Never have enough catheters on sale day. Always run out. Staff though is exceptionally helpful.
Company replied
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One of Canada's largest retailers of home healthcare and rehabilitation products, including aids for daily living, mobility products, incontinence aids, orthopaedic supports, fitness products, and more. Shop online today!
99 Street Northwest 5405, T6E 0A9, Edmonton, Canada
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The people on the floor are very knowledgeable and helpful when you go in to the store. There are so many products that can help you in your day, you must go in and look around the store. I also have great service when I call in to order. Great store and staff.
The helpfulness of all employees that I spoke to
Fast friendly and well knowledged staff. Loving the senior discounts. Lots of information available
Great company, good website, product arrives super fast and correct
Good products, good customer care, good prices and availability in Canada.
Order was promised to be delivered by Christmas. It still is not here, nor have I received a call back from my two calls to enquire.
I have a standing order every two months and yet in the past almost two years it has not been ready when I come by, and inevitably need to make a return trip a few days to a week later. On the plus side the staff are always friendly and as helpful as they can be.
I was expertly fitted with compression stockings that were backordered and delivered in a timely manner.
Harjot is very helpful and provides a great customer service.
This time we were disappointed that you did not have any ice picks for canes. It's Winter in Canada and this item should be available.
Salonpas medical patches could also not be found.
Super fast shipping. Quality product. This is our second order and I would not hesitate.
This company is a family run business. When you call and place an order they tell you they have the products. Really? I waited 2 weeks for the bulk of my order. I don't know who is in the purchasing department but they don't have their act together. It's always a blame game. If I could order from another company I would have long ago.
It was a fast and easy way to start my weight loss journey. The medical staff was great right off the bat. If you are looking to lose weight definitely give this a try.
I was there yesterday, July 29th, to pick up my order (stockings). I waited for 45-50 minutes. There was only one staff but was busy with a customer. Later on there was a line up of 4 customers, no staff available. Finally a customer rang the bell, a staff showed up. I told her I would like to pick up my stockings. She said "did someone call you?" I said no, she said "if no one called, it won't be here". However, she checked and indeed my stockings was in. No smile nor I am sorry for waiting comments, I feel she is not happy with so many customers waiting. Your store sign says respect is much appreciated, we appreciate a little respect from your staff too. The first staff should have asked for another help when she knew there was 4 customers waiting. I then went to buy a toilet seat commode, the lady and the gentleman (he said he is a new employee) who assisted me were nice and pleasant. Your other staff should take a lesson from these two excellent employee
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