Signed up to this site with by opting on a promotion displayed with deposit and plat £10, get £30 to play on bingo and 100 free spins. The websearch i used was a heart bingo welcome offer that was... See more
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Review summary
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Had some good wins on heart Bingo in the past but now it's like trying to get blood from a stone lol. I hardly deposit anymore i know we can't win all the time but its hard to win anything on there an... See more
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Honest review , never had an issue with withdrawing funds but ….. get kicked out of game quite often , jackpot pops out far to often for it to believably true , iv been playing along time on and o... See more
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Oh heart you have gone right down in my estimation used to be cool but what on earth has happened never seem to win nothing defo something has changed in spins for sure and winning any bingo is a farc... See more
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Company details
Written by the company
Heart Bingo is the home of feel-good bingo, bringing together bingo games and online casino entertainment in one easy-to-use platform. It’s designed to be accessible across desktop, tablet and mobile, so you can enjoy the same great experience wherever you play. There’s a wide range of bingo games to choose from, including 30, 75, 80 and 90-ball formats, with tickets starting from just 1p. Alongside bingo, you’ll find more than 5,000 Slot Games, from popular favourites to exclusive Heart Bingo titles. Make Me a Millionaire is one of Heart Bingo’s exclusive games, sitting alongside a vast collection of themed titles and regular new releases. Regular promotions and in-game offers give players even more ways to enjoy the site, while safer gambling tools, including deposit limits, time-outs and self-exclusion options, help players stay in control of their play. Overall, Heart Bingo combines bingo and online gaming with the warm, feel-good spirit the brand is known for, while keeping things simple, welcoming and easy to navigate.
Written by the company
- Heart Bingo
- Enjoy playing the very best online games at Heart Bingo. Join us to experience the best online bingo experience, with an incredible chat community, regular free games and huge bingo jackpots all available on-site. We don’t just offer incredible bingo games, we also have a wide range of your favourite casino and slot games.
- Online Bingo
- Heart Bingo is simply the best place to play bingo online. Our exciting selection of online bingo games includes both 75 and 90-ball bingo that can be played from just 1p per ticket. Check out our Session Bingo room, where you can play 15 different bingo games at the same time.
- Live Casino
- Turn your living room into the Vegas strip with Heart Bingo’s live casino games. These games are hosted by professionally-trained live dealers who are there to answer any questions you may have or just to have a friendly chat. With stunning HD graphics and multiple camera angles, you will feel like you’re on the casino floor. Find a seat at our exclusive Live Signature Roulette and its unique Streets of Gold side bet feature that pays out up to an incredible 500/1.
- Bingo Promotions
- We are always keen to treat our players to a couple of games of free bingo from time to time. We regularly offer Buy One Get One Free Bingo tickets on our site to ensure our players get the best value for their money. We also have daily and weekly Bingo Winners Clubs games, where players can earn free bingo tickets.
- Mobile
- All our Heart Bingo games are also available to play on your mobile or tablet devices, with no download required. Enjoy all the thrills of our online games whenever and wherever you are.
Contact info
Gibraltar, GX11 1AA, Suite 2, World Trade Center, Bayside Road, Gibraltar
- info@heartbingo.co.uk
- heartbingo.co.uk
2.5
Poor
1K reviews
No recent history of asking for reviews
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I’m a new member and was confused…
I’m a new member and was confused regards welcome bonus, but Alan helped me with that in easy steps to collect bonus, once again, thank you Alan.
2 September 2025
Unprompted review
Reply from Heart Bingo
We're happy to hear that the explanation about the welcome bonus was helpful! We appreciate your feedback and are glad the information was easy to follow.
Great service on chat with Jim and…
Great service on chat with Jim and super quick! Thanks
30 August 2025
Unprompted review
Reply from Heart Bingo
Thank you for great review, we are glad we could assist you in a fast and timely manner. We will pass your comments to Jim.
Jim is Very kind and quick
Jim is Very kind and quick. Be like Jim. I like Jim
30 August 2025
Unprompted review
Reply from Heart Bingo
Thank you for great review, we are glad we could assist you in a fast and timely manner. We will pass your lovely comments to Jim.
Vary helpful and understanding ty x x
Vary helpful and understanding ty x x
29 August 2025
Unprompted review
Reply from Heart Bingo
Thankyou for sharing this review Amanda, we are glad we could assist you in a fast and timely manner. Please do not hesitate to contact us again if you need further assistance.
Reply from Heart Bingo
We appreciate you sharing your experience. We are so glad to hear that you had such a positive interaction and that the situation was resolved to your satisfaction. We will pass this on to Finn for you Thanks for the feedback!
Its a nice site
Its a nice site, Chat room hosts are really good at both entertaining and trying to get people to take breaks>
I had an issue and spoke with Pablo - he was great sorted everything and did it with humour as well as efficiency.
25 August 2025
Unprompted review
Reply from Heart Bingo
We appreciate you sharing your experience Lucy. We are so glad to hear that you had such a positive interaction and that the situation was resolved to your satisfaction We will pass this on to Pablo for you.
Great customer service and my problem…
Great customer service and my problem was solved in minutes
25 August 2025
Unprompted review
Reply from Heart Bingo
Thankyou for sharing this review Lynn, we are glad we could assist you in a fast and timely manner. Please do not hesitate to contact us again if you need further assistance.
Great help in getting me my welcome…
Great help in getting me my welcome bonus
25 August 2025
Unprompted review
Reply from Heart Bingo
Thankyou for sharing this review Emma, we are glad we could assist you with your welcome offer. Please do not hesitate to contact us again if you need further assistance.
