While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Hausad = How Sad The Chinese Rip Off Artists and scammers! I ordered from them and tracked the order all the way to the Los Angeles Airport and then nothing - They even said it arrived at my doorste... See more

Rated 1 out of 5 stars

I am furious as l made an order for five item & report the same as everyone else, l have received nothing !!! We are all victims of this scam, avoid at all costs !!! I am equally appalled that Goo... See more

Rated 1 out of 5 stars

Total rip off. Will never order from these thieves again. Instead of the several clothing items I ordered, I get a cheap ring with a fake diamond in a small box; the USPS shipping label with my name... See more

Rated 1 out of 5 stars

Yes indeed I learned the hard way - HAUSAD IS A SCAM - Never got my items, never got my money back. Told repeatedly lie after lie after lie. All their info is fake, the items they advertise, their... See more

Company details


Contact info

1.1

Bad

TrustScore 1 out of 5

331 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

In reality they don't deserve any stars…

In reality they don't deserve any stars not even 1, they are a big scamm and a thief, please read reviews before buying it will save you the disappointment.i place on order December 11 payed for express shipping and still today is January 6,2023 and nothing, I sent them an email they are telling me that it was delivered and that's a lie and a big scamm please don't buy for Hudsad.

11 December 2022
Unprompted review
Rated 1 out of 5 stars

Completely scam

Completely scam. Please do not give them your money. I received a fake ladies ring instead of 3 ladies winter boots and 2 winter jackets. After 5 weeks l received 2 packages that contained 2 fake silver rings. For scamming me with my hard earned dollars. They’re in big trouble. Buyers run run run. They are full time scammers.

5 January 2023
Unprompted review
Rated 1 out of 5 stars

Hausad website registration godaddy

Seems website was registered with godaddy. If you have been scammed it would be best to contact godaddy as they have allowed the operation and registration of this website. It was put online just before Xmas obviusly designed to rip people off. Jail cell awaiting.

6 January 2023
Unprompted review
Rated 1 out of 5 stars

Completely scam

Completely scam. Please do not give them your money. I received a fake ladies ring instead of 16 clothes. They send a fake ladies ring. But they work it very cleverly. Tracking works, you know where your things are untill they come and you see a fake ring.Totally scam !!!!!

4 January 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT TRUST HAUSAD.COM

I ordered 11 items for Xmas presents in early December. The payment came out of my bank and I then got a 'dispatched' message on 10th Dec, with a tracking number. I have checked every day, (sometimes numerous times per day), but it just says 'in transit', and that it's on it's way to the RDC (regional distribution centre), via the Royal Mail. I have emailed them several times but they ask for my tracking number and order details, when I send the information, I get an email back just giving me the tracking number that I gave them. As a result of trusting this site, I have lost money and did not have the gifts I ordered for my boyfriend for Xmas. I feel so stupid for being scammed in this way. I shop online a lot but have never experienced this before. They have taken advantage of people struggling with money and trying to find cheaper gifts online.
Having been recently ill and in hospital I couldn't get out shopping so was more reliant on online stores. Adverts for Hausad.com kept appearing on Facebook, YouTube etc so I assumed it was safe, like others that I've seen adverts for and used without any issue.
I have given them extra time to deliver my order due to the postal strikes, but after reading other reviews, I now realise that the order was never on it's way in the first place. I'm so annoyed, frustrated and upset that I had to let my boyfriend down at Xmas.
DO NOT TRUST THESE TOTAL SCAMMING SCUMBAGS!!!

5 January 2023
Unprompted review
Rated 1 out of 5 stars

IUm, I think I've just been scammed.

I have just placed an order with this company and then headed over here to check it out. I'm lucky I only spent 60 Australian dollars, I wish I had come here first.
The reason I decided to check was because I realized the name of the place was "How Sad".
I'll just wait to get a fake ring like others seem to have. I actually ordered 3 handbags.

4 January 2023
Unprompted review
Rated 1 out of 5 stars

ZERO STARS

ZERO STARS
I would give ZERO STARS IF POSSIBLE. I am so mad they are a scam company they scammed me good
I ordered from these scammers and received absolutely nothing,after waiting month in a half.No contact number and no replies to messages/emails. Fake Tracking details,that never update.
AVOID THIS COMPANY AT ALL COST
My banks fraud department is looking into this scam,as I'm sure they've had a lot of complaints.I suggest everybody get their Banks/Credit Card supplier to do a Charge back. THEY SHOULD BE charge criminally for this but they won't be get a hold of your Banks and make them return your money

26 November 2022
Unprompted review
Rated 1 out of 5 stars

Beware! DONT USE! SCAM! CON!

DONT USE! THEY NEVER SEND YOUR PARCELS. THEY COPY OTHER DELIVERY NUMBERS AND IT LOOKS LIKE YOUR PARCELS ON ITS WAY, BUT NOTHING FROM THEM, EVER COMES. SCAM, CON. I contacted all the relevant postal services and carriers. They are looking into how this is done and agree its a Scam/Con. If you think deeply you will realize that no company is ever going to give such a discount and free deliver! I purchased over 43 items for Christmas presents, the parcel would be huge! the cost to send from China would have been very expensive!! I just didn't think as it looked so real! I was totally taken in!! (If it looks too good to be true, then its not real, just anther CON! ) Beware! contact Visa for refund from Hausad's Bank. Alert them to the Con. Hopefully they will be stopped! but they will only change their name!!!

3 January 2023
Unprompted review
Rated 2 out of 5 stars

My confirm payment receipt had no…

My confirm payment receipt had no Apartment number. I have had a similar experience, no items can be delivered with an incorrect address. I wrote to requesting a correction receipt. I am waiting. Without this done I have requested to cancel my order. Waiting on a response by email.

2 January 2023
Unprompted review
Rated 1 out of 5 stars

I ordered six bags

I ordered six bags, one shoe and two suits and received nothing after five weeks. The tracker keeps going round the world and the goods were never received. Scammed of over £40. Buyers beware

9 December 2022
Unprompted review
Rated 1 out of 5 stars

Fake business name

Well the business name should give you a clue. did not order anything, I decided not to order anything after deep analysis of the name. Hausad= "How Sad". Name of the business is a clue.

2 January 2023
Unprompted review
Rated 1 out of 5 stars

It's a scam

It's a scam. lookup Hausad scam on youtube so many people lost their money this Christmas and they using other names such as Lihoby bags and I believe more. Shame on them

2 January 2023
Unprompted review
Rated 1 out of 5 stars

they are rubbish !!!

Didn't even want to give one star !!!! Minus 100 would apply !!!! Ordered November and NOTHING !!! Received, can't even get to them ! Cheers for ruining my Christmas NOT . And still taking orders ... DONT DO IT !!!

2 January 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look