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Healthpilot Reviews 1,898

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TrustScore 5 out of 5

4.8

Health Insurance Agency
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Review summary

Created with AI, based on recent reviews

Considering 641 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and patience, making the process of finding and selecting plans much easier. Many people highlight the outstanding customer service, noting that representatives are professional, kind, and dedicated to ensuring a smooth and stress-free experience. The website is frequently mentioned as easy to navigate and understand, allowing users to compare different policies effectively. However, some customers also noted occasional issues, such as unresponsiveness to email inquiries or software glitches that prolonged the enrollment process. A few other people also felt that customer service could be inconsistent, with some representatives being unhelpful or unwilling to thoroughly explain plan details.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers consistently praising their helpfulness, knowledge,... See more

Customer service

Users describe positive interactions with customer service, highlighting representatives as extremely... See more

User experience

Customers consistently note positive experiences with user experience, describing it as pleasant,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpfulness, professionalism, and... See more

Website

Customers had positive experiences with the website, consistently finding it easy to navigate, read, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The representatives that I spoke with were extremely helpful. I started off with Grace and was switched over to due to Grace not being licensed for one of the products I was interested in. Very nice y... See more

Rated 5 out of 5 stars

Over and above is not something I hear lately in this country when it comes to genuine service and honest help. I had put off signing up for my Medicare Advantage Plan for over 2 years strictly becaus... See more

Company replied

Rated 5 out of 5 stars

Shelly Woods is the reason for the score. She was able to resolve the 3 days of frustration with a non working Medicare.gov, app, live support staff with a consistent message that the Medicare help... See more

Company replied

Rated 5 out of 5 stars

I spent days, no, it was weeks researching the best medical plans for myself and my wife when we retired, but Healthspot eliminated all that hassle when I needed to change plans. And what's best is th... See more

Company replied

Company details

  1. Health Insurance Agency

About Healthpilot

Written by the company

Medicare Advantage Plan

Find your Medicare plan online in minutes. No spam calls, no catch.

Get Medicare recommendations based on your doctors, drugs, and needs. Enroll online by yourself or with support from one of our experts.


Browse plans without the spam. No email or phone number required.

Browse plans from top carriers online without entering your contact information. It’s fast, secure, and completely free to use with no obligation to enroll.

View plans side-by-side. Compare coverage between carriers.

View plans side-by-side to compare costs, drug coverage, and provider networks. Get recommendations based on what matters most to you.

Fast and easy online enrollment. Avoid the wait times and paperwork.

Our online enrollment experience is designed to be fast and straightforward, so you can skip the long phone queues and time-consuming paperwork.

Help, but only if you want it. Get support from non-commissioned, licensed insurance agents.

Contact our licensed insurance agents for any questions you have. Our agents are not paid commissions, so their support is always unbiased with the plans we represent.

Find plans
Schedule a call

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Explanations and format easy to…

Explanations and format easy to understand. What was difficult was trying to sign back in to my/our account(s). One should be able to do that directly from the Home screen. Otherwise, satisfied with signing up for Medicare Advantage for my husband and myself.

15 February 2026

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