I met the nurse online together with my husband (he has to do my injections until my hand pain reduces). She was really great - very easy to talk to, well informed and very good at illustrating and ch... See more

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About HealthNet
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We work closely with the NHS and pharmaceutical companies to dispense and deliver prescription medicine whilst providing nurse support to those patients that need it.
There are currently over 260,000 patients using our services, and our dedicated team offer support to them across a number of different therapy areas – Gastroenterology, Respiratory, Rheumatology, Dermatology, Oncology, Rare Diseases and many more.
Our aim is to make our patient’s lives easier, by taking the stress out of managing their medication.
We recognise that each one of our patients is unique, and our services are tailored specifically to their requirements.
For some patients we will simply dispense and deliver their medicine, for some we may provide training on how to administer their medicine, whereas others may require ongoing nurse support to have their medicine administered for them.
We will work closely with our patient’s hospital team to ensure their medicine and/or care is provided to them safely and according to their prescription.
An overview of the services we offer for our patients is available here. If you have any questions about HealthNet, and how our services work, please click here.
Patient Portal
Written by the company

- Manage your order online!
- Our Patient Portal is a safe and secure platform for managing your deliveries and non-medicine items such as sharps bins and dressings. All you need is your unique HealthNet Homecare CT Number which will have been emailed to you by HealthNet. Visit https://my.healthnethomecare.co.uk/ to log in.
Frequently Asked Questions
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Contact info
Units 1&2 Orbit Business Park, Alfred Eley Close, DE11 0WU, Swadlincote, United Kingdom
- 08000 833 060
- enquiries@healthnethomecare.co.uk
- healthnethomecare.co.uk

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Very informative
Very informative, explain the procedure. Contact with details of dates & times for visits etc very good, all round very good.
Driver polite and well mannered
Driver polite and well mannered. Arrived not long after the start of the 2 hour allocated slot.
I never have to worry about my…
I never have to worry about my medication as it is always on time delivered between the time slots I ask for, always polite and helpful
For the 2nd time delivery arrived in…
For the 2nd time delivery arrived in the morning when ordered and confirmed for afternoon. As usual though, excellent service from delivery drivers
Delivery spot on time
Delivery spot on time. Pleasant guy advised me to put prescription in the fridge.
Excellent service.
I’m very pleased
I’m very pleased – everything is always on time. I’m always informed of everything in advance.
She made me feel very comfortable
She made me feel very comfortable, explained everything so well and was easy to chat to.
I’m perfectly satisfied…,but
I’m perfectly satisfied with the delivery but as I am disabled would like more time to answer the door. I almost missed the delivery as it takes me longer to answer the door. I was just in time to call out to the driver before he drove away.
Great delivery and advice
She was very informative and supportive
Not a good experience
Should have been delivered one day but came the next day. The tracking delivery is way out said there were 13 before me and it came 20 minutes later. Told by the courier the older generation (me) struggled with the internet!! As I don’t I was disgusted
Mario was brilliant!
Mario was brilliant. He was friendly and engaged with easily with my partner and I, creating a relaxed environment. His instructions were very clear. He was calm, thorough and knowledgeable, answering any questions with confidence and ease. The virtual call was both informative and pleasureable.
delivered on time by driver
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