Hearbase Reviews 

Outstanding service. Thank you Ana for clearing my ears completely painlessly and for the advice to stay on top of things.
Tracey in reception was very helpful and friendly. All in all a first rate experience. So pleased that you can operate during lockdown. Thank you!

I was delighted with the excellent results from my "Hearbase" appointment in Deal Kent on the 7th January 2021. I have just had a hearing aid test which proved that the results were better than I ever expected.
Thank you Hearbase.

Tanya and the team at Bexleyheath were so accommodating and friendly, such an efficient service and I felt entirely safe the whole time. Thank you

Friendly and efficient. Good explanation of procedure to be perfomed.

Not only did I receive the services I required, i also received reassuring and informative information as to what services are available, Daniela at the Bromley Branch was so helpful and carried out her duties in the most informative manner, she also referred to Fiona with regards to my tinnitus, Fiona called me on the evening of my appointment with some fantastic advise and furnished me with some really helpful information and links on where I could obtain further information whilst at the same time being really reassuring.

Hannah Harris was absolutely professional, friendly, understanding & patient never in a hurry and explained every point in great detail.
Thank you very much ALAN Keppler

The Hearbase staff went out of their way to be helpful, compassionate and professional under very trying circumstances

Amazing service. My dad was reluctant to get a hearing aid as he had one before and it didn't work, but it became apparent that his hearing was so bad something had to be done. We were also on a very tight timescale and Hearbase were so professional and quick - we had the assessment, hearing aid ordered and then the fine tuning all within two weeks. The team were brilliant and really helped my dad, who is 80, understand how to use it. The app for the hearing aid volume is so easy to use as well, which is brilliant for a technophobe! I cannot recommend Hearbase enough from initial meeting right through to the check up.

I’ve had a couple of hearing tests at Hearbase in Bromley, performed by Daniela. Daniela is extremely friendly and professional and puts you at ease. She has a lot of knowledge and explains things very clearly. At the end you receive a printout of your hearing test results which is incredibly useful. I would highly recommend!

Had my first ever ear wax removal appointment earlier this morning with the guys at the Bromley Hearbase, things could not have gone any better.

Staff were great, appointment was super quick and easy and I can now hear again! Hurrah!

Would recommend to anyone of any age 1000%

My 93 year-old dad frequently needs ear treatment at short notice and these guys have now stepped up to the plate on three occasions ahead of their rivals. Just as importantly, the quality of treatment is excellent and all staff have been friendly and efficient.

All your experts have been very good,but Hannah is exceptional! She has helped me to understand my appliance ( I’m thick with with any form of technology) and always manages to sort me out on my visits! Lovely lady with a great personality and encourages me to stay with Hearbase when I upgrade even if I could buy cheaper elsewhere!

Excellent presentation within the shop with very good and helpful receptionist.

The lady who treated me explained everything that would be done and put me at ease.

Highly recommend

Quick and easy ear wax removal by friendly staff.

Sandra at Sevenoaks medical centre was extremely clear and thorough in explaining the whole process and the results afterwards.There was no pressure to purchase aids. I will certainly go for another test in twelve months time.

This was my first visit to Hearbase and I was very impressed. The staff were extremely friendly and everything was in place regarding social distancing and COVID safety. The procedure was explained to me and I felt at ease the whole time I was there. I would definitely recommend them.

Daniela is great! Very professional, thorough and understanding - 5 star service and always smiling - at least I think she was - hard to know with masks on

Very happy with the service and attention given to me. I would certainly recommend you to friends and family

Very well managed and organised process from arranging the appointment right through to walking out of the door being able to hear clearly again. Super friendly staff and Anna the audiologist is a credit to the profession.

Great service - quick, efficient and polite!