Health Service Discounts Reviews 

5,845
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 489 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find a good range of discounts for major retailers and services, often leading to significant savings on various purchases. Many people appreciate the website's user-friendly design, making it easy to search for and apply codes. Reviewers frequently highlight the service as useful and efficient, providing countless helpful discounts for eligible staff, and it is often considered a go-to platform for finding valuable deals. However, some customers also noted issues with discount codes not working, sometimes appearing invalid or expired when applied, with some feeling there was no actual discount. A few other people also felt that the website presented difficulties, such as problems with password reset functionality or encountering errors when trying to visit merchant sites.

What people talk about most

Discount

Customers had positive experiences with discounts, frequently using them to save money on various purchases... See more

Website

Clients share positive opinions on the website, frequently praising its ease of use and navigation for... See more

User experience

Consumers find the user experience to be positive, with many reviewers praising the ease of use and... See more

Value for money

People report positive experiences with value for money, with many reviewers highlighting significant savings... See more

Service

Customers consistently note positive experiences with service, praising the great savings and variety of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Sometimes very good but if like me you are retired the codes don't work as you have to have an NHS email address or Blue Light Card, which obviously I now don't have. This should be stipulated before... See more

Company replied

Rated 5 out of 5 stars

My online experience has been great but I’m disappointed that because I don’t have an NHS pension I’m not able to access a Blue Light card since becoming a retired NHS employee. This seems very unf... See more

Company replied

Rated 5 out of 5 stars

Good range of discounts for all major retailers. Website I always check to see if discount is available before purchasing anything. Easy to use App and website, just search and link copies discount co... See more

Company replied

Rated 5 out of 5 stars

As someone who has a Blue Light Card & is ill-health retired from the A&E Ambulance service. I still make sure I check Health Service Discounts along all the other sites to find the best savings deals... See more

Company replied


Company details

  1. Coupon Service
  2. Warehouse store

Written by the company

Health Service Discounts is one of the UK’s leading providers of discounts to Healthcare and NHS staff. For over 20 years, Health Service Discounts has been supporting Key Workers and helping them save with exclusive discounts at the biggest brands. Sign up today and begin saving. You give at work, so why not start winning at life with Health Service Discounts?


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(5,845)

399 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic Offers

I always check HSD before making a purchase, nine times out of ten they have a discount and the app is so easy to use….perfect!

16 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thank you for your kind words, we’re delighted to hear you had such a great experience!

Rated 5 out of 5 stars

Great range of discounts

Great range of discounts
Use Health Service Discounts frequently for booking holidays, shopping, dining out great variety of retailers.

9 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We value all feedback and appreciate you taking the time to share your thoughts.

Rated 5 out of 5 stars

Great selection of choices

Great selection of choices
Great holiday shopping
Decent discount all around
Something for everyone.

17 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thanks so much for your review, we’re always grateful to hear from our members.

Rated 5 out of 5 stars

Absolutely love this site

Absolutely love this site. So many savings over the year. There are so many different discounts for many different varieties.
If you can join, then i would. You won't be disappointed.

20 January 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We appreciate you taking the time to leave a review. Your feedback means a lot to us.

Rated 5 out of 5 stars

Superb customer service

I can’t thank Sophie (Customer Service Manager) enough. They went above and beyond to help me with an issue with my train tickets. Even though this was an issue from Avanti wests side, Sophie helped chase and provide me with support and a solution. Amazing customer service.

14 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thank you for your lovely review!

We're so pleased Sophie was able to support you and help resolve your ticket issue.

We'll be sure to pass on your kind words, they'll mean a lot. We really appreciate you taking the time to share your experience.

Rated 3 out of 5 stars

I haven't used this yet as the offers…

I haven't used this yet as the offers sent usually coincide with the same offers in the stores for the items I am looking for.

15 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We value all feedback and appreciate you taking the time to share your thoughts.

Rated 5 out of 5 stars

I purchased a gift card for a discount…

I purchased a gift card for a discount to purchase a new tumble dryer. The process was so easy and didn't take long at all and the ability to purchase the exact amount I needed too was graat

19 June 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thank you for your kind words, we’re delighted to hear you had such a great experience!

Rated 3 out of 5 stars

Mixed review of changes

Tesco added to the range of retailers is positive, but M&S have dropped out. No notification of M&S withdrawal was provided, so funds wasted without benefit before I noticed :-(
I find the bank authorisation now needed when topping up, a complete pain. Surely, there's a faster way!

9 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thank you for taking the time to share your feedback.

We appreciate your comments and are sorry to hear about your experience. Your feedback regarding the retailer changes, communication, and the top-up authorisation process is valuable, and we'll make sure it's shared with the relevant teams as we continue to improve our service.

Rated 5 out of 5 stars

Customer service is excellent

The ladies were very helpful on my booking
As I was unable to book on the website as it wouldnt except my discount code .
The lady went through everything and explained the details and helped me book with the discount code.☺

5 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thank you for sharing your feedback with us, we truly value hearing from our members.

Rated 5 out of 5 stars

Great offers.

8 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We appreciate you taking the time to leave a review. Your feedback means a lot to us.

Rated 5 out of 5 stars

Big holiday saving

Easy to look for offers and providers and saved £298 on a holiday with TUI.

8 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We’re so glad to hear you’re making the most of our offers, there’s plenty more to come!

Rated 5 out of 5 stars

Reliable service

Reliable. Gives great reductions and at the rate it says.Easy to use.

7 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

It’s wonderful to hear about your positive experience, thank you for sharing your feedback.

Rated 5 out of 5 stars

Great offers

Great offers, I saved a total of nearly £500 on my TUI holiday using the app! Would definitely recommend Health Service Discounts.

4 January 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We’re so glad to hear you’re making the most of our offers, there’s plenty more to come!

Rated 5 out of 5 stars

Health Service Discount - Highly Recommended

Health Service Discount is a very useful and user friendly service, which provides countless, helpfull discounts for NHS staff.
I couldn't recommend it more highly.

5 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thank you for your kind words, we’re delighted to hear you had such a great experience!

Rated 5 out of 5 stars

Easy to use

Easy to use. Saves you money on the things you want. Easy choice to make

2 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We’re so glad to hear you’re making the most of our offers, there’s plenty more to come!

Rated 5 out of 5 stars

Well I didn’t know about this until a…

Well I didn’t know about this until a couple of months ago it’s absolutely fantastic to get a discount from most places

21 June 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We’re delighted you’re enjoying the savings. Stay tuned for even more exciting offers!

Rated 5 out of 5 stars

Health service discounts, Good service

Good service, plenty offers, clear instructions, easy sign up

1 July 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thank you for sharing your feedback with us, we truly value hearing from our members.

Rated 4 out of 5 stars

Some good discounts

Some good discounts, little long winded to use, however ite a good idea.

19 June 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We value all feedback and appreciate you taking the time to share your thoughts.

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