Hatfieldsremovals Reviews 

31
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 31 reviews, reviewers overwhelmingly had a great experience with this company, noting that every single detail of their relocation was handled with exceptional care. Customers frequently praise the staff for being extremely professional, friendly, and polite, ensuring that nothing is ever too much trouble during the busy moving days. Reviewers highlight that both the packing and overall removal services are organized seamlessly, with workers taking extra precautions to protect all furniture and household belongings. Some people also felt that communication from the office coordination team was fantastic, keeping everyone fully updated and supported from the initial quote right through to completion.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting that the entire team is professional,... See more

Staff

Customers had positive experiences with staff, describing them as exceptionally helpful, friendly, and... See more

User experience

Consumers find user experience to be positive, highlighting that the entire process from start to finish is... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that no request is too... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the quote to the move was really well organised. We felt that Leanne had a good handle on what we needed and her quote was easily the best we got. We had a superb team of packers who worked tirel... See more

Company replied

Rated 5 out of 5 stars

Hatfields move us from Telford to Welshpool recently and I can honestly say that the team were superb from start to finish. Very professional, super knowledgeable and friendly team that really could... See more

Rated 5 out of 5 stars

I recently used Hatfields to move house from Stiperstones to Shrewsbury. My house at Stiperstones hadn’t got the easiest of access but the men who arrived Stuart, Patrick and Rowan assessed the situ... See more

Company replied

Rated 5 out of 5 stars

Our experience from start to finish was excellent, we can't thank them enough. Hatfields were recommended to us from a friend and I'm so pleased she did. All of the team were exceptional in every way... See more

Company replied


Company details

Written by the company

Hatfield's Removals is a trusted removals and storage company based in Shropshire, providing professional house removals, business relocations, packing services, storage solutions, property clearances, and specialist furniture dismantling and reassembly. We pride ourselves on delivering a reliable, friendly, and stress-free moving experience, whether you're relocating locally, across the UK, or moving into your forever home. Our experienced team treats every customer's belongings with the utmost care, using protective covers, specialist equipment, and proven moving techniques to ensure everything arrives safely. Customer service is at the heart of everything we do. From your initial survey and quotation through to moving day, we focus on clear communication, professionalism, and attention to detail. Our reputation has been built on hard work, honesty, and going the extra mile for every customer. At Hatfield's Removals, we understand that every move is unique, and we're committed to providing a tailored service that meets your individual needs.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

31 reviews

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4.7

All reviews

(31)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

We chose Hatfields because they were local to our move.
Great service from the beginning to the end. Every thing was explained pria to the move.
The boys Stuart, Patric & Kirk arrived promptly,and worked hard covering all the furniture/ floors/ doors with protective coverings. They loaded the vans, and unloaded them with care. They worked through the storm that decided to arrive on moving day, without any complaints.
I would highly recommend Hatfields to anyone who is moving.
Thanks for a great experience.

23 October 2026
Unprompted review
Rated 5 out of 5 stars

For less stress on your moving day...

Despite being given several moving dates by the solicitors, Hatfields were able to help us with the move.

Pete and Lewis were extremely helpful and cheerful throughout, even though it rained the whole day.

Thanks guys, you made a very stressful day much easier.

20 October 2026
Unprompted review
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Reply from Hatfieldsremovals

Great to be of service to you Judith:) all the best in your lovely new home

Rated 5 out of 5 stars

From start to finish Hatfields were…

From start to finish Hatfields were fantastic. The customer service through Leanne was exceptional - so responsive and it was easy to get the information we needed. The packing service was perfect for us and the removal on the day went smoothly. No request was too big, and the whole team went to great lengths to ensure the process was issue-free. Thanks to Leanne, Patryck, Lewis, Rick, Jerome and all the packing team.

30 September 2026
Unprompted review
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Reply from Hatfieldsremovals

Thank you for the great feedback Amy:) we wish you all the best in your lovely new home

Rated 5 out of 5 stars

What a great team

What a great team! From the girls who packed up the house they were friendly and efficient really easy to be around we was packed up in no time. To the delivery lads nothing was to much trouble they really went out of their way for us and we were really happy with the service we received we would use them again no question and I’ve already recommended them to friends just a truly great honest hardworking team!
thankyou from Justine and Anthony Sahota 🙂

29 September 2026
Unprompted review
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Reply from Hatfieldsremovals

Absolute pleasure being of service to you - Thank you!!

Rated 5 out of 5 stars

Our experience from start to finish was…

Our experience from start to finish was excellent, we can't thank them enough. Hatfields were recommended to us from a friend and I'm so pleased she did. All of the team were exceptional in every way possible nothing was to much trouble and honesty, the young lady on the team found a ring I had forgotten all about, that is why I would use this company and team again without hesitation. Also the pricing was very competitive and not ridiculous like some. Thank you again to all of you. Just a little note to anyone who chooses to use this team they are fond of a choccy. Regards Sylvia and George

18 September 2026
Unprompted review
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Reply from Hatfieldsremovals

Thank you for the great review ! We wish your all the best for for the future in your lovely new home

Rated 5 out of 5 stars

Everything was seemless!

