Homelessness Best Practice  Reviews 

This training was brilliant. Gave me confidence and knowledge to support a family member as well as apply this to my work. Would highly recommend.

Mike was great, I have learned a lot!!
If possible, may be better to do it in 2 days due to it being very informative?
However, Mike gave plenty of breaks, answered all our questions and made it enjoyable. I will certainly assign my team to complete this training.

The training was extremely insightful & interesting. I have learnt a lot more about homelessness and feel inspired to create positive changes with our clients and housing issues.
Both Mike & Shannon were extremely knowledgeable and engaging.

Very informative and helpful and plenty of time for questions

Really informative. Amazing insight as to how gatekeeping by the local council can be challenged for a positive end result!

I had the privilege of attending the Homelessness Law training, led by Mike and Shannon from Homelessness Best Practice . Their expertise and dedication were exceptional. They made complex legal concepts accessible and left me feeling more capable in my role as a family support practitioner. Highly recommend the training thanks to Mike and Shannon's excellent delivery.

I was a little apprehensive about attending a full day online course and the potential for it to be gruelling. It was the total opposite. Mike and Shannon were extremely professional, knowledgeable and clearly knew a great deal about the subject.
It was well paced with the two of them working really well together. We were given the opportunity to work on tasks in small groups which was very useful.
I intend to add the training to our induction programme for new workers.

This training had the potential to be dry and tricky, It was anything but. The trainers made the training material really live, relevant and interesting. I have been in my homelessness support role for 2.5 years and this feels like it has been the missing link to my training. I now feel far more equipped to knowing what their rights are. I find illustrating points with examples really helps me understand this complicated material.

Very impressed. I came to the training more as a concerned citizen than a professional careworker, but I feel like I've had an upgrade! I feel empowered to help deal with people's issues and will be able to challenge councils head on to make sure vulnerable applicants get the service and support they are legally allowed. Thank you Mike and Shannon!

Really great and important training..thank you

Really knowledgeable and adapted the training to my area of work. Have learned a lot and feel better placed to be able to support people with homelessness moving forward. Thank you!

Brilliant day of training, educational and informative.

Very knowledgeable trainer.
Made it interesting how it was presented.
Thank you

Fantastic presenter of information, knows his subject inside and out, knows how long to keep talking, knows how to keep anecdotes relevant, knows practically everything about how to educate inspire and inform in his field of homelessness law and case work.

Just finished this course, so much we really don't know when it comes to housing law. Everyone working in housing and homelessness needs this knowledge.
Good information hope to do more with Homelessness Best Practice CIC in the future.

As a local news journalist I found the Introduction to Homelessness Law training extremely interesting, and eye opening.

Some of us who work outside of this sector think we know what's what when it comes to homelessness.

After today, I know that I didn't. And sometimes council officers don't either. Which is scary.

After a day on Zoom with Homelessness Best Practice CIC I'm now equipped to better understand council reports on homelessness and I'm better able to spot things that need further investigation.

Great days training packing so much in. Really good as a revision or as a new starter in the basics of homelessness law

Really excellent training by Shannon and Mike. Their depth of knowledge is evident from the amount of legislation and caselaw they are able to talk about freely without notes. Their understanding of real world situations is evident from the amount of practical strategies and tips they are able to offer to actually affect change. Really appreciated the physical resources they gave us too. Critical training for our team.

Brilliant training, have a much better understanding of housing and how to approach councils now. Thank you!