Paul and Jamie were so professional and a great help when delivering my mattress and bed frame. It was an awkward space to get the mattress and bed frame into the room upstairs and they were fantastic... See more
Location
Switch locationUnits 5-7 Waterford Retail Park, Butlerstown North, Waterford, X91 KV26 Waterford, Waterford, IE
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See what reviewers are saying
Paul and Jamie were very efficient, friendly, and helpful when installing our new dishwasher. We would recommend them to anyone. -Charles and Silke
Company replied
Just had Paul and Jamie on site to remove the old appliance and install the new one. They are so professional, obliging, neat and very clean workers. I couldn't thank them enough for being so... See more
Company replied
Ordered an outdoor 8 chair seating cube, however the quality is not the best as some seams on the cushions are torn. For something that you spend 700 euro I'd expect better quality. Also boxes were... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Cell Phone Store
- Computer and Accessories Store
- Home Goods Store
- Washer and Dryer Store
About Harvey Norman Ireland - Waterford
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Units 5-7 Waterford Retail Park, Butlerstown North, Waterford, X91 KV26, Waterford, Waterford, Ireland
- 051 319900
4.6
Excellent
878 reviews
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Outstanding customer service in…
Outstanding customer service in Waterford store, they couldn't do enough to help when we had a damaged delivery ,highly recommended
28 February 2026
Reply from Harvey Norman Ireland - Waterford
Hi Deborah,
We're happy to hear about the outstanding service you received in our Waterford store. We appreciate your recommendation and are glad we could assist with your damaged delivery.
Many thanks,
Katie.
Reply from Harvey Norman Ireland - Waterford
Hi there,
We're happy to hear that our communication was quick and clear for you. Thank you for your positive feedback!
Kind Regards,
James
Integrated dishwasher
From the purchase to installation of my integrated dishwasher was first class. Sales assistant very helpful and Paul was fantastic when installing the dishwasher
21 April 2026
Unprompted review
Reply from Harvey Norman Ireland - Waterford
Hi Mary,
We appreciate you sharing your feedback. We're happy to hear that you had a first-class experience from purchase to installation and that our sales assistant and installer were very helpful.
Kind Regards,
James
Really easy
Really easy. Texted to say what time they would arrive. Arrived on time. Really friendly.
21 April 2026
Unprompted review
Reply from Harvey Norman Ireland - Waterford
Hi there,
We're so glad to hear that our team made things easy for you with timely updates and a friendly approach. Thank you for your positive feedback!
Kind Regards,
James
Aisling in the photo shop in Waterford…
Aisling in the photo shop in Waterford was amazing ! Polite, knowledgeable, efficient and patient. 10/10!
21 April 2026
Unprompted review
Reply from Harvey Norman Ireland - Waterford
Hi Valerie,
We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your kind words about the service you received; it means a lot to us.
Kind Regards,
James
Amazing service from Vino
Went to buy an iPhone 17 pro max in Harvey Norman Waterford and not being technically minded I was very lucky to meet the most helpful, patient, nicest guy, and I would say a genius when it comes to technology. He went above and beyond to help me out. His name was Vino and there’s no problem he can’t solve.
20 April 2026
Unprompted review
Reply from Harvey Norman Ireland - Waterford
Hi Catherine,
We're happy to hear about the positive experience you had at our store. We appreciate you highlighting how helpful and patient our team member was with your iPhone purchase. Thank you for your feedback!
Many thanks,
Katie.
Bought two kids watches
Bought two kids watches. Charger was broken on one when it arrived. The box had clearly been opened previously as seals had been torn. Rang the store and staff were very good and reimbursed the price of one watch. The charger for the second watch broke within one hour of use. Awful product. Spent €58, and €25 refunded. Not the fault of staff it was the product that was awful.
13 April 2026
Reply from Harvey Norman Ireland - Waterford
Hi Donal,
Thank you so much for taking the time to leave this review. We are extremely sorry to hear this, can you please e-mail the details of this customer@support.harveynorman.ie and we can have this looked into?
Many thanks,
Katie.
Amazing experience
The experience with the guys was amazing, we had a good time laughing all through the process of assembling my furniture. They are well experienced and very courteous. Only they declined nicely when I offered a cup of tea... 😆
18 April 2026
Unprompted review
Reply from Harvey Norman Ireland - Waterford
Hi Funmilayo,
We're glad you enjoyed your experience and had a good time with our team! We appreciate your kind words regarding their experience and courtesy. Thank you for your review!
Many thanks,
Katie.
Couldn't have been friendlier or more…
Couldn't have been friendlier or more helpful! Suggested leaving on the plastic to save from dust of continuing renovation works, which was such a good idea. Arrived when they said they would and where quick and efficient
18 April 2026
Unprompted review
Reply from Harvey Norman Ireland - Waterford
Hi Fiona,
We're happy to hear that our team was friendly and helpful! We appreciate you mentioning the suggestion to leave the plastic on during renovations. We're glad our prompt and efficient service met your needs, and we thank you for your positive feedback.
