Hemphasize Reviews 

103
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Went in and spoke to oli and Adam, both were incredibly helpful and really showed there knowledge. I spoke to them about being epileptic and despite being on anti seizure medication for roughly 13 yea... See more

Rated 5 out of 5 stars

Great shop, filled with lovely people who genuinely care. My mum am I found this shop at the right time. Mum been recently diagnosed with Dementia, which hit the whole family hard. Mum bo... See more

Rated 5 out of 5 stars

This is how all businesses should perform! Great products and outstanding customer service from knowledgeable staff who are always on hand and happy to offer any advice if required. Upon deciding wh... See more

Company replied

Rated 5 out of 5 stars

I was on holiday in Cornwall with the family this year, and my son told me about Hemphasize. I'd been taking painkillers every day for weeks, but had never considered cbd oil as an alternative. I popp... See more

Company replied

Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

103 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(103)

15 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I recently purchased some CBD Oil 10mg… it's amazing

I recently purchased some CBD Oil 10mg as I suffer with prolapsed disks, Ollie had a good chat with me and recommended to me what to take, I've been taking this for 2 weeks and the difference it's made has been amazing, I would definitely recommend this shop and speak to Ollie, feeling the relief is great

6 May 2025
Unprompted review
Hemphasize logo

Reply from Hemphasize

Hi Karen,

Thank you so much for your lovely review! We're delighted you had such a positive experience, and we'll be sure to pass your kind words on to Oli. We really appreciate your recommendation and look forward to welcoming you back again soon.

The Team

Rated 5 out of 5 stars

These guys really no what they are…

These guys really no what they are talking about, I suffer from severe migraines of which can last on and of all day and no pain killers can help .then one day I walked in to Hemphasize had a chat with guys the two Oli &Oli with no hard sale and Wow I bought the CBD roll on not did it sort my headache s it also takes my arthritis pain in my hand away. can't thank the guys enough and and the best investment I have made in years thanks guys

5 May 2025
Unprompted review
Hemphasize logo

Reply from Hemphasize

Hi John,

Thank you so much for your fantastic review! We're really pleased you had such a positive experience with the team. It means a lot to hear you appreciated our advice and the relaxed, no-pressure approach we pride ourselves on. Thanks again for your support, and we look forward to seeing you again soon!

The Team

Rated 5 out of 5 stars

Amazing company great product

This company is amazing first time i ordered this CBD roll on pain relief .i suffer really bad with my severe Arthritis in my spine neck legs this roll on as helped me tremendously with pain works straight away no mess dryers quickly on your skin.i struggle to sleep for many months .since using this CBD i can have a wonderful sleep .very quick delivery ordered online great packaged arrived safe due to it being a glass bottle.can’t thank this company enough .

15 April 2025
Unprompted review
Hemphasize logo

Reply from Hemphasize

Hi Janice,

Thank you so much for your wonderful review! We're delighted to hear you were happy with both your order and our service. We really appreciate your kind words and are pleased your order arrived quickly and safely. Thank you for your support, and we look forward to helping you again in the future!

The Team

Rated 5 out of 5 stars

Excellent shopping experience

We went to purchase a bottle of CBD freeze roll-on relief which is a brilliant product. Oli served us and was so helpful and informative. I would thoroughly recommend this store.

5 April 2025
Unprompted review
Hemphasize logo

Reply from Hemphasize

Hi Pete,

Thank you so much for your fantastic review! We're delighted you had such a great experience, and we'll be sure to pass your kind comments on to Oli. We really appreciate your recommendation and look forward to welcoming you back soon.

The Team

Rated 5 out of 5 stars

Easy ordering very fast delivery

17 February 2025
Unprompted review
Hemphasize logo

Reply from Hemphasize

Hi Antonia,

Thank you for your lovely review! We're so pleased you found the ordering process easy and that your delivery arrived quickly. We really appreciate your support and hope to see you again soon!