Everything was seemless! I first contacted Hatfields with a (very!) short notice request for help moving - Leanne got back to me instantly and was round to give us a quote the very next day. The quote was very competitive and ensured everything was covered. Moving day came and went without a hitch; the 2 van/4 person team were fantastic. Nothing was too much hassle. There was an unexpected dismantle needed but again, this was done effortlessly and without hesitation. The unloading was faultless with everything in the right room and left neatly. The final walk through to make sure we were happy with it all was a nice touch. All 4 of the team that helped us move were friendly and professional; and such hardworking. I wouldn't hesitate to use Hatfields again, or recommend them to others. Thanks again

25 September 2026
Unprompted review
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Reply from Hatfieldsremovals

Great being of service to you - Thank you!!

Rated 5 out of 5 stars

Can’t praise this team highly enough

Can’t praise this team highly enough, if I could give 6 stars, I would!! The Hatfields team were amazing throughout. They arrived promptly and introduced themselves before carrying out an assessment of our household. The house was decked out with protective matting and covers and they got to work, quickly and efficiently packing up items but constantly checking in with us to confirm how we wanted our possessions catered for. House was promptly emptied and they gave us the benefit of their experience in terms of what to expect while awaiting collection of keys for new property and provided continual assurance that the move would all be completed on time. On arrival at the new place, again they were super efficient, quickly unloading and getting everything in the right rooms. At the end, they took us on a full tour of the house to ensure we were happy, which we absolutely were. A highly professional team who made a very stressful day all the easier and throwing in a healthy level of fun and banter throughout. Combined with a very competitive rate, I would not hesitate to recommend them.

2 October 2026
Unprompted review
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Reply from Hatfieldsremovals

Thanks for the great review Chris ! You were fantastic customers throughout the move !

Rated 5 out of 5 stars

We had a fantastic experience with the entire Hatfields team

We had a fantastic experience with Hatfield’s Removals from start to finish. The entire process was seamless, from our initial contact through to packing, moving and unloading at our new home.

The whole team were brilliant — friendly, professional, incredibly efficient and great to communicate with throughout. Everything was handled with real care and attention to make sure nothing was damaged.

Dee ran the packing and did an absolutely top-notch job. Everything was packed incredibly efficiently and carefully, which made the whole process so much easier. Pete ran the move itself and was fantastic, keeping everything organised and running smoothly throughout the day. Communication with Leanne from the outset and throughout the process was also excellent.

The team dismantled and reassembled several items for us, including beds, an extremely large refrigerator and even a trampoline. Nothing was too much trouble — they simply got on with everything calmly and efficiently.

I also love that they’ll come back and collect and recycle all the packing boxes once we’ve finished unpacking — such a useful extra service and one less thing to worry about.

We genuinely couldn’t have asked for a better experience. From Leanne’s communication, to Dee and the packing team, Pete and the moving team, everyone was a pleasure to deal with. A fantastic team and an exceptionally well-run service. We wouldn’t hesitate to recommend Hatfield’s Removals and would absolutely use them again.

1 October 2026
Unprompted review
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Reply from Hatfieldsremovals

Thank you for the brilliant review Sara . It was great having you as our customers and being of service to you - enjoy life in your lovely new home !

Rated 5 out of 5 stars

Couldn't have asked for a better…

Couldn't have asked for a better service. Everyone I dealt with at Hatfield was a pleasure. Leanne, Pat and Rohan all excellent and made the move a breeze even with the lift not working! Would recommend in a heartbeat. Massive thanks!

24 September 2026
Unprompted review
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Reply from Hatfieldsremovals

Thank you for the feedback Chris - it was great being of service to you

Rated 5 out of 5 stars

Highly recommend Hatfields Removals!

What a company Hatfields Removals are! I would 100% recommend to anyone who is in need of a removal company. They provided exceptional service from the first point of contact right to the end. Their communication is super speedy and they are really flexible, which is exactly what is needed these days as there is often such a short time between exchange and completion. If you are considering whether getting a packing service included I would say do it! The team that came were absolute pros, and they helped me feel really comfortable at a time when I was feeling really nervous. The removal team were so kind and respectful of our belongings, and made sure all the furniture was exactly where we wanted it so we could relax and enjoy the first night in our new home after they had gone. Leanne, Pete and all of the team, thank you so so much!

11 September 2026
Unprompted review
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Reply from Hatfieldsremovals

Thanks you for your kind words . It was great having you as a customer !

