Health Service Discounts Reviews 

5,837
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 482 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the website for its ease of use and navigation, simplifying the process of finding and applying discount codes effectively. Many appreciate the wide selection of discounts available across various categories, from travel to household items, consistently providing significant savings and excellent value. People often check the site before purchases, finding it a highly recommended and beneficial service. However, some customers noted that discount codes occasionally do not work or are invalid, leading to no benefit. A few others experienced difficulties navigating the website or encountered technical issues like password reset emails not being sent. Additionally, some reviewers mentioned problems with the cashback card, such as being unable to use it in stores or slow topping-up processes.

What people talk about most

Discount

Consumers find discounts to be very positive, with many reviewers highlighting the ease of finding and using... See more

Website

Clients share positive opinions on the website, with many reviewers finding it easy to use and navigate,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of use and navigation... See more

Service

Customers consistently note positive experiences with service, praising Health Service Discounts for offering... See more

Value for money

Reviewers express satisfaction with the value for money, frequently highlighting significant savings and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Sometimes very good but if like me you are retired the codes don't work as you have to have an NHS email address or Blue Light Card, which obviously I now don't have. This should be stipulated before... See more

Company replied

Rated 5 out of 5 stars

My online experience has been great but I’m disappointed that because I don’t have an NHS pension I’m not able to access a Blue Light card since becoming a retired NHS employee. This seems very unf... See more

Company replied

Rated 5 out of 5 stars

As someone who has a Blue Light Card & is ill-health retired from the A&E Ambulance service. I still make sure I check Health Service Discounts along all the other sites to find the best savings deals... See more

Company replied

Rated 5 out of 5 stars

Easy to use site and some amazing discounts on virtually anything. Can you please reach out to fishing retailers to see if they could offer any discount to all our fishing colleagues cheers Andy

Company replied


Company details

  1. Coupon Service
  2. Warehouse store

Written by the company

Health Service Discounts is one of the UK’s leading providers of discounts to Healthcare and NHS staff. For over 20 years, Health Service Discounts has been supporting Key Workers and helping them save with exclusive discounts at the biggest brands. Sign up today and begin saving. You give at work, so why not start winning at life with Health Service Discounts?


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(5,837)

488 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recommended

I was very skeptical when I first started using this cash card. However, over the past six months I have made £200 cashback - on household spending that I would have spent anyway. Easy to use. Recommended.

24 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

It’s wonderful to hear about your positive experience, thank you for sharing your feedback.

Rated 5 out of 5 stars

Health Service Discounts offers great…

Health Service Discounts offers great savings on a variety of items. Worth checking before any purchase to see how much discount you can get. Used it many times and saved £££££

1 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

It’s great to know our discounts are helping you save! We can’t wait to bring you more deals.

Rated 5 out of 5 stars

Great savings on the Health Service…

Great savings on the Health Service Discounts site. Always a saving to be found. I appreciate the email updates to remind me to look as well. Very satisfied.

24 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We’re so glad to hear you’re making the most of our offers, there’s plenty more to come!

Rated 5 out of 5 stars

My online experience has been great

My online experience has been great but
I’m disappointed that because I don’t have an NHS pension I’m not able to access a Blue Light card since becoming a retired NHS employee. This seems very unfair considering my time working for the NHS in a caring role. I know of other employers working in administrative roles who do have a Blue Light card.
Maybe you could explain why I am unable to have one.

1 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We are Health Service Discounts. Our scheme is available to those working in the Health Service Sector and those who are retired from this sector.

Please reach out to us directly so we can help you with your registration.

You can contact us here -

customerservice@healthservicediscounts.com

Rated 2 out of 5 stars

Not really discounts

Not really discounts. These really dont amount to much of n the current climate.

17 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We’re sorry to hear this and appreciate you sharing your thoughts. Feedback from our members is incredibly important to us as we continue to improve our service.

If you have any specific suggestions or ideas on what you’d like to see, we’d really value hearing from you.

Rated 3 out of 5 stars

Have found sometimes not cheaper to go…

Have found sometimes not cheaper to go through the site, especially booking airport parking at Bristol.

25 April 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Please can you reach out to us and provide screenshots of the pricing you are seeing so we can look into this?

You can contact us here -

customerservice@healthservicediscounts.com

Rated 1 out of 5 stars

Go ahead and just book without this code

Tempting offers but purely enticing tricks only. Far too many exclusions to offers. Very selective in items on offer. Codes don't work. Codes expire by the time you come to use it. Almost given up afters years of trial.

25 June 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thanks for your feedback.

Each offer comes with its own T&Cs, which may explain the situation. If you believe something isn’t right, please reach out to us directly with information about the offer and purchase you are trying to make. This will allow us to take a closer look and provide more specific guidance.

Rated 3 out of 5 stars

Confusing experience

I purchased cinema discount vouchers. It wasn't clear how or if it would work for IMAX tickets, or what the discount would be. I didn't receive the promised email with voucher codes and instructions on how to use them, so had to copy and paste the codes from the confirmation page of the app. I think I got a £1 discount on each ticket but it wasn't clear on the Cineworld app either. Overall a rather confusing experience!

20 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thank you for taking the time to share your feedback. We're sorry to hear your experience with the cinema vouchers was confusing and that you didn't receive the expected email.

We really appreciate your comments about the clarity of the offer and redemption process. Your feedback will be used to help improve the offer journey and make the experience clearer for our customers. Thank you again for helping us improve.

Rated 5 out of 5 stars

Fabulous choices

Fabulous choice, always. Good deal. Use health service discounts on a regular basis. Easy to use and highly recommended 💖

21 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thank you for sharing your feedback with us, we truly value hearing from our members.

Rated 5 out of 5 stars

Always have a great shopping…

Always have a great shopping experience, easy yo use and great deals

21 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thanks so much for your review, we’re always grateful to hear from our members.

Rated 3 out of 5 stars

It's a really reliable app but…

It's a really reliable app but sometimes it's not explained straightforward enough so difficult to navigate to what you want. But otherwise 👍 👌

17 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We're sorry to hear you have had some trouble navgiating our app, if you have any questions please reach out to us directly so we can support you!

Rated 5 out of 5 stars

Saving money through excellent discounts on Health Service Discounts.

We have saved a lot of money through Health Service Discounts. We are going to Cyprus in September through this site, saved a lot of money by booked through TUI for Heroes and could afford to upgrade and enjoy a luxury hotel for a change.

20 June 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Reading this has made our day, thank you for your kind feedback and support!

Rated 5 out of 5 stars

Fantastic discounts

Fantastic discounts. Have used for everything from hotels to computers. Website easy to use.

17 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We’re thrilled by your lovely review, thank you for taking the time to share it with us!

Rated 5 out of 5 stars

Travel insurance

Used the offer on travel insurance. Good quote and easy to finalise.

12 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We value all feedback and appreciate you taking the time to share your thoughts.

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