Many thanks,
Katie.
Reply from Harvey Norman Ireland - Waterford
Hi Andrius,
Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!
Many thanks,
Katie.
Excellent service from the moment I…
Excellent service from the moment I arrived at the store until I received my purchase.
11 April 2026
Reply from Harvey Norman Ireland - Waterford
Hi Nelson,
We're happy to hear that you had such a positive experience with our service! Thank you for taking the time to share your feedback with us.
Kind Regards,
James
Very speedy delivery
Very speedy delivery! And amazing delivery /installation guys! They were efficient and so nice and pleasant!
Well done Harvey Norman!
10 April 2026
Reply from Harvey Norman Ireland - Waterford
Hi Anne,
We appreciate you sharing your experience. We're happy to hear that you received a very speedy delivery and that the delivery/installation team were efficient, nice, and pleasant.
Kind Regards,
James
Two great guys delivered my dresser
Two great guys delivered my dresser . There were two little shelf holders missing .they took photos . I said I will get some myself but wouldn't hear of it .Within half an hour I got a call to say they got some and came back to fit them . Great service .couldn't fault it
17 April 2026
Unprompted review
Reply from Harvey Norman Ireland - Waterford
Hi Frances,
We're happy to hear that the delivery went smoothly and that our team was able to resolve the missing shelf holders so quickly. We appreciate you taking the time to share your positive experience!
Kind Regards,
James
Delighted with delivery
The delivery from Harvey Norman was on time in the 30 minutes window given by phone.
The delivery people were very polite and helpful and knew what they were doing.
17 April 2026
Unprompted review
Reply from Harvey Norman Ireland - Waterford
Hi Colm,
We appreciate you sharing your delivery experience! We're happy to hear that our delivery was on time and that our team members were polite, helpful, and efficient.
Kind Regards,
James
Kind staff.
Kind, Helpful, informative staff. Sales with a personal touch.
16 April 2026
Unprompted review
Reply from Harvey Norman Ireland - Waterford
Hi Ned,
We appreciate you sharing your feedback. We are so happy to learn that our staff were kind, helpful and informative and gave sales a personal touch!
Many thanks,
Katie.
Very customer service Shamika was very…
Very customer service Shamika was very lovely and helpful
16 April 2026
Unprompted review
Reply from Harvey Norman Ireland - Waterford
Hi Ivan,
We appreciate your feedback and are so happy to learn that our customer service was lovely and helpful to you!
Many thanks,
Katie.
This was my first time buying something…
This was my first time buying something online through Humm. I wasn’t familiar with the entire ordering process, but it took about two days. After receiving a message from the store saying the laptop was ready for pickup, I was thrilled to make my son happy. It was a birthday present for him! Thank you so much!
10 April 2026
Reply from Harvey Norman Ireland - Waterford
Hi David,
We're happy to hear that the online purchase and pickup process went smoothly! It's wonderful that we could contribute to your son's birthday surprise. Thank you for sharing your positive experience with us.
Many thanks,
Katie.
Customer service
This is a specific review re the waterford Store and customer care. I did a recon in the waterford store 3 weeks ago getting measurements etc and trying to make a final decision on what i needed for my kitchen . At this time i had dealings with Mark a sales expert . Who helped and answered any questions i had. I returned yesterday with the confidence to order what i wanted and again had the pleasure of being helped by Mark. His knowledge, explanation and eagerness to accommodate my kitchen requirements was second to none. 10 stars .
15 April 2026
Unprompted review
Reply from Harvey Norman Ireland - Waterford
Hi Fiona,
We're happy to hear that you had a positive experience in our store. It's great to know that our team member was helpful and accommodating during both of your visits. We appreciate you taking the time to share your feedback.
Many thanks,
Katie.
The guys were very friendly and chatty
The guys were very friendly and chatty. They were very clean and got the hob wired up and working. The only reason for the 3 stars is that I went into the shop with the dimensions of my existing hob, queried if this one would fit, was told they have a standard base it'll be fine and if not , the guys will sort it on the day. It wasnt sorted on the day. The hob was left on top of my counter because I was told I had to get a jigsaw and cut 10mm away to allow it to gently slot in... what was installation cost covering, if not to install it ??
11 April 2026
Unprompted review
Reply from Harvey Norman Ireland - Waterford
Hi Zandra,
Thank you so much for taking the time to leave this review. We are very sorry to hear this. If you can e-mail the details of this to customer@support.harveynorman.ie, we ca have this looked into with the relevant team.
Many thanks,
Katie.
EXELENT & FAST SERVICE
5 April 2026
Reply from Harvey Norman Ireland - Waterford
Hi Napoleon,
Thank you for your review. We're happy to hear that the service was excellent and you received your order quickly!
Kind Regards,
James
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