The Team

Rated 5 out of 5 stars

For postherpetic neuralgia

I had shingles and still have postherpetic neuralgia, I was on pain relief tablets but after reviewing the negative effects of Zapain I decided to try CBD oil. A few drops under the tongue and the electrical shock feeling across my chest and back, the tenderness to my skin and the uncomfortable feeling at my ribs faded away, I am so glad that I got told about CBD oil.

23 November 2024
Unprompted review
Hemphasize logo

Reply from Hemphasize

Hi Peswar-Passa,

Thank you so much for taking the time to leave such a lovely review. We're delighted to hear you've had a positive experience with us, and we really appreciate you sharing it. Thank you for your support, and we look forward to helping you again in the future.

The Team

Rated 5 out of 5 stars

I've been using the 30% CBD oil for…pain relief

I've been using the 30% CBD oil for just over a month,
a couple of drops in the morning and the same again in the evening to help with pain relief and I've found that it has helped me immensely, It has reduced the pain by about 80-85% allowing me to get on with life, I have also found that a side effect is that it also helps quieten the mind ( brain fog) and I also use their freeze roll on and have found the combination fantastic, being a family run business with so much knowledge about the products they sell you can be assured that you will get the best service and a quality product, and they will answer any questions you have. I can highly recommend this business wholeheartedly recommend them

15 November 2024
Unprompted review
Hemphasize logo

Reply from Hemphasize

Hi Viv,

Thank you so much for your fantastic review. We're delighted to hear you've been happy with both our products and the service you've received. Your kind words about our knowledge and customer service really mean a lot to us, and we truly appreciate your recommendation.

Thanks again for your support, and we look forward to helping you again in the future!

The Team

Rated 5 out of 5 stars

85 year old lady with Degenerative disc disease.

My 85 yr old active mother was diagnosed with degenerative disc disease earlier this year. Her Dr told her there was no cure & that her condition would worsen, prescribing over the counter pain killers which had absolutely no effect. The condition began to not only affect her mobility, preventing her from walking her dog, having to use a stick, unable to straighten her back, but it also began to affect her mood. The pain was getting her down & we were loosing our cheerful, chatty mum. So I decided to try CBD! I went into Hempazize & the guys in there were so helpful & informative. They reassured my concerns & so we gave it a try. The results were & are absolutely miraculous. She can now walk straight again, without a stick, her pain has disappeared completely & we have our mum back! The whole family is amazed at the change in her physical & mental state.
For the record..she also takes blood thinners following a TIA years ago..so I raised this concern with her Dr & the pharmacist & whilst they absolutely 100% could not tell me I was doing the right thing..they too were amazed in the results. So if you have someone in your family struggling physically or mentally then go & talk to these boys. Don’t put up with it when you don’t have to. It’s time for change!!!

15 November 2024
Unprompted review
Hemphasize logo

Reply from Hemphasize

Hi Kim,

Thank you so much for taking the time to leave such a wonderful review. It really means a lot to us. We're so pleased you felt supported by the team and that you had such a positive experience with us. Your kind words and recommendation are greatly appreciated, and we wish you and your mum all the very best.

Thanks again,

The Team

Rated 5 out of 5 stars

Amazing

I started taking the 20% CBD oil, 2 drops twice a day 4 months ago. I can honestly say at first I was sceptical if it would have any effect on me or help my osteoarthritis.
I can honestly say WOW, I can move around a lot easier now. All I can say is thank you and I would definitely recommend it to anyone.

2 October 2024
Unprompted review
Hemphasize logo

Reply from Hemphasize

Hi Victoria,

Thank you so much for your lovely review. We're delighted to hear you've had such a positive experience with us, and we really appreciate you taking the time to share it. Your recommendation means a lot, and we look forward to helping you again in the future!

