Steve is a very helpful and knowledgeable professional. No questions of ours were left unanswered. The speed and depth of his responses showed he definitely knows his craft. Would not hesitate to use... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
At Hendriks Financial Solutions, all of us are highly qualified, motivated self-employed professionals, we offer mortgage advice from a very comprehensive panel of lenders and have access to some exclusive mortgage deals. We offer a one-stop-service comparing high street lenders allowing you to avoid having to make multiple calls/visits. We are also protection specialists ensuring that your mortgage, family and income are protected. I personally have a business protection licence enabling me to identify what your business needs from an insurance point of view and that ultimately, any cover is adequate ensuring that the correct money goes to the correct people and at the correct time. Compliance is at the forefront of our advice and you can rest assured that you will be provided with the best advice, giving you a mortgage and protection that is not just competitive but tailored to your specific needs, demands and budget. Hendriks Financial Solutions is a trading name of Just Mortgages Direct Limited, which is an appointed representative of The Openwork Partnership, a trading style of Openwork Limited which is authorised and regulated by the Financial Conduct Authority. Approved by The Openwork Partnership 10/12/2025 YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE
44 Foxlands Crescent, WV4 5ND, Wolverhampton, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What a great experience I have had! Highly recommended Steve, he was confident and helpful, nothing was too much trouble. He kept me updated and I always felt comfortable to message asking for any advice or help. Thanks again for all your help and support!

Reply from Hendriks Financial Solutions
Chantelle Moore couldn't have been more helpful, knowledgeable as she guided us throughout our mortgage journey. She also arrange our life insurance and income protection. Easily contactable thought WhatsApp and email. I would recommend Chantelle's services.

Reply from Hendriks Financial Solutions
Steve absolute top man and professional to help with the remortgage. Highly recommend to anyone proper clear great communication and speed!

Reply from Hendriks Financial Solutions
Started working with Steve as we were first time buyers who are completely new to the house buying process. Steve answered all our questions and explained the process, helped with the offer process, set up our Mortgage and we are currently heading for completion.
Would recommend Steve to all buyers who are looking to purchase a property and will be back in touch when it comes to remortgaging after our fixed term.

Reply from Hendriks Financial Solutions
Was not told about the product fee that was added on until we completed the mortgage, no options given for with or without and what worked best for us. He did get the mortgage quickly for us though, other than that he isn’t very good. Doesn’t give you the full picture - just wants your money. Not worth the £699 fee. Many companies doesn’t even charge a fee. I’ve left an average review for him on google and he deleted it. In messages he is unprofessional, not the best service

Reply from Hendriks Financial Solutions
Steve was great to work with when getting my mortgage. He was really responsive, kept me in the loop the entire time, and got everything done quickly. The whole process felt smooth and stress-free.

Reply from Hendriks Financial Solutions
As first time buyers, Steve has been great. Regular updates from him and is very helpful clarifying things for us. He will listen and take our individual circumstances into account.

Reply from Hendriks Financial Solutions
Great experience throughout the process, massive thanks to Chantelle, She has always helped us from the beginning to completion and made our buying easy.All our queries were answered timely ensuring everything has been done smoothly.Highly recommended.

Reply from Hendriks Financial Solutions
Amazing experience from the start, made buying my first home very easy. Very informative, extremely quick replies, found the best deal for me and also advised on insurances etc. The thought of buying a home was stressful but Stephen made it very easy and I’m really happy with the outcome!

Reply from Hendriks Financial Solutions
Steve has shown exceptional professionalism, integrity and effectiveness in his approach in securing a mortgage and insurance protection for us. We can highly recommend Steve and will return if we need any further assistance in future.

Reply from Hendriks Financial Solutions
Second time we have used Steve to Assist with our mortgage needs and again a brilliant experience from start to finish
Professional throughout and always responds promptly
Thanks again Steve
Would 100 percent recommend *****

Reply from Hendriks Financial Solutions
Used Hendriks for the 2nd time now, as the 1st time, top class broker. This was a difficult mortgage to approve as there were MANY obstacles to overcome, Steve's communication and determination was fantastic throughout, got through it in the end, Highly recommend.

Reply from Hendriks Financial Solutions
Absolutely fantastic service from Chantelle Moore. She has achieved what at times seemed the impossible.
We’ve got a great product and we were kept informed throughout the whole process.
100% recommended x

Reply from Hendriks Financial Solutions
Great experience with Stephen and highly recommend

Reply from Hendriks Financial Solutions
Great service and good communications. Steve dealt professionally with my situation and made things very quick and easy.

Reply from Hendriks Financial Solutions
Really disappointed!! Felt quite pushy - and don’t feel all options were explained to me. Also added on a product fee, which was not previously explained or discussed but needed mortgage quickly so we agreed for it. But was never talked through the option without it. Communication from Steve felt quite unprofessional at times with emojis and GIFs. You get what you pay for. Think twice!

Reply from Hendriks Financial Solutions
I cannot recommend Steve highly enough for his exceptional services. This is the second time we have worked with him, and once again, he has provided invaluable solutions to a very complex transaction. It truly feels like he was sent to us by God, as he managed to secure our mortgage in record time, just when we needed it most.
The urgency of our situation was critical—the house sale hinged entirely on whether we could obtain financing quickly. Thanks to Steve's expertise and dedication, he was able to secure our mortgage less than 2 WEEKS. Without his intervention, our sale would have fallen through, which would have been devastating for our family.
My family and I are incredibly grateful for Steve's hard work. He demonstrated remarkable efficiency and professionalism throughout the process. He consistently kept me updated, providing valuable insight and reassurance at every step. Steve also took the initiative to chase down various parties involved in the transaction to expedite the process, showing a level of commitment that far exceeded our expectations.
Overall, I couldn't have asked for a better experience. Steve's remarkable skills and unwavering support made all the difference, and I wholeheartedly recommend him to anyone in need of mortgage assistance.

Reply from Hendriks Financial Solutions
From the first time I spoke with Steve he went over and above, he was confident he would be able to get us the mortgage we needed although we had a low credit score. He didn’t judge and was in constant contact with us, advising us what to expect and was never wrong. He has made it possible for us to buy our forever dream family home. I can’t thank him enough. And I can’t recommend him enough. Giving us constant updates through the process and was always quick to reply to any messages and questions we had.

Reply from Hendriks Financial Solutions
What a fantastic service. I’m really impressed with their expertise in the real estate industry. Thanks to them I managed to secure my mortgage with a respectable bank for a very good interest just after one year of arrival to UK from my home country when I knew nothing about the entire process. Very friendly, Very professional and trustworthy….!!!!

Reply from Hendriks Financial Solutions
Steve was amazing, made the process so easy start to finish, can’t fault this company. Will definitely be using them in the future. Thank you!

Reply from Hendriks Financial Solutions
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.