Helpling Reviews 1,434

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

Alexandra is a real life savior and did a very good job on cleaning our home. Alexandra is very independent and cleaned everything thoroughly and according to our wishes and needs. We were very impres... See more

Rated 4 out of 5 stars

Helpling is a great site to use because it is easy to manage and you can schedule your appointments as it best fits you. If you are on holidays it's possible to cancel the appointment and if you need... See more

Rated 1 out of 5 stars

Worst cleaning company ever. Booked with them several times within a month. Each time, either the helper doesn’t show up, or shows up hours late or ends up going to a different location. I kept bookin... See more

Rated 5 out of 5 stars

I hired helping recently for the moving out cleaning of our rented unit. The Girls did a fabulous job, they were open for suggestions and inputs. It was a great n hassle free experience. Helping has... See more

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4.1

Great

TrustScore 4 out of 5

1K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

I am very happy with helpling service

I am very happy with helpling service. The portal helped me to find great match for my cleaning requirements. Very helpful staff who helped me to change my booking couple of times over phone. The cleaner also did the great job. overall good experience. Going to book another booking soon!

8 March 2021
Unprompted review
Rated 5 out of 5 stars

Very good experience

Very good experience, easy to use, the person we found to clean out house looks trustworthy and all the administration is dealt with already :).

28 February 2021
Unprompted review
Rated 5 out of 5 stars

Helpling offers great services

Helpling offers great services. Their cleaners are professional, their customer service is quick at answering, and their app functions well. Overall it is a very safe and reliable way to get cleaning services performed at your house, one that I would definitely recommend to others. Besides, you have the opportunity to refer friends and get a 25% discount, which is lovely. I also like the fact that they are insured, and you can get in touch with them in case of an accident or something. However, I do wonder what cut they take from their cleaners, hopefully, it is not too much.

17 February 2021
Unprompted review
Rated 5 out of 5 stars

Really good!

I'm really happy with their services. I had an unexpected visit last week and used Helpling to clean the house because I was very busy that week. Result was great! Cleaner was fast and did a really good job.

21 January 2021
Unprompted review
Rated 4 out of 5 stars

Overall a great platform!

Overall a great platform. You can be lucky and find someone truly excellent (as I did), but sometimes you also may encounter amateurs. I encourage people to try and find out. The customer service and all the backend Helpling provides is top-notch. Just make sure you choose someone with a solid review on their website.

15 January 2021
Unprompted review

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