I ordered at 09h00, my miner was delivered at 15h30 and I had it installed and running by 16h30. I have never had any purchase go so smoothly! Even the packaging for such fragile products was great.... See more
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They are very reliable and their service give a peace of mind. Given the fact that there are so many scammed out there, they confirmed receipt of payment immediately and kept me updated from packaging... See more
I had a problem with the shipping company delivering the item to the wrong city. I informed Hasrate, and they assisted me by resolving the problem. They also said that if i receive the parcel and that... See more
I particularly liked how once placing my order, the fulfillment was really quick and the courier arrived at my front door the very next day, on both occasions I have ordered something from them rece... See more
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4.7
Excellent
187 reviews
Asks customers to review
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Replied to 100% of negative reviews
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Don't buy miners here there is no…
Don't buy miners here, there is no meaningful support given so you have to get the matter in legal hands.
Use an ethical, reputable seller with a hands-on approach. One who is willing to help in all respects.
30 April 2026
Unprompted review
Reply from hashrate.co.za
Dear Hewitt,
We strongly reject this review and the repeated public claims being made against Hashrate.co.za.
This matter is very specific: you flashed incorrect firmware for a different model onto the DG Home1. The machine had already been received, set up, connected to the pool, and shown operating at the expected hashrate before you loaded the wrong firmware. Only after that did you claim that the machine was faulty.
You admitted this in writing more than once. In your own words: “You are correct as a user error installing the incorrect firmware.” We have those records.
Hashrate.co.za did provide meaningful support. We assisted with setup, reviewed your screenshots and logs, involved Elphapex, offered overseas repair-centre facilitation, and provided a formal Repair Facilitation Agreement. What we have not done is accept liability for a customer-induced issue caused after delivery by incorrect firmware being loaded onto the machine.
Your continued multiple 1-star reviews, despite your own written admissions, are becoming misleading, unfair, and potentially defamatory. Hashrate.co.za will not sit back and accept repeated public claims that misrepresent the facts.
We remain willing to resolve the matter through any proper legal or independent dispute-resolution route. In fact, we would welcome review by an independent third-party arbitrator, as we have the full record, correspondence, screenshots, admissions, and supporting evidence.
We remain willing to assist fairly, but we will not accept responsibility for a fault caused by the customer’s own action. Should the misleading and defamatory conduct continue, we reserve all rights to take appropriate legal action.
Sincerely,
Hashrate Customer Support Team
Great example of how online shopping can be 👍🏻😎
I ordered at 09h00, my miner was delivered at 15h30 and I had it installed and running by 16h30. I have never had any purchase go so smoothly! Even the packaging for such fragile products was great. I was informed at every step by the delivery company as well as HashRate. Well done to the people at HashRate for understanding what a difference it makes to get it right first time. I can highly recommend them!!!
22 May 2026
They are very reliable and their…
They are very reliable and their service give a peace of mind. Given the fact that there are so many scammed out there, they confirmed receipt of payment immediately and kept me updated from packaging the device, collection from their shop and all the steps throughout shipment process. I was able to keep track of the process until the device was at my doorstep. I'm extremely happy. I'm sure I'll be engag8ng their services again, I'll be buying another device from them again very soon.
31 March 2026
Shipped to wrong address.
I had a problem with the shipping company delivering the item to the wrong city. I informed Hasrate, and they assisted me by resolving the problem. They also said that if i receive the parcel and that it is damaged, they are willing to replace it.
9 April 2026
Fantastic range
Fantastic range, and fully trustworthy. Support via Whatsapp is quick.
Simply the best.
Had 3 repeat orders already, all handled promotly.
30 March 2026
Always assisting us very quickly and…
Always assisting us very quickly and order is always 100 % correct. Thank you so so so much
19 March 2026
Very helpful and friendly thank you
17 March 2026
Happy with the product and the service…
Happy with the product and the service received
5 February 2026
Thermal issues with a GPU
I had thermal issues with a GPU and with the advice shared and products purchased from your shop. I was able to bring my gpu down with roughly 25 degrees on both the GPU and Hotspots...
Thanks
28 January 2026
Great service
Great service, shipped same day, arrived well packed, no chance of damage. All round great experience, already planning my next order.
29 January 2026
GPU Thermal Pads
One of the few South African stores carrying genuine high-performance thermal pads with a sensible price tag. For the record I bought the Thermalright Odyssey pads specifically for a gpu with high VRAM temps under heavy work load. On the service and delivery side I have no complaints. Clicked a few buttons, got it 2 days later and the gpu is happy.
29 December 2025
Your constancy and speed of delivery
19 January 2026
Great service prompt delivery
Order was processed quickly and sent out to courier. Packaged nicely coudnt ask for better service.
8 January 2026
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