Easy to purchase tickets. Bought tickets for the Vegas Knights ice hockey team Vs Vancouver Canucks. The stadium map and seating plan made it easy to find where seats were available and the prices. A... See more
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Review summary
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Reviews shaping this summary
I was a bit concerned the nearer to the date we got and I hadn't received the tickets for Alex Warren. The day before he concert, I emailed and got a reply within 10 minutes, confirming everything w... See more
Company replied
I got my tickets on time. I did have some worries when the tickets were not there and the answers I was getting were obviously automatically generated and sounded like ‘don’t worry we’re dealing with... See more
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Hello Tickets is a reliable organisation for buying tickets. They replay to all your questions in a helpfull way. Sorry for all our questions because we received our tickets only 2 days in advance wh... See more
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Company details
Written by the company
Find tickets for events in the United States and London at the best price. Broadway, NBA, concerts... Millions of tickets instantly available.
Contact info
Madrid, Spain
- hellotickets.com
4.3
Excellent
4K reviews
Replied to 96% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Check the currency!
It would be far better if the currency was clear, we bought tickets thinking they were in AUD only to find we were charged in USD and the tickets were way more expensive than other sites we looked at.
13 April 2026
Reply from Hellotickets
Hello Rachel,
During the purchase process, the currency used for the transaction is indicated.
Thank you very much.
The Hellotickets Team.
Reply from Hellotickets
Thank you for your positive feedback and for choosing Hellotickets. We’re glad everything went smoothly with your booking.
We hope to see you again soon for new adventures in Hellotickets.
Mariana Y.
Reliable service
Easy and quick way to book the tickets,almost immediate response to a false email regarding our tickets,tickets send on time
13 April 2026
Reply from Hellotickets
Thank you for your wonderful feedback! We're glad you found booking easy and appreciated our quick response. We hope to see you again soon for new adventures in Hellotickets.
Mariana Y.
Booked tickets in the UK 5 months early…
Booked tickets in the UK 5 months early as we’re on a trip in New York for my wife’s 50th birthday in April. Production was amazing and as good as the production in London. Well worth a visit
17 April 2026
Unprompted review
Reply from Hellotickets
Thank you for sharing your experience! We're delighted you enjoyed the show in New York and that it lived up to your expectations from London. We hope to see you again soon for new adventures in Hellotickets.
Mariana Y.
Tickets where ok priced
17 April 2026
Reply from Hellotickets
Thank you for your positive feedback and for highlighting our ticket pricing. We hope to see you again soon for new adventures in Hellotickets.
Mariana Y.
We were satisfied
We ordered tickets from Hellotickets 2 months before the concert, we were a little concerned if they will arrive, but fortunately they came 2 days before the event, we recommend Hellotickets to everyone, just dont be scared that they wont arrive, they will😊
9 April 2026
Unprompted review
Reply from Hellotickets
Thank you for sharing your experience! We're glad your tickets arrived on time and that you recommend us to others.
We hope to see you again soon for new adventures in Hellotickets.
Elsa A.
So worth the money
The best decision to join this tour! Absolutely brilliant guide and the other guests were amazing. We had so much fun! Great food and drinks. Definitely would recommend this to everyone.
11 April 2026
Reply from Hellotickets
Thank you so much for sharing your experience! We're thrilled to hear you enjoyed the tour, the brilliant guide, and the company of other guests. It's great to know the food and drinks were a highlight as well. We hope to see you again soon for new adventures in Hellotickets.
Amaya B.
Can’t complaint all was carry out…
Can’t complaint all was carry out smoothly not issues
Ticket was received the day prior as they mentioned
16 April 2026
Unprompted review
Reply from Hellotickets
Thank you for sharing your experience! We're glad to hear everything went smoothly and you received your ticket as expected. We hope to see you again soon for new adventures in Hellotickets.
Elsa A.
Easy to use and we got our tickets as…
Easy to use and we got our tickets as promised
Will use again and tell my friends about it .
16 April 2026
Reply from Hellotickets
Thank you for sharing your experience! We're glad you found our platform easy to use and received your tickets as promised. We look forward to welcoming you back for more adventures with Hellotickets.
Mariana Y.
Absolutely impossible to get a response, STEER AWAY FROM HELLOTICKETS
Absolutely impossible to get a response from Hellotickets, we experienced not getting tickets to Coloosseum (Rome)in March, had bought via LovingRome. I have become a toss ball between Tigets, Loving Rome and Hellotickets. I do not recommend buying tickets that collaborate with Hellotickets as they do not deliver. Now I am sitting with a bill that they are supposed to take, but they have stopped answering me. I cannot get through to their phone, there I am greeted by a Spanish answering machine who says that the inbox is full! Loving Rome has confirmed that they will refund this, but it is Hellotickets' responsibility. Family of 4 standing outside the Colloseum without tickets, we had traveled from Norway.
STEER AWAY FROM HELLOTICKETS.
2 April 2026
Unprompted review
Reply from Hellotickets
Hello Henriette,
We are sorry that your experience was not satisfactory.
After reviewing your case, we have confirmed that our colleagues responded to your messages as quickly as possible and, after handling your request, your refund has been processed. Additionally, you have also received a goodwill gesture to help improve your experience.
