
Unprompted review
Hendriks Financial Solutions logo

Reply from Hendriks Financial Solutions

Thanks James! You have been, and continue to be a pleasure to work with.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look