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Healthy PlanetReviews 

40,041
•
TrustScore 4.5 out of 5

4.6

Health Food Store
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Review summary

Created with AI, based on recent reviews

Looking at 8,197 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products, often highlighting the availability of hard-to-find items and Canadian brands. Many appreciate the reasonable and competitive prices, frequently mentioning good sales and free shipping options. The delivery service is often described as fast and reliable, with items arriving well-packaged and in excellent condition. However, some reviewers experienced delays in shipping and order processing, leading to frustration and the need to purchase products elsewhere. There were also instances where products were cancelled or not sent, and a few customers noted issues with pricing discrepancies between online and in-store purchases.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the great quality, variety, and... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the fast and... See more

Price

Customers had positive experiences with price, frequently highlighting excellent and reasonable prices,... See more

Order

Consumers generally express satisfaction with the ordering process, noting its seamlessness and efficiency,... See more

Service

Reviewers mention positive feedback about service, often highlighting its excellence and consistency over the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a reliable company with reasonable prices. They often have sales. You can speak to an actual human being if you need help. Fulfillment/Shipping is usually done fairly promptly. I would re... See more

Rated 5 out of 5 stars

Healthy planet has good sales. Product always in stock and the delivery service is very reasonable. The customer service is outstanding if you have an issue, they resolve it quickly and efficiently. I... See more

Rated 5 out of 5 stars

This is a product I purchased for my grandmother in Vancouver. She can't find it anywhere and she was really having painful issues with her skin. Incredibly grateful to find it at healthy planet and w... See more

Rated 5 out of 5 stars

Good experience at Healthy Planet. I think the best part about them is good prices and great selection. I like the people who package the shipments too, because they're really careful and knowledgeabl... See more

Company details

  1. Health Food Store
  2. Fitness and Nutrition Service
  3. Pharmacy

Written by the company

At Healthy Planet, health and wellness is our passion, and we want to share that passion with you by providing you with the highest quality vitamins, supplements and remedies for all your lifestyle needs. Healthy Planet's personal goal is to make high quality products readily available and affordable for consumers far and wide

Healthy Planet

Written by the company

Live Life Healthy

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

40K reviews

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Asks customers to review

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4.6

All reviews

(40,041)

7,834 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Three good things

The items I ordered were a good price, came promptly and I was notified when they arrived at my place. These are all helpful services when ordering online.

8 June 2026
Rated 5 out of 5 stars

Excellent customer service from live…

Excellent customer service from live respectful agents. I was given a full credit by the manager for a bottle of EVOO whose Aluminium cap was leaking from the manufacturer's site without having to return the bottle. The packaging for all items containing other liquid bottles was impeccable. Nothing was damaged or broken. This is how you conduct business in 2026 based on mutual trust between healthy planet online staff and their customers. Job well done! Gulam Walji, Toronto, Ontario, Canada.

31 May 2026
Rated 5 out of 5 stars

It made my teeth so much whiter after…

It made my teeth so much whiter after first use, I am still trying to get used to the texture and consistency of the toothpaste. Maybe this was indicated and I just missed it, but it has a clay like texture

8 June 2026
Rated 1 out of 5 stars

The container malfunctioned

The container malfunctioned. Couldn’t use the product. Waiting to see if I can send back with full refund.

8 June 2026
Healthy Planet logo

Reply from Healthy Planet

Hi Margaret,

Of course, we are always willing to ensure we refund or replace products for you in a situation like this —

However, I don't see any communication from you yet on our end. I checked for a record of phone calls or emails and couldn't find any.

Please do reach out to our Customer Service team via email (support@healthyplanetcanada.com) or phone (1-888-974-4722), as they will need to be informed in order to proceed. But, certainly we can help in this situation.

Sincerely,
Nicholas

Rated 5 out of 5 stars

Great job Healthy Planet!

Online ordering is straightforward, delivery is timely and shipped products are always packed well. I love that the packing material is recyclable. Very impressed with the products, online shopping and delivery.

8 June 2026

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