If you still have any questions regarding this matter, please feel free to contact us again and we will assist you as soon as possible.
Thank you very much.
The Hellotickets Team.
Great experience
Great experience. We live in the UK, I bought resale tickets via Hellotickets for a concert in France. It all worked perfectly! Thank you, my kids had the best time ever!
11 April 2026
Reply from Hellotickets
Thank you for sharing your wonderful experience! We're delighted everything went smoothly and that your kids had the best time at the concert. We hope to see you again soon for new adventures in Hellotickets.
Elsa A.
Easy experience and great comms
Easy experience and great comms! Yankees v Angels - we're from the UK and booked months in advance..
15 April 2026
Unprompted review
Reply from Hellotickets
Thank you for your kind words! We're delighted you found the booking process easy and communication clear. We hope you enjoyed the Yankees v Angels game and look forward to welcoming you again for more adventures with Hellotickets.
Elsa A.
Reply from Hellotickets
Thank you for your kind words! We're glad you found the experience easy and trustworthy. We hope to see you again soon for new adventures in Hellotickets.
Mariana Y.
Easy to get ticket
Easy to get ticket. Found the confirmation part a wee bit tricky but maybe just ne
14 April 2026
Unprompted review
Reply from Hellotickets
Thank you for your feedback! We're glad you found it easy to get your ticket. We appreciate your note about the confirmation process and will keep working to make it even smoother.
We hope to see you again soon for new adventures in Hellotickets.
Elsa A.
This was my 1st time going to a Man…
This was my 1st time going to a Man United match. I have always wanted to go! Hello Tickets provided me with the opportunity to go!! Thank you!!
13 April 2026
Unprompted review
Reply from Hellotickets
We're thrilled you got to experience your first Man United match with us! Thank you for sharing your excitement and for choosing Hello Tickets. We hope to see you again soon for new adventures in Hellotickets.
Brilliant New York Yankees experience.
13 April 2026
Unprompted review
Reply from Hellotickets
Thank you for sharing your brilliant New York Yankees experience! We're delighted you had a great time.
We hope to see you again soon for new adventures in Hellotickets.
Elsa A.
Great and a trust worthy company - website
Honestly i was hesitate at first ordering tickets from a website i’ve never used but i couldn’t have wished for a better experience! The tickets arrived by email 2 days before the match - which is normal it’ll either be right away or a few days before but mine were no problems at all. We Such a great experience.
I want to also add that the team are great very quick responses and helpful to any questions i had.
Would reccomend , without a worry. Great prices too.
13 April 2026
Reply from Hellotickets
Thank you for sharing your experience and for recommending us!
We're glad to hear your tickets arrived on time and that our team could assist you quickly.
We hope to see you again soon for new adventures in Hellotickets.
Elsa A.
architect guided 3-1/2 hour circumnavigation of Manhattan, OUTSTANDING
This was an architect guided 3-1/2 hour tour of the entire circumference of the island of Manhattan. It was a wonderful experience an excellent value for the money. The architect on board knew the history of every building on the Shoreline and could talk about this with regard to the history of New York and important architecture questions and answers. The cruise ship was brand-new and impeccably clean. The serving staff provided cocktails, soft drinks ,and snacks throughout the trip. You could visit the above deck area for photographs or sit below deck depending on your preference. The wind above deck can be cold and you should be sure to bring appropriate attire for wind and cold depending on the season. I would definitely recommend this to a friend and would take it again on my next visit to New York
10 April 2026
Unprompted review
Reply from Hellotickets
Thank you for sharing your outstanding experience on the architect-guided Manhattan tour. We're delighted you enjoyed the knowledgeable guide, the comfort of the cruise ship, and the attentive service from our staff. Your tips about attire are very helpful for future guests. We look forward to welcoming you again for more adventures in New York!
Elsa A.
Total Fraud
Total Fraud. Paid for the tickets months ago, I haven't received them yet neither have I been reimbursed; every time I contact Hellotickets they respond basically saying you will get them the day of the event. Do not buy from them, extremely expensive with hidden additional costs and no tickets in sight...
29 January 2026
Unprompted review
Reply from Hellotickets
Hello,
Sorry for the uncertainty! We will send your tickets as soon as we receive them from our suppliers. In some cases, this may be 1-2 days before the event. Tickets always arrive in time for you to enjoy the event without any worries, even if they sometimes take a little longer to arrive!
At Hellotickets, we offer access to hundreds of tickets at the lowest prices. We put you in touch with dozens of suppliers in different countries and work hard to ensure you have the best possible experience before, during, and after your purchase, right up to the venue doors or the start of the activity. With this in mind, our commissions are modest, and at the end of the day, that's what we receive for all this work. This is also disclosed during the purchase process.
Please don't hesitate to write to us with any questions so that we can respond as quickly as possible.
Best regards,
The Hellotickets team.
I cannot fault hellotickets at all,I…
I cannot fault hellotickets at all,I have twice bought football tickets and they have been true to their word
12 April 2026
Unprompted review
Reply from Hellotickets
Thank you for your kind words and for trusting us with your football tickets—twice! We're delighted to hear everything went as promised.
We hope to see you again soon for new adventures in Hellotickets.
Elsa A.
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