Heartscandirect Reviews 

280
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was given an appointment straight away. The procedure was efficient, every staff member was friendly and helpful. I was very pleased with the experience. I can strongly recommend the company.

Rated 5 out of 5 stars

Super efficient. Quick, helpful, informative. Even got me a drink whilst I was with waiting between tests. All healthcare should run like this.

Rated 5 out of 5 stars

Excellent customer process from start to finish. Kasia provided great guidance up front so that I could make informed decisions. The preparation instructions were clear and on the day, the appointment... See more

Rated 5 out of 5 stars

I cannot speak more highly of the team that provided me with care and support. The Dr, Nurses and reception colleague were very professional, sincere and thorough. The scan was conducted with care an... See more

Company details

  1. Medical Diagnostic Imaging Center

Written by the company

We are the heartscan people. We scan to diagnose and protect people from coronary heart disease, the leading cause of death and morbidity in the developed world. We offer free virtual consultation to people over the age of 40 who have heart concerns and, where appropriate use state of the art 'virtual coronary angiography' and other heart scans to help people find out about their cardiovascular risk and make lifestyle and other changes required to lower risk, where appropriate.


Contact info

4.9

Excellent

TrustScore 5 out of 5

280 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(280)

101 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding Care and Professionalism

The team at Heart Scan Direct are absolutely fantastic and true specialists in their field. I have visited multiple times over the past year and had the opportunity to meet most of the team, every interaction has been positive.

No question is ever too small, and you are always made to feel valued and important. The facility itself is outstanding, with everything on-site, from a CT scanner and blood testing to a wide range of specialist equipment, which means the team can diagnose with speed and confidence.

All of my follow-up consultations have been extremely thorough, and I have never felt rushed at any stage. The care and attention to detail are second to none.

I would highly recommend Heart Scan Direct and the SCVC.

(Paul)

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Staff members were kind

Staff members were kind, considerate and explained everything in an understandable manner. They gave me confidence and allowed me to relax for the tests they were carrying out.
An excellent service I would thoroughly recommend.

23 July 2025
Unprompted review
Rated 5 out of 5 stars

CT scan at VCL

I had a very successful visit to VCL. Two members of staff, a nurse and a radiologist were very professional, friendly and supportive. They guided me through the entire process around the scanning and ensured I felt comfortable at all times.

10 July 2025
Unprompted review
Rated 4 out of 5 stars

Late but great

Excellent team - very quick when they got to me and lovely people.
Only reason not 5 stars is that they were an hour late because of a backlog - but they did keep me informed and were obviously doing their very best to make up time.

2 July 2025
Unprompted review
Rated 4 out of 5 stars

Visit to 5 Huxley Road, Guildford

Courteous and helpful staff. Procedure clearly explained. 5 stars for them. 4 stars due to shortcomings in the premises. No air conditioning. No adequate disabled access (front door awkward to operate, particularly by the elderly). Sitting area small.

25 June 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look