Ordered 2 items. 1 was sent. 2 were charged. No response to all emails sent. Brand is constantly plugged. But service is shocking. Don’t be sucked in. Shocking customer service.
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See what reviewers are saying
Highly recommended, I’ve brought a few items now not only for myself but my Wife and 7yr old son. The products are good quality and fit perfect for both casual and riding. Price is reasonable compar... See more
Very high quality products. Sizing and fit right for average / athletic build. Comfort/style/function 10/10 Fast delivery Some items on sale and good value Returning customer, will c... See more
Helfare are an excellent company. The website is simple to navigate, not fussy, its slick. Easy to order online and the sizing charts are very accurate. I live in NZ. What I ordered from Helfare... See more
Company details
Written by the company
Performance driven MTB apparel and casual wear.
Contact info
Unit 2D, MK45 4DD, Bedford, United Kingdom
- info@helfare.com
- helfare.com
4.0
Great
542 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Personal service and very efficient
Good website, efficient service and quick delivery times. Signed postcard gives it the personal touch
7 January 2024
Every time Amazing!!!
Every time I order the packaging is in perfect condition the items inside are great, would highly recommend, Big thanks and well done to the team at Helfare
4 January 2024
Love there t shirts
Love there t shirts. I’ve got loads, better quality than a lot of designer brands
30 December 2023
Great service
I just love the HELFARE brand and I’m so happy it’s arriving before my race
27 December 2023
Lightening fast overseas shipping
Lightening fast overseas shipping. Great quality product!
24 November 2023
Excellent service from start to finish…
Excellent service from start to finish website easy to use and navigate, product arrived in good time and is of excellent quality. There were a couple extra goodies in the bag as well overall happy with the experience would definitely recommend and buy from helfare again
24 November 2023
Great product and fantastic delivery
Great product and fantastic delivery. Just wish you hadn’t sold out of most of the small sizes in jerseys.
24 November 2023
What an amazing company
What an amazing company. The staff excel in every way. They always go above and beyond with their orders and despatch on time exchanges are never a problem highly recommend Helfare the nicest group of people I’ve had the pleasure to meet 👍
24 November 2023
Son favourite riding gear
What can you say quality good price good delivery fast Matt and Ben are doing some grate stuff with helfare keep it going 🙏🙏
24 November 2023
Great quality products and super quick…
Great quality products and super quick delivery!
24 November 2023
Easy transaction, great products
My order was despatched the same day despite it being Black Friday which was a great surprise.
The order was well packaged and even included a signed photo of Matt, my son was chuffed to bits.
The quality of the tshirt and gloves seems great.
24 November 2023
Quick delivery, happy customer
Quick delivery, good quality hat, nice to get a signed photo too.
24 November 2023
Awesome company
Helfare are a fantastic company to order from. I ordered pants for my son and within the week I received them and that was delivery to Australia, I emailed the company after I placed the order and requested an autograph from Matt Jone because son is a major fan, their reply was extremely fast and no problem with getting his autograph, this will make my sons Christmas receiving this along with the pants, highly highly recommended ordering from Helfare
24 November 2023
Great quality and fit
Item as described, great quality and fit. Looks good on, and vert functional
27 October 2023
Great quality products
Great quality products. I have 2 jumpers, 3 woolly hats, 1 jersey and a rain coat that have all stood the test of time over the last year or two.
4 November 2023
Unprompted review
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