The Team

Rated 5 out of 5 stars

Great personal and customer focused care

I have had nothing but great experiences from talking with the people who run this company from the day I first walked into the store. I was offered help and then sought advice and it was so helpful and insightful at helping us choose the right product. The product was well received and helped with the chronic pain my family member had been suffering, whilst other medicines had not helped. I’ve since ordered and due to transit issues with the courier, I had to contact the team. They responded promptly and sorted the issue right away, queue…new replacement within a matter of a couple of days. I cannot recommend this company enough and I wish all companies had this great level of person focused customer service ♥️ thank you so much!

4 September 2024
Unprompted review
Hemphasize logo

Reply from Hemphasize

Hi Marion,

Thank you so much for your incredibly kind review. It really means a lot to us. We're so pleased we could help from your first visit right through to resolving the courier issue. Looking after our customers is always our top priority, and your support and recommendation are truly appreciated.

Thank you again, and we look forward to helping you in the future!

The Team

Rated 5 out of 5 stars

Gread cbd vape liquid.

i brought a cbd vape oil to help with chronic pain. There was a great range of different flavours too. The customer service was fantastic and the product arrived in great time carefully packaged. Highly recommend.

20 July 2024
Unprompted review
Hemphasize logo

Reply from Hemphasize

Thanks so much, Chloe! We really appreciate your kind words. We're glad you were happy with your order and the service, and we look forward to seeing you again soon!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Phoned to sort out my order, and was sent immediately. Will use them again

28 June 2024
Unprompted review
Hemphasize logo

Reply from Hemphasize

Hi Suzanne,

Thank you so much for taking the time to leave us such a lovely review. We're really pleased to hear you were happy with both our customer service and the speed we were able to get your order sorted and dispatched.

We really appreciate your support, and it means a lot to know you'd choose to shop with us again. We look forward to helping you again in the future!

Thanks again,

The Team

Rated 5 out of 5 stars

Brilliant friendly,knowledgeable staff

Brilliant friendly staff, knowledgeable about the products they supply. Until visiting these guys and using the products suggested, I had spent 23 years, since breaking my back, in daily agony. Unable to walk, without a 10min stop to rest, every 10/15 meters. Now, daily, i walk over 2 miles with no stops. I am now in considerably less pain than I was in before visiting this shop.
At first I was sceptical about alternative therapy. I also considered it very expensive. After experiencing the results for myself, I'd call myself an advocate rather than a sceptic. And for the pain relief and quality ofù⁶ life I now have, I'd be happy to pay double.

20 February 2024
Unprompted review
Hemphasize logo

Reply from Hemphasize

Thank you so much for your kind words and positive feedback Tam it's very much appreciated and glad to be of such help to you and make such a difference to your life going forward 🙏🏻

Rated 5 out of 5 stars

CBD OIL AND TREATS FOR DOGS

About a year ago I thought my 14 year old GSD’s time was almost up as her hind legs were beginning to drag and was just not looking like she was in a very good state. I was suggested CBD oil by a friend and have never looked back since, she obviously still has her moments where you can tell she’s old (when on stairs and walking downhill) but for the majority of the time she’s bouncing around like a puppy again. Over the past 2 months I have been getting the Orange County Natural Calming Treats along with the CBD Oil as it seems to help with her anxiety (licking her bed, restlessness) which has gotten worse as she ages.

24 April 2024
Unprompted review
Hemphasize logo

Reply from Hemphasize

Thank you so much for your kind words and positive feedback John it's very much appreciated 🙏🏻

Rated 5 out of 5 stars

Absolutely recommend to everyone

Absolutely recommend to everyone! It's lovely to see someone not in it for the money, but to genuinely help as many people as possible. Spent an hour in the shop amazed by the knowledge and passion that Adam has. After having 2 C*nc*r diagnosis last year, I wanted to make sure I was doing everything possible not to have a reoccurrence. Hempasize is definitely the place to go for their high quality products. Well done guys!