Spoke with Jim today and he was very…
Spoke with Jim today and he was very helpful and polite 🙂
24 August 2025
Unprompted review
Reply from Heart Bingo
Hello Nicola, thanks for your review! We'll be sure to pass your feedback over to Jim. Have a great week ahead! :-)
No chance of winning
The games are very easy to play but you have more chance off winning the lottery that winning on any it these games they suck you in screw your for everything then can and call it a fun experience it’s a joke dont bother with you if you are lucky you might win a few quid my advice is dont use this site there are better sites with better chances of winning on them as I have but don’t use this site it’s rubbish
21 August 2025
Unprompted review
Reply from Heart Bingo
I am very sorry to hear that you are unhappy with our casino games.
All of our games, except for Live Casino table games, utilize a Random Number Generator, 'RNG,' which randomizes the outcome of each hand/spin through the use of complex mathematical algorithms. The RNG’s are tested by independent companies to ensure that they meet and comply with industry standards. The outcomes cannot be influenced by BV Gaming Limited in any way.
Furthermore, as a licensed operator, we are able to reassure customers we are fully compliant with the conditions of our license and pay-out in line with our Terms and Conditions.
To provide transparency, we have enlisted eCogra to conduct an independent audit of all bets placed on the Casino/Gaming/Slots site on a quarterly basis. This audit determines the Return To Percentage (RTP%) of all Help games.
This is except for Live Casino, but all of our games are audited on a quarterly basis by a third party company.
You can find more details on our help centre
Not for me
The site itself is pretty good and withdrawals are jnstant but the bingo seems virtually impossible to win on regardless how many tickets you play,yeh it's a game of luck but to not even get a line in one game after playing loads I've decided to go elsewhere
21 August 2025
Unprompted review
Reply from Heart Bingo
We are sorry to hear your feedback regarding our Bingo, unfortunately we have no control over the results.
My account has been restricted since…
My account has been restricted since 31st may. Was requested to send payslips, thought it was intrusive but sent them as requested. They then moved goalposts again and wanted statements, again extremely intrusive but sent them the same day requested.
It’s now been a week they have had all my sensitive paperwork and still no verification complete.
When you send them an email or go on chat it’s a generic email saying they can’t give you a timeframe.
Quick to ask you for something but not quick to get back to you.
12 August 2025
Unprompted review
Reply from Heart Bingo
Hi Cha, we're sorry to learn of your situation. Unfortunately though, depending on the matter, timeframes can vary. Should you wish to discuss your matter further, please e-mail us at info@heartbingo.co.uk
If I could give zero I would
If I could give zero I would: I won £160 and withdrew but its never reached my bank, I have tried to get onto my account while has been closed no reason given, I have tried online chats nothing resolved I have emailed 7 times nothing returned and this has been a week now, there is no issues with my bank for whom I’ve been with over 40 years, so stay well well away from heart bingo,
10 August 2025
Unprompted review
Reply from Heart Bingo
Hi Lisa, we're terribly sorry to learn of your situation. Should you still wish to discuss your matter further, please e-mail us at info@heartbingo.co.uk
Today I was helped by Irene
Today I was helped by Irene, she was so helpful with my issue and she took time to deal with my problem! Irene is a credit to the heart customer service team! Well deserved recognition for Irene.
18 August 2025
Unprompted review
Reply from Heart Bingo
Hello Mandy, thank you for your kind review! We're pleased to hear we could help out with your queries. We'll be sure to pass your feedback over to Irene, have a great day ahead! :)
Perfect customer service
So I didn't redeem. One of the bonuses in time was under a minute late, but I spoke to the bot, which put me through to a customer service team member very quickly. I think i've been through to Katherine and she was brilliant, I don't think I've had a customer service personnel as polite joyful and extremely helpful. She she allowed the bonus to go through. It was extreme quick and I feel it was quite a generous bonus.
The next weekly.
18 August 2025
Unprompted review
Reply from Heart Bingo
Hi , We're happy to hear that the agent was helpful Bobbie,. Thank you for your positive feedback; we appreciate it. We'll be sure to pass your feedback over to Katherine for you., have a great week ahead! :-)
Reply from Heart Bingo
Hi, Lizzy. We're happy to hear that the agent was helpful. Thank you for your positive feedback; we appreciate it. We'll be sure to pass your feedback over to Jim for you.
Thank you
Laura was very polite and helpful, quick replies and very friendly 😊
12 August 2025
Unprompted review
Reply from Heart Bingo
Hi Rachel, thanks for your positive feedback, we'll be sure to pass your feedback over to Laura, have a great day ahead! :-)
I had help from irene
I had help from irene, i wasnt credited my free spins that i wagered for and she helped me out with no problems! Thank you irene!
11 August 2025
Unprompted review
Reply from Heart Bingo
Hello Ellie, thank you for your kind review! We're pleased to hear we could help out with your queries. We'll be sure to pass your feedback over to Irene, have a great day ahead! :)
Amazing service
Amazing service
I was so frustrated and concerned because my card suddenly stopped being accepted. I have now rectified this through the help of two Amazing agents through email .Heart bingo is my absolute favourite site and I can not recommend it more highly. I had become so despondent but Catherine,Vicky and Steve were extremely patient and helpful and now im able to play again so im delighted
10 August 2025
Unprompted review
Reply from Heart Bingo
Thank you for your 5* review, It is greatly appreciated,. We will be sure to pass this feedback along to Cat and Steve for you. Should you require any further assistance, please do not hesitate to contact us.
Pavol great guy 10/10
7 August 2025
Unprompted review
Reply from Heart Bingo
Hi Soren, thanks for your positive review! We'll be sure to pass your feedback over to Pavol, have a great weekend ahead! :-)
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