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Rated 5 out of 5 stars

Ordered £1100.00 of photo gear at approx 1000hrs monday am received this morning tuesday 1030hrs. All well packed and presented. Have read all the reviews mainly exellent. Equipment maybe grey... See more

Rated 5 out of 5 stars

I have done about 10 purchases fromHDEW and have found them totally reliable about dates give or take one day once. The cameras (3) were totally as advertised, Canon Lenses the same The only r... See more

Rated 4 out of 5 stars

Having brought cameras and lens from hdew cameras, I was pleased to find they had another site selling various other stuff. Found the Elinchrom photo lights kit I wanted at the lowest price even afte... See more

Rated 5 out of 5 stars

What a 1st class experience, ordering was simple and after a day received a call as the item ordered was unavailable, no fuss from HDEWExtra, they just upgraded the order to the next spec available a... See more

Company details

  1. Business Services

Information provided by various external sources

HDEWextra is an online retailer with a difference, we pride ourselves on impeccable customer service, we keep everything local with a small team who are able to give a personal service rather than adding you to a queue of enquiries. You are likely to deal with just one dedicated sales person throughout your shopping experience making things simpler and more efficient. We like to build a strong foundation of trust with our customers so that they are more likely to come back to us in the future.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

178 reviews

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Rated 4 out of 5 stars

Good but could be better

Bought a 3DS XL took a week to get it delivered. Had a quick response from HDEW from both over the phone and e-mail. However, the delivery was £9.99 and compared to the competitors, it's very expensive since it took a week for that delivery price. I would give 5 stars if the delivery was cheaper and with more options.

14 December 2015
Unprompted review
Rated 5 out of 5 stars

Great prices and service

I was looking for the new Nintendo 3ds xl and found HDEW to have the cheapest price, it was actually about £50 cheaper than anywhere else, and if I needed to sort something out with delivery it was done very quickly, and response to email was quick too...I would use them again and would definitely recommend them too.

14 December 2015
Unprompted review
Rated 5 out of 5 stars

New Nintendo 3DS XL

Excellent service and great communication with the buyer. I would highly recommend this company as you will get a 5* service.

14 December 2015
Unprompted review
Rated 5 out of 5 stars

Initially reluctant to order from a discount site I'd never heard of, I shouldn't have been

I've had trouble with ordering from discount sites like this before, there's usually a reason you manage to find what you're looking for at 20% off the main retailers.
I decided to just go for it after seeing how well reviewed HDEW cameras was and figured if this site was bad then there'd be more negative reviews.
My item arrived 3 working days after I ordered it and was sent tracking information to follow the order. The support team replied very quickly.

Only down side was that delivery was charged at £9.99 and yet the delivery sticker showed postage had only cost them £4.33, oh and it was a European version so instructions were Spanish not English - but I didn't need them and still saved about 20% off the price I'd have paid anywhere else though so its 5 stars from me.

4 December 2015
Unprompted review
Rated 5 out of 5 stars

great price, helpful service with amazingly fast delivery

Had a couple of teething problems with the site when trying get to alter my basket. So phoned them for help. The guys who answered could not gave been more pleasant , polite and helpful if they had tried. The product is great the price brilliantly cheap and the item arrived the very next morning. Would highly recommend and will definitely be back again when the need arises. Thank you

1 December 2015
Unprompted review
Rated 5 out of 5 stars

Excellent customer service, fast delivery and great product choice

I purchased Tetenal (Savage) Trans-Lum 1,37m x 5,48m which I haven't been able to find anywhere else in the UK, it is a roll of transclucent plastic great to use as a photography backdrop or diffusion material. I called to ask about the product and they were extremely helpful and the product was delivered promptly by courrier. I was very happy with the service and the product - thank you for stocking this item it has been so difficult to find!

23 November 2015
Unprompted review
Rated 5 out of 5 stars

Hdew delivery service

I have done about 10 purchases fromHDEW and have found them totally reliable about dates give or take one day once.
The cameras (3) were totally as advertised, Canon
Lenses the same
The only real difference was the much lower prices charged
I have never used returns service, so can't comment on that, although the guarantees are far in excess of UK high street ones
Only thing not so good is telephone answering but maybe their prices don't allow any spare staffing

21 November 2015
Unprompted review
Rated 5 out of 5 stars

HDEW Cameras and HDEWextra

I have used this company a few times now. I have found them exemplary
in very aspect. I will certainly use them again and will continue suggesting them to my friends.

5 November 2015
Unprompted review
Rated 5 out of 5 stars

Product price very competitive and prompt delivery

I ordered a Doro mobile phone with docking station. Hdewextra sold them both together much cheaper than any other site I could find. Delivery was free and I received the goods 3 days later.

21 October 2015
Unprompted review
Hdewextra logo

Reply from Hdewextra

Thanks very much for the review Noel.

Hope you'll think of us when Christmas shopping this year.

HDEWextra

Rated 5 out of 5 stars

Cheapest I could find that I trust

I had used HDEW before on a number of occasions so I had no qualms ordering when I found HDEWEXTRA were the cheapest in the UK for sensor cleaning fluid. I was not disappointed.
I recommend them and will use again when they are the cheapest.

19 October 2015
Unprompted review
Hdewextra logo

Reply from Hdewextra

Thanks the review Ian.

HDEWextra

Rated 5 out of 5 stars

Excellent to buy from

I have bought 3 items now.
The communication was excellent and the delivery was on time.
Very good price, communication and services

19 October 2015
Unprompted review
Hdewextra logo

Reply from Hdewextra

Thanks for the review Richard.

HDEWextra

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