Harvey Norman is an OK shop. It's good in Ireland, only because competition of this size and scale is non-existent. Variety and selection of goods as well as prices are good comparing to other Irish... See more
Company replied
Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27 Limerick, Limerick, IE
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Harvey Norman is an OK shop. It's good in Ireland, only because competition of this size and scale is non-existent. Variety and selection of goods as well as prices are good comparing to other Irish... See more
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I purchased on line I was not informed in the process that the item was out of stock I then had to wait for 4 days which if I had know I would not have gone ahead with the purchase. But I must comme... See more
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Harvey Norman has the best customer service ever! Quick replies, updates, polite dealing with issues if any, deliveries are always on time. A super king bed was delivered yesterday and it was quite a... See more
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The whole process was simple, the website has great description of all features on the Nintendo switch 2 . The ordering process was very straight forward, and I recieved the console in less that 2... See more
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Written by the company

Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27, Limerick, Limerick, Ireland
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My order of an oven was not delivered last Friday. No body rang me to say it would not be delivered. I took a day off work to stay at home.
A week has passed and I had to ring HM to see where my order was. Still waiting for a return call.
Customer servie is a joke. I am sorry i purchased form them.

Reply from Harvey Norman Ireland - Limerick
I came in for the 2nd time to exchange my OpenFit Pro2+ earphones. They had not been working correctly, and the service from Zaid was exemplary.
He checked the earphones with me, seeing if he could help, and once he found they were defective, offered me €180 back. I am usually impressed by the staff and policies at Harvey Norman, so I decided to use the credit towards a set of Sony XM6 earbuds. And they are marvelous!
Thank you, Zaid, for your excellent expertise and customer service. Your welcome manner and trust in your customers is why I am comfortable always shopping with Harvey Norman!

Reply from Harvey Norman Ireland - Limerick
Quick delivery and connection of the oven. Removed old oven an all packaging. Great service.

Reply from Harvey Norman Ireland - Limerick
Great experience going into store in Limerick. Staff were so kind and helpful. Treated us as if we were royalty. My purchase is beautiful a riser recliner chair. It's of great quality and so comfortable. It was delivered to my home on Wednesday last and the two guys were courteous and kind they assembled the chair for us and took away all the wrapping etc. Harvey Norman's shopping is definitely a 5 star experience.

Reply from Harvey Norman Ireland - Limerick

Reply from Harvey Norman Ireland - Limerick
I received delivery of a double bed today from Harvey Norman but the bed was not assembled.
The driver informed me that I only had standard delivery and assembly was extra. He couldn't assemble for me even though I was willing to pay him, as he didn't have time yo do it.
I was never advised of this by the sales staff and would have chosen to have my furniture assembled if I had been given the option.
Now I have been left with a bed that can't currently be used as it comes in various pieces and that I can't assemble as I have back issues.
Very dissatisfied customer and very poor customer service 😢 😡

Reply from Harvey Norman Ireland - Limerick
Very good price and great service. Very quick collection.

Reply from Harvey Norman Ireland - Limerick
I am a complete technical Luddite making me a challenging customer. I went to gather information about a sim operated miden to provide WiFi in my home. Muhammed, who assisted me, was able to explain everything about it, recommended a service provider, sort out the contract and get me on the road in Warp Speed!
I installed it myself following his clear instructions and I'M ON LINE! ☆☆☆☆☆

Reply from Harvey Norman Ireland - Limerick
Great communication with delivery team and fast tidy installation

Reply from Harvey Norman Ireland - Limerick
Clear communication. Punctual, courteous and helpful. Excellent delivery service.

Reply from Harvey Norman Ireland - Limerick

Reply from Harvey Norman Ireland - Limerick
Only lost a star because of issues experienced navigating your payment section, was possibly due to my lacks of computer skills but I did find it cumbersome compared to other sites other than that everything was excellent, very pleased with my purchase

Reply from Harvey Norman Ireland - Limerick
Prompt delivery and easy, efficient installation of our Neff Smart Oven.

Reply from Harvey Norman Ireland - Limerick
Wonderful service that was quick, efficient, and had amazing staff who were polite, approachable with excellent rapport, and considerate.

Reply from Harvey Norman Ireland - Limerick

Reply from Harvey Norman Ireland - Limerick
Very quick and easy collection.
Friendly staff.
Phone is very good no issues with it. Good price.

Reply from Harvey Norman Ireland - Limerick
...treated by the team. The refund process was quick, professional, and completely hassle-free. It's great to see such high standards of customer service. I highly recommend Harvey Norman for their reliability!

Reply from Harvey Norman Ireland - Limerick
First class service. Always do as they say. Paddy and Dean were very pleasant and helpful. Could not ask for more.

Reply from Harvey Norman Ireland - Limerick
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