Harvey Norman Ireland - Naas Reviews 

766
TrustScore 4.5 out of 5

4.5

Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5 Kildare, Kildare, IE


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See what reviewers are saying

Rated 5 out of 5 stars

Fantastic with Leanne - knew her product really well and was so pleasant. We had already visited another branch of your store and had a bad experiences in that your staff member was unsure of the prod... See more

Rated 5 out of 5 stars

I got fantastic customer service from Bhishmd this evening and I was able to communicate easily with this gentleman. He was very helpful and easy to understand. So I don’t usually give my opinio... See more

Company replied

Rated 5 out of 5 stars

In the past we've had issues with the delivery team BUT on this occasion we had bought a Sage Barista Touch almost 6 months ago. My wife went to make a coffee and got a shock from the machine. As per... See more

Company replied

Rated 1 out of 5 stars

The delivery was two hours late. We could not contact the driver and had to make a number of calls to customer service to find out if the applicance was going to be delivered or not that day. It would... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Naas

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5, Kildare, Kildare, Ireland

  • 045 907700

4.5

Excellent

TrustScore 4.5 out of 5

766 reviews

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4.5

All reviews

(766)

8,548 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Had an issue with initial delivery.. Was quickly resolved without any issues

5 February 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Colm,

We appreciate you bringing the delivery issue to our attention. We are happy to hear that everything was quickly resolved for you. Thank you!

Kind Regards,
James

Rated 5 out of 5 stars

Mattress delivery

The two guys were very fast and pleasant to deal with

4 February 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Terry,

We appreciate you sharing your positive experience! We are so glad the team was fast and pleasant to work with for you.

Kind Regards,
James

Rated 3 out of 5 stars

Delivery 1 good guy 1 bad guy

There were 2 guys that delivered our furniture one was so lovely. Tall guy really nice. The other chap not sure of his name but had ginger hair. He was so rude. He was annoyed with Harvey Norman in Naas as they charged us for removal of five seater when in fact he said it’s a 6 seater again not our fault. I’m sure if he contacted HN they would have sorted it but he was so rude and cursing constantly. I understand he probably having a bad day and annoyed with HN in Naas but wasn’t our fault and he was so unprofessional. The other chap was amazing. He was lovely and apologised for his colleagues rude behaviour. The girl in HN that dealt with us Diane was amazing and would highly recommend her. She went over and above for us.

5 February 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Nicola,

We appreciate you sharing your delivery experience. We're sorry one of our team members was unprofessional during the delivery. We're glad the other delivery team member acted kindly and that you were pleased with the service you received from our team member in-store. We'll address your concerns internally with the relevant teams

Kind Regards,
James

Rated 5 out of 5 stars

Good price and very good costumers…

Good price and very good costumers service

14 January 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Patrycja,

We appreciate you taking the time to share your feedback. We are so glad that you found our prices and service to be of a high standard.

Kind Regards,
Kevin

Rated 5 out of 5 stars

A lovely young girl served me and was…

A lovely young girl served me and was very helpful

25 January 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Imelda,

We appreciate you sharing your experience. We're so glad to hear that you received helpful service from our staff.

Kind Regards,
Kevin

Rated 5 out of 5 stars

The delivery guy kept to time and was…

The delivery guy kept to time and was also quick with the installation. He was courteous too.

27 January 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Eric,

We appreciate you sharing your feedback. We're so happy to hear that our delivery team was on time, quick with the installation, and courteous!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Easy and straight fowerd updated…

Easy and straight fowerd updated regularly on delivery

20 January 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Franco,

We're happy to hear that you found our delivery updates easy to follow. We appreciate your positive feedback and are grateful for your time.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Excellent service

Excellent service - quick delivery. Although my expensive purchase did end up on the next door neighbours porch but that’s down to Dpd

19 January 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Fiona,

We're happy to hear that you received excellent service and quick delivery! We appreciate your positive feedback and are sorry to hear about the delivery issue.

Kind Regards,
James

Rated 5 out of 5 stars

Delivery Lads were very excellent

Delivery Lads were very good, in formative and friendly.

23 January 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Shane,

We appreciate you sharing your feedback and are so happy to hear the delivery team was informative and friendly!

Kind Regards,
James

Rated 5 out of 5 stars

On time as promised

On time as promised - solid service

22 January 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Paul,

We are happy to hear that our service met your expectations with its punctuality and reliability. Thank you for your positive feedback!

Kind Regards,
James

Rated 5 out of 5 stars

Fast

Fast , great service

20 January 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Sergiu,

We're happy to hear that you had a positive experience and received fast and great service. We appreciate your feedback!

Kind Regards,
James

Rated 5 out of 5 stars

Reasonable pricing & Fast Delivery

The product (printer) was reasonably priced compared to other retailers and delivered in 2 working days.

17 January 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Vishnu,

We're happy to hear that you found our printer to be reasonably priced and that you received it quickly. We appreciate you taking the time to share your positive experience!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Fast delivery

Fast delivery
Thanks for the reply Kevin.
My new dining table looking great🎉

17 January 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Monica,

Thank you for taking the time to leave this review we are delighted to hear of your experience with our service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Ease of shopping online and easily…

Ease of shopping online and easily locate item you’re looking for. Fast efficient delivery

16 January 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Mary,

We're happy to hear that you had an easy online shopping experience and found what you were looking for! We appreciate your feedback regarding our fast delivery.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Good service & quick delivery

Good service & quick delivery

14 January 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Noel,

We appreciate you taking the time to leave us this great review! We are so glad you received good service and quick delivery.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Always a pleasure

Always a pleasure. Efficient - most items in stock.

12 January 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Brian,

We're glad you find your visits pleasant and efficient, with most items in stock. Thank you for your positive feedback; we appreciate it.

Kind Regards,
James

Rated 1 out of 5 stars

No contact from store/company to let me…

No contact from store/company to let me know my online click and collect purchase was on back order. Only found out when I went in-store 3 days later! Francis was great, he explained about item on back order and followed up with an email a week later to let me know it was in store.

14 January 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Elaine,

We appreciate your feedback and apologize for the lack of communication regarding your order. We're sorry for the inconvenience this caused and appreciate you bringing this to our attention. We'll review our processes to prevent this from happening again.

Kind Regards,
Kevin

Rated 5 out of 5 stars

the person incharge of the pick and…

the person incharge of the pick and collect area is very nice and polite . Total experience very satisfactory

9 January 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Maribeth,

We appreciate you taking the time to share your feedback. We're happy to hear that you found the pick and collect service satisfactory and the staff member helpful.

Kind Regards,
Kevin

Rated 5 out of 5 stars

fab product

11 January 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Linda,

Thank you for taking the time to leave this review we are delighted to hear of your experience with your product.

Kind Regards,
Kevin

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