29 March 2024
Unprompted review
Hemphasize logo

Reply from Hemphasize

Thank you so much for your kind words and positive feedback Paula it's very much appreciated 🙏🏻

Rated 5 out of 5 stars

Perimenopausal symptoms

I popped in to see the guys at Hemphasize looking for a good quality CBD oil to help with perimenopause symptoms, particularly anxiety and mood swings. The owner and his brother were incredible. They took so much time talking me through their award winning products, from production, research through to the end result, which is by all accounts an exceptional product.
They were also super knowledgable and passionate about other products (ones not related to CBD) that might be helpful to someone with my symptoms. They were engaging and passionate about what they do and it was a joy to listen to them wax lyrical.
Of course this is great, but what’s just as important is the product themselves.
Yes, I’m only a few days in but already my mood feels much more stable, my eyes look more sparky, less weary, my energy is up and my brain fog (which was a pretty full on symptom for me) has completely lifted. I feel back to my sparky, quick nature.
If it carries on like this, it’s potentially life changing for me and other women going through this tricky to navigate time.
Big up to you all at hemphasize for your passion and knowledge

8 March 2024
Unprompted review
Hemphasize logo

Reply from Hemphasize

Thank you so much for your kind words and positive feedback Naomi it's very much appreciated 🙏🏻

Rated 5 out of 5 stars

Life altering products for me.

I have slept peacefully for the first time in 10 years since starting, Kokoro capsules and 10% CBD oil. I spent a long time in the shop at Truro in Cornwall after asking many questions about the products. The owner patiently explained the products with no pressure to buy. I felt listened too and supported and enjoyed the shopping experience. I have taken these 2 products for a month and have felt more motivated and being able to sleep has had a massive impact on me physically and mentally. I have just returned for the second month. Thank you for taking the time and for listening and for your patience with all of my questions.

6 January 2024
Unprompted review
Hemphasize logo

Reply from Hemphasize

Thank you so much for your kind words and positive feedback Jo it's very much appreciated 🙏🏻

Rated 5 out of 5 stars

What a discovery!

Went into Hemphasize out of curiosity and after having talked with very knowledgeable staff, bought some CBD oil. I intended to gift this, but decided to try it myself. After about 2 weeks, my bursitis was as good as gone! I’d been suffering with this for a few years, so I’m sure it is the oil that has resolved this…
After doing some more research, I’m sold & will be using the oil as part of my daily supplement routine.
So glad I happened to discover Hemphasize!

14 November 2023
Unprompted review
Hemphasize logo

Reply from Hemphasize

Thank you so much for your kind words and positive feedback Mia it's very much appreciated 🙏🏻

Rated 5 out of 5 stars

Glad I had a chat. Thank you Adam.

Seen the shop whilst on holiday and decided to pop in.
Adam was so helpful and friendly. He really took time to explain how it works in and benefits without pushing any product. He never made me feel under any pressure to buy and just listened to what I wanted so he could match me to the best product.
I took the oil thinking it was worth a try and 2 months on I no longer take anxiety medication and sleep so much better.
Would highly recommend having a chat with the team and they will guide you to the right product.

12 October 2023
Unprompted review
Hemphasize logo

Reply from Hemphasize

Thats fantastic news, glad to of been able to help you! Thank you so much for your kind words and positive feedback Laura it's very much appreciated 🙏🏻

Rated 5 out of 5 stars

Great service, great product

I was on holiday in Cornwall with the family this year, and my son told me about Hemphasize. I'd been taking painkillers every day for weeks, but had never considered cbd oil as an alternative. I popped in and spoke to Ollie, who gave me some great advice regarding using cbd oil, and I've never looked back. Haven't needed painkillers since, and my stress levels at work have decreased significantly. Great people, great products, highly recommended.

25 August 2023
Unprompted review
Hemphasize logo

Reply from Hemphasize

Thank you so much for your kind words and positive feedback Gill it's very much appreciated 🙏🏻

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look