I was given an appointment straight away. The procedure was efficient, every staff member was friendly and helpful. I was very pleased with the experience. I can strongly recommend the company.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Super efficient. Quick, helpful, informative. Even got me a drink whilst I was with waiting between tests. All healthcare should run like this.
Excellent customer process from start to finish. Kasia provided great guidance up front so that I could make informed decisions. The preparation instructions were clear and on the day, the appointment... See more
I cannot speak more highly of the team that provided me with care and support. The Dr, Nurses and reception colleague were very professional, sincere and thorough. The scan was conducted with care an... See more
Company details
Written by the company
We are the heartscan people. We scan to diagnose and protect people from coronary heart disease, the leading cause of death and morbidity in the developed world. We offer free virtual consultation to people over the age of 40 who have heart concerns and, where appropriate use state of the art 'virtual coronary angiography' and other heart scans to help people find out about their cardiovascular risk and make lifestyle and other changes required to lower risk, where appropriate.
Contact info
5 Huxley Road, Surrey Research, Surrey Research Park, Gu2 7RE, Guildford, United Kingdom
- 01483467100
- office@vcl-surrey.co.uk
- heartscandirect.com
4.9
Excellent
280 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A cardiac scan done right
The most professional and reassuring cardiac scan experience I’ve had. Having had angiograms and other CT angios before, this was by far the least traumatic and most seamless.
The staff were calm, highly competent, and genuinely caring. As a former cardiac nurse, I was really impressed by how much patient care has evolved.
Outstanding service.
26 January 2026
Unprompted review
It was very well explained by the team… CT angiogram
It was very well explained by the team who were very kind and patient throughout.
29 January 2026
Unprompted review
Happy to recommend
Went in for what might be considered a rather disconcerting procedure and was treated with real kindness by the three nurses who looked after me. They explained everything clearly and were so slick and efficient, I was in and out in no time. The tea was most welcome!
28 January 2026
Unprompted review
Amazing care from the whole team
Amazing care from the whole team. Simple booking process and check in. The staff were very caring and professional and the speed of the entire process was excellent. It's clear that everone in the clinic is invested in their patients. Big thanks to you all!
21 January 2026
Unprompted review
Friendly staff
Friendly staff, efficient service with tests and great communication through out
15 January 2026
Unprompted review
Top class treatment
Very prompt appointment time and date ; Excellent communication throughout; Procedures fully explained and conducted in friendly, professional manner.
Generally welcoming atmosphere throughout.
9 January 2026
Unprompted review
The team was incredibly welcoming and…
The team was incredibly welcoming and demonstrated a high level of professionalism. They provided a comprehensive overview of the procedure, ensuring everything proceeded seamlessly.
26 December 2025
Unprompted review
CT Scan
Well organised, easy parking and caring staff made this visit as relaxing as possible.
17 December 2025
Unprompted review
Thank you
Fitted in at very short notice and all staff charming and understanding
17 December 2025
Unprompted review
All the staff were very friendly and…professional
All the staff were very friendly and professional. I was given a full explanation of the procedure and the whole process ran very smoothly
17 December 2025
Unprompted review
very pleased, no complaints
really friendly people, very efficient. all round good experience and would highly recommend
17 December 2025
Unprompted review
Great service all round
Very relaxed environment, nothing too much trouble for the team. Very professional and seamless experience.
17 December 2025
Unprompted review
CT scan
Very quick and attentive service. The nurses were so reassuring & kind. I had no anxiety about the procedure as everything was explained. All very professional.
10 December 2025
Unprompted review
Excellent service from start to finish
Excellent service from start to finish. Very friendly and helpful team. Put my mind at ease that I was in good hands for upcoming tests.
3 December 2025
Unprompted review
Friendly and helpful service
Friendly and helpful service. Explained parts of the procedures when asked. Genuinely happy with all services.
4 December 2025
Unprompted review
SCVC found the death threat the NHS didn't find
Providing services the NHS does not provide, that reveal life threatening, hidden conditions that the NHS limits on testing do not reveal. Hopefully saved my life. What more can you ask for!
13 November 2025
Unprompted review
Efficient and clear explanations of all…
Efficient and clear explanations of all procedures
20 November 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.