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Health Compare Reviews 235

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 236 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, knowledge, and friendly demeanor, often highlighting their patience and ability to explain complex information clearly. Many people found the customer service exceptional, noting that representatives took the time to understand their needs and provided tailored solutions. The service provided is consistently described as excellent, with consumers appreciating the efficiency and ease of the process, often resulting in significant savings and better coverage. Reviewers are particularly impressed with the value for money and the improved user experience when switching health funds. However, some people mentioned receiving misleading information and found agents to be pushy.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the knowledge,... See more

Service

Customers consistently note positive experiences with service. Many reviewers appreciate the clear... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently describe the process as easy,... See more

Price

People report positive experiences with price, often finding significant savings. Many customers highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have spoken with Courtney on a couple of occasions, she explained the RT Health policies comprehensively and was most efficient and friendly each time. I feel positive with changing my health fun... See more

Rated 5 out of 5 stars

Courtney was amazing. She was patient and compassionate and very thorough. So far she has made the process of changing health funds stress free for myself and my family. She listened and took all of o... See more

Company replied

Rated 5 out of 5 stars

Excellent Service from Adam. My reason for contacting was to find a policy to suit our family, to cover only the services we needed and hopefully save some money in the process. Not only did he do all... See more

Company replied

Rated 5 out of 5 stars

Owa.W was experienced, knowledgeable, polite and easy to understand. He explained the policies in an easy manner and got me an amazing combination of hospital and extras, covering everything I need -... See more


Company details

  1. #2 of 8 best companies in Health Insurance Agency
  2. #5 of 11 best companies in Insurance Agency
  3. #3 of 5 best companies in Insurance Broker

Written by the company

At Health Compare, we believe that navigating private health insurance shouldn’t be overwhelming. That’s why we’ve made it our mission to simplify the process and support Australians with honest, expert advice tailored to their needs. Whether you're switching funds, looking to save, or just exploring your options, our friendly team is here to guide you every step of the way. We take pride in empowering individuals and families to make informed decisions with clarity and confidence. No jargon. No pressure. Just trusted support and easy-to-understand information that puts you in control. It’s about making healthcare more accessible, more human, and far less stressful. Our team has reviewed thousands of policies across leading health funds so you don’t have to. We’re not here to sell — we’re here to help you find what’s right. If that means staying with your current fund, we’ll tell you. If there’s a better option, we’ll explain why — clearly and without the fluff. Because at Health Compare, it’s not just about finding a policy. It’s about knowing someone’s in your corner. Let us help you compare with confidence.


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4.8

Excellent

TrustScore 5 out of 5

235 reviews

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Rated 5 out of 5 stars

Andres was very caring, thorough and experienced

Andrew was so helpful and caring. I was paying for 2 insurers which upset me greatly as the last broker told me he would cancel my previous policy and did not go through with it costing me a lot of money. Andrew advised me what to do and went through my policy thoroughly so I wasn’t p as tying for things I didn’t need. Andrew is an asset to your company.

7 April 2026
Rated 5 out of 5 stars

A positive experience with health Compare

When I answered the phone the lady explained who she was and the company she was from. She was friendly and efficient. She then explained the transfer process to Andy the consultant. Andy then took over and looked for the best plan for me and why. He was patient with questions gave me time to make a decision and guided me when I needed additional information. He was able to save me money, get me higher rebates and tweak my policy for my unique requirements. Very happy.

2 April 2026
Rated 5 out of 5 stars

A genuinely good experience

It was the most pleasant experience of the gentleman that helped me was so friendly and so helpful. I felt comfortable and satisfied at the end of it all.

23 March 2026
Rated 5 out of 5 stars

This morning

This morning , Jarrad took my call.
Jarrad did the follow up from your earlier agent,
and easily explained my concerns and queries.
Jarrad then processed my move from ahm to HCF.
Frank Scott

31 March 2026
Rated 5 out of 5 stars

Customer service

Owa , what a delightful person , incredibly helpful, patient, articulate and patient. What a wonderful guy to have on your team and he certainly assisted me and delivered an exceptional deal also . If only there were more people like him to assist customers. 10 out of 10 😊😊😎😎

30 March 2026

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