Hears Hearing & Hearables Reviews 

777
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 273 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent prices, finding them very reasonable and often better than competitors for hearing aids and accessories. Many appreciate the quick delivery of their orders, noting products arrived sooner than expected and were well-packaged. The service is consistently highlighted as helpful and accommodating, making the ordering process easy and efficient. However, some customers also noted significant delays with delivery, especially when paying for expedited shipping, and felt the company lacked accountability for these issues. A few other people also mentioned receiving incorrect items or incomplete orders.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality and... See more

Order

Customers generally report positive experiences with the ordering process, finding it easy to select and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and... See more

Service

Customers consistently note positive experiences with service, highlighting the excellent customer service... See more

Price

People report positive experiences with pricing, consistently finding fair, reasonable, and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arrived sooner than expected Easily connected to our TV set Pairing completed on first try per directions Sound free of static/excess noise, clear speech & music TV program Rexton Aides quickly c... See more

Company replied

Rated 5 out of 5 stars

Kim and her associates are honest, straight forward and extremely professional. They are in Minnesota and I’m in Texas. Purchased my hearing aids at a very reasonable price and received them pre-... See more

Company replied

Rated 5 out of 5 stars

Best prices for hearing aid chargers. The Signia Pure Standard Charger is indeed compatible with Hear.com's Horizon IX and much cheaper. Plus, this desktop charger is more convenient at home and I u... See more

Company replied

Rated 5 out of 5 stars

A great experience buying an accessory for my Widex hearing aids here. First reason: Hears Hearing & Hearables offers a MUCH better price than was offered by the audiology practice connected to... See more

Company replied


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Hearing Aid Repair Service

About Hears Hearing & Hearables

Written by the company

We created Hears Hearing & Hearables to provide an easy accessible and affordable way to take care of the health of your ears and hearing.

Hears Hearing & Hearables believes in transparency. Our providers and service support will help you with what you need. Our fee for service is available if you need anything above what customer service can help with. Professional support is available for a fee-for-service. Our professionals have agreed to the highest of standards of care in the field of hearing health.

We pride ourselves on our care and also our products. We offer products that we believe are of the highest quality and will be useful to you or your loved ones. We have products that will clean your ears. Hears Hearing & Hearables has products to protect your hearing. We have musician hearing protection, hearing protection for those who love to go to music concerts and want to protect their hearing and protection for hunters and those who work in noise. We want to help parents get hearing protection for the young kids. Finally we carry all kinds of hearing products like over-the-counter hearing aids and so much more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

777 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(777)

261 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

We never received the product

We never received the product. And there is no contact phone number so I’ve had to send an email, which I find very annoying and time-consuming! Not happy with this company at this point. We’ll see how they take care of it.

16 September 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

The product was delivered two days later.
https://tools.usps.com/go/TrackConfirmAction.action?tLabels=9434636106025276813581
Why we can't list our number:
https://hearshearingandhearables.com/hears-hearing-hearables-phone-number-why-not/

Rated 3 out of 5 stars

Cannot return it, I hope it works!

They want you to acknowledge having read their disclaimer and there is no disclaimer to access.

25 September 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

We wrote you an email confirming that you wanted the consignment hearing aids. The disclaimer is that they are used. You read it and checked it. Thank you. If you didn't get our email, please check your spam folder. Let us know if you need anything else.

Rated 2 out of 5 stars

Thank you for communicating that you’ve…

Thank you for communicating that you’ve had problems with acquiring product. However, it has still not come and I’m without quality hearing because it is late. The 2 stars are for shipping problems.

25 September 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

I am sorry. We are at the mercy of the manufacturer. Happy to say your product is on its way! https://tools.usps.com/go/TrackConfirmAction.action?tLabels=9400136106025279834918

Rated 5 out of 5 stars

New charger

The service was excellent and the charger even arrived on a day early. I especially appreciated the response to my inquiry on a Saturday.

22 September 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

Awesome.

Rated 4 out of 5 stars

Service

Receiced charger, thank you.

21 September 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

Kindness please! We are not responsible for USPS's deliveries. https://tools.usps.com/go/TrackConfirmAction.action?tLabels=9434636106025276864637

Rated 5 out of 5 stars

Easy orders

Easy orders, availability of what I needed

22 September 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

Great. Thank you!

Rated 5 out of 5 stars

Great

Great - Fast information - Great prices and service!

7 September 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

Awesome! Come again!

Rated 5 out of 5 stars

A pleasure to work with

I saw them online and needed a receiver. I was a bit uncomfortable but they responded quickly to email. Then did same for a couple pings. They shipped fast and the new receiver worked well.

11 September 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

Great! Thanks for trusting us!

Rated 5 out of 5 stars

Great price, superior customer service

A great experience buying an accessory for my Widex hearing aids here.

First reason: Hears Hearing & Hearables offers a MUCH better price than was offered by the audiology practice connected to my HMO. (The HMO price was $350. The Hears Hearing & Hearables price is $235.)

Second reason: The customer service at Hears Hearing & Hearables is off-the-charts helpful and responsive. Malia went out of her way to help me navigate the purchase and the shipping options. Very impressed. And grateful!

19 September 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

Awesome!! Thank you and we appreciate your business and hope you shop again! ❤️

Rated 5 out of 5 stars

On time delivery

On time delivery, good communications on orrder and delivery status.

15 September 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

Yay! Thank you and please shop again. :)

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