Rated 5 out of 5 stars

Superb Service

Look no further as these guys are truly superb. They are extremely well organised, thoughtful and totally on it from start to finish. We moved from Shrewsbury to Stratford Upon Avon and had lots of artwork and fragile artefacts to move along with all your usual living things and the care these people took was exemplary. Peter, Stuart and Leanne (and crew) are professional to a fault with nothing being too much trouble. In a world where getting a good service isn’t easy, then I would say that they restore confidence and are worth every penny.

15 September 2026
Unprompted review
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Reply from Hatfieldsremovals

Thank you for the kind words , you were fantastic customers to work for throughout the move

Rated 5 out of 5 stars

Great professional removal company.

From the quote to the move was really well organised. We felt that Leanne had a good handle on what we needed and her quote was easily the best we got. We had a superb team of packers who worked tirelessly on the day before we moved. They were super efficient and nothing was damaged. Moving day ran really smoothly. The team of 5 were amazing. They packed the 3 lorries like Tetris experts. They offloaded us really effectively; always asking us where we wanted things and treating our belongings respectfully . We would highly recommend Hatfields Removals.

4 September 2026
Unprompted review
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Reply from Hatfieldsremovals

Thank you ! It was great being of service to you:)

Rated 5 out of 5 stars

We have recently moved House

We have recently moved , just a few days ago and used Hatfields Removals and I have nothing but praise for this company.
From getting a quote to walking around our new house with us to make sure that we were happy with everything where it was .
Very respectful of our house and belongings and very polite and courteous. Thank you guys !

11 September 2026
Unprompted review
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Reply from Hatfieldsremovals

Thank you Joy , you were a great customer to work for !

Rated 5 out of 5 stars

Excellent work

Excellent work. Lovely guys who moved everything without any issues

7 September 2026
Unprompted review
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Reply from Hatfieldsremovals

Thanks Dan

Rated 5 out of 5 stars

The best!

The entire team at Hatfield’s looked us so well and nothing was too much trouble, even with a move 3 hours away!
Would recommend to anyone looking for a trusty removal company,
Thanks guys!

19 August 2026
Unprompted review
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Reply from Hatfieldsremovals

Thanks for the great review Sasha ! It was a pleasure being of service to you

Rated 5 out of 5 stars

Well done lads …

I recently used Hatfields to move house from Stiperstones to Shrewsbury. My house at Stiperstones hadn’t got the easiest of access but the men who arrived Stuart, Patrick and Rowan assessed the situation before they brought the truck down to the house and were very professional and friendly throughout. They were very considerate and careful with all my goods and property. The quoted price was very good and much cheaper than other companies
I would not hesitate to recommend them

3 September 2026
Unprompted review
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Reply from Hatfieldsremovals

Thank you for yourbkind words , it was a pleasure being of service to you:)

Rated 5 out of 5 stars

Hatfields- simply superb!

Hatfields move us from Telford to Welshpool recently and I can honestly say that the team were superb from start to finish.
Very professional, super knowledgeable and friendly team that really couldn’t do enough to help.
I would highly recommend Hatfields to anyone and would definitely be my first call of we were to move again.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

I can’t fault Hatfieldsremovals at all…

I can’t fault Hatfieldsremovals at all I was only given a weeks notice that I was going to complete on my property move . I called three other removal companies who were all booked up. I was very stressed and I contacted Hatfields. I spoke to Leanne and she was fantastic. She told me straight away that she could accommodate my move on the day that I needed to. I got a quote on the day that I called her which I accepted right away when it came to the day that I moved Stew and his colleague which please forgive me I forgot his name were amazing. They were polite and explained what they would do. They broke down my bed in record time. disconnected my washing machine for me and loaded the rest of my belongings within an hour. They were very friendly and we had a good chat while they were doing their work. All my belongings were wrapped and taken care of and delivered safely to my new property. I couldn’t thank them enough with the Work that they did and I was very grateful. The whole move was professional quick and friendly. Thank you so much and if i move again in the future i will absolutely use you again. 😀

7 August 2026
Unprompted review
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Reply from Hatfieldsremovals

Pleasure to be of service , and thanks for the great review !!

Rated 5 out of 5 stars

Professional and Caring

We have moved quite a bit, both within the UK and internationally, and Hatfields are by far the best team we’ve worked with. Understanding, thoughtful and ever so patient, every member of the team certainly showed that nothing was too much trouble. We used the full packing service and this was a work of perfection. Professional throughout, the team were a pleasure to work with and we will most definitely use them again. Thank you to Pete, Leanne, to Stuart and to all of the crew - your approach is much appreciated.

12 August 2026
Unprompted review
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Reply from Hatfieldsremovals

Thanks so much for the review Lisa , you were a brilliant customer to work for:)

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