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Healthy Planet Reviews 39,597

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TrustScore 4.5 out of 5

4.6

Health Food Store
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Review summary

Created with AI, based on recent reviews

Considering 8,264 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide variety of products available, making shopping convenient and enjoyable. The ordering process is often described as easy, with many appreciating the competitive pricing and the quality of the items received. Reviewers consistently highlight the excellent packaging, especially for fragile goods, ensuring products arrive in perfect condition. The delivery service is frequently commended for its speed, accuracy, and convenience, with orders often arriving earlier than expected. However, some people mentioned issues with pricing, finding certain items more expensive than elsewhere, or experiencing incorrect charges. A few customers also reported problems with product descriptions on the website leading to incorrect orders, or receiving damaged items. Additionally, some reviewers expressed dissatisfaction with changes in packaging for certain products and the inclusion of strong-smelling samples.

What people talk about most

Product

Consumers generally express satisfaction with the products, highlighting a great selection, variety, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and reliability, with... See more

Price

Reviewers highlight positive aspects of price, with many praising the great selection and good prices, often... See more

Order

Reviewers mention positive feedback about order, highlighting the ease of placing orders online and the quick... See more

Service

Customers consistently note positive experiences with service, often highlighting its efficiency and speed.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Your staff members are amazing...very attentive to our concerns and needs, patient, caring and knowledgeable; a very asset to your company!!! We are blessed to have your store in Guelph with such dev... See more

Rated 5 out of 5 stars

Normally I prefer to shop in person. Since the product I was repurchasing available online, I decided to take advantage of other items on sale (online only) and complete the purchase. It was easy proc... See more

Rated 5 out of 5 stars

I like Healthy Planet. I live on the other side of the country, but it was fun to be able to try different products from snacks, drinks, to supplements. I actually originally went for supplements but... See more

Rated 5 out of 5 stars

I absolutely love Healthy Planet! Great products, great prices, and amazing customer service! They package things the best of any online company I order from, the glass containers well wrapped, and ev... See more

Company details

  1. Health Food Store
  2. Fitness and Nutrition Service
  3. Pharmacy

Written by the company

At Healthy Planet, health and wellness is our passion, and we want to share that passion with you by providing you with the highest quality vitamins, supplements and remedies for all your lifestyle needs. Healthy Planet's personal goal is to make high quality products readily available and affordable for consumers far and wide

Healthy Planet

Written by the company

Live Life Healthy

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

40K reviews

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Rated 5 out of 5 stars

The store has unbeatable sales and…

The store has unbeatable sales and prepares and ships orders quickly.
My only critique unrelated to Healthy Planet would be that using Canada Post is what made the order take far longer than any shipping company I’ve seen lately. Which is sad because we may wish to prevent Canada Post’s slow and inevitable death by supporting them but then they don’t keep up to industry standard and nail their own coffin.

25 May 2026
Rated 5 out of 5 stars

Order the AllMax IsoNatural Unflavoured…

Order the AllMax IsoNatural Unflavoured during the recent online sale.

This was my first online order with Healthy Planet. I was having trouble finding this item on sale it in the brick and mortar stores and this was an online only deal for a good price so, I jumped on it.

Within a couple days my protein arrived in perfect condition and I can confirm it was fresh.

25 May 2026
Rated 3 out of 5 stars

I love the variety of items

I love the variety of items. Store is clean and well organized. My only issue is the overzealous sales associates. I have literally been asked if I need assistance in every aisle! I’ve mentioned this to the staff. I appreciate their energy and do understand that they are doing what’s expected. Sometimes a shopper just likes to browse without being approached 4-5 times in one visit!

13 May 2026
Unprompted review
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Reply from Healthy Planet

Hi Sherri,

Thanks for this feedback, as someone myself who goes into a store knowing exactly what I'm looking for -- I understand it can be a little frustrating/disruptive when you're asked countless times if you need assistance while browsing.

I know not all the store locations function this way in terms of approach; usually it's just kind of a gentle nudge to ask for help if you need any assistance by ~1 person, so certainly this is feedback I can take to that specific store manager -- if you're able to mention the store location for us, it would be helpful!

Sincerely,
Nicholas

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