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Health Compare Reviews 236

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TrustScore 5 out of 5

4.8

Health Insurance Agency
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Review summary

Created with AI, based on recent reviews

Considering 237 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and patience, making the process of finding suitable health insurance clear and stress-free. Many people highlight the excellent customer service, appreciating the personalized approach and the detailed explanations provided, which helped them make informed decisions. The service is often described as efficient and easy to understand, with consumers noting significant savings and better coverage for their needs. However, some customers reported receiving misleading information and found agents to be pushy. A few people also mentioned being hung up on when calling, and one reviewer expressed disappointment with a specific changeover process.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently highlight the knowledge,... See more

Service

Reviewers express high satisfaction with the service, highlighting its efficiency and helpfulness. Customers... See more

User experience

Consumers find the user experience to be positive. Many reviewers describe the process as easy, simple, and... See more

Price

Reviewers highlight positive aspects of price, with many customers reporting significant savings on their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have spoken with Courtney on a couple of occasions, she explained the RT Health policies comprehensively and was most efficient and friendly each time. I feel positive with changing my health fun... See more

Rated 5 out of 5 stars

Courtney was amazing. She was patient and compassionate and very thorough. So far she has made the process of changing health funds stress free for myself and my family. She listened and took all of o... See more

Company replied

Rated 5 out of 5 stars

Excellent Service from Adam. My reason for contacting was to find a policy to suit our family, to cover only the services we needed and hopefully save some money in the process. Not only did he do all... See more

Company replied

Rated 5 out of 5 stars

Owa.W was experienced, knowledgeable, polite and easy to understand. He explained the policies in an easy manner and got me an amazing combination of hospital and extras, covering everything I need -... See more

Company details

  1. #2 of 8 best companies in Health Insurance Agency
  2. #5 of 11 best companies in Insurance Agency
  3. #3 of 5 best companies in Insurance Broker

Written by the company

At Health Compare, we believe that navigating private health insurance shouldn’t be overwhelming. That’s why we’ve made it our mission to simplify the process and support Australians with honest, expert advice tailored to their needs. Whether you're switching funds, looking to save, or just exploring your options, our friendly team is here to guide you every step of the way. We take pride in empowering individuals and families to make informed decisions with clarity and confidence. No jargon. No pressure. Just trusted support and easy-to-understand information that puts you in control. It’s about making healthcare more accessible, more human, and far less stressful. Our team has reviewed thousands of policies across leading health funds so you don’t have to. We’re not here to sell — we’re here to help you find what’s right. If that means staying with your current fund, we’ll tell you. If there’s a better option, we’ll explain why — clearly and without the fluff. Because at Health Compare, it’s not just about finding a policy. It’s about knowing someone’s in your corner. Let us help you compare with confidence.

Contact info

4.8

Excellent

TrustScore 5 out of 5

236 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very Helpful

Good to deal with and knew what they were talking about without being pushy. Gave good advice and recommendations.

13 May 2026
Rated 5 out of 5 stars

Thanks to Josh

Thanks to Josh, I am now incredible knowledgeable and feel like I have the best policy to suit our household needs. Thanks Josh.

13 May 2026
Rated 5 out of 5 stars

Great Experience

Great Experience. I was connected with Michael from Health Compare who reviewed my insurance after the most recent price rise. He got me a better deal and took care of the sign up to the new insurer. Couldn't be happier. I'm so glad these services exist, I never have time to shop around myself!

11 May 2026
Rated 5 out of 5 stars

Exceptional service

Owa.W was experienced, knowledgeable, polite and easy to understand. He explained the policies in an easy manner and got me an amazing combination of hospital and extras, covering everything I need - and at an affordable price with great savings. This service saved me hours/days of research.

1 May 2026
Rated 5 out of 5 stars

Great customer service

Adam was very responsive to my email. Comparisons sent within minutes. Discussed the suitable options. Changes enacted efficiently.

Great service, thanks Adam.

30 April 2026
Rated 5 out of 5 stars

Very helpful and informative

The gentleman who was helping us certainly explained our current health insurance and streamlined our new policy. I still was hoping for a cheaper option but we are almost equal to what we were already paying but upgrading what we use and need not unnecessary cover.

13 April 2026

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