Delivery notified for Saturday between 8.00 and 18.00, received a phone call from Dublin after 2.00 pm on Saturday to say due to delivery crew not turning up for work delivery was being moved to foll... See more
Company replied
Location
Switch locationUnits 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27 Limerick, Limerick, IE
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See what reviewers are saying
Harvey Norman has the best customer service ever! Quick replies, updates, polite dealing with issues if any, deliveries are always on time. A super king bed was delivered yesterday and it was quite a... See more
Company replied
I got my item on the day it was promised & it was delivered very early. The delivery men were excellent & very obliging.
We had a wonderful experience at Harvey Norman Limerick. From purchasing our items to the delivery of our TV, everything went smoothly and exceeded our expectations. A heartfelt thank you to Cili... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Cell Phone Store
- Computer and Accessories Store
- Home Goods Store
- Washer and Dryer Store
About Harvey Norman Ireland - Limerick
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27, Limerick, Limerick, Ireland
- 061 422800
4.3
Excellent
992 reviews
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My order delivered.
I got my item on the day it was promised & it was delivered very early. The delivery men were excellent & very obliging.
24 July 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great product & Service
Great product, followed by great delivery service.
24 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Limerick
Hi Pat,
We're so pleased to hear you enjoyed both our product and our delivery service. Thank you for your wonderful feedback!
Kind Regards,
Victoria
Very helpful staff member
Very helpful staff member. Their name was Shoaib and they had very good knowledge
24 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Limerick
Hi Con,
We are so pleased to hear that our team member was very helpful and knowledgeable. We appreciate you sharing your positive experience with us!
Many thanks,
Katie.
Their delivery service is very bad
Their delivery service is very bad. On delivery day I got the message the item wasn't in stock which was scheduled a month ago.
14 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Limerick
Hi nandita,
We are sorry to hear about the issue with your delivery. We understand your frustration when an item scheduled a month ago is out of stock. We are looking into this.If we can assist you further, please contact our customer support team. customer@support.haveynorman.ie
Kind Regards,
Victoria
Not a bad word to say about the…
Not a bad word to say about the delivery service. I got plenty on notice for the time of delivery. The two lads were bang on. Even offered to move my old fridge out to my garage.
22 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Limerick
Hi Tony,
We're so pleased to hear you had such a positive delivery experience. It's wonderful to know our team provided excellent service and even helped with your old fridge. Thank you for sharing your feedback!
Kind Regards,
Victoria
Reply from Harvey Norman Ireland - Limerick
Hi there,
We're so happy to hear about your excellent delivery and that our team left your kitchen spotless! Thank you for your kind words.
Many thanks,
Katie.
Delivery
Delivery notified for Saturday between 8.00 and 18.00, received a phone call from Dublin after 2.00 pm on Saturday to say due to delivery crew not turning up for work delivery was being moved to following Monday.
I had spoken with Limerick branch staff member who said they had the mattress in Limerick store and I understood that delivery was being made by Limerick crew and I was up at 7.45 am on Saturday morning to move old mattress downstairs in order to expedite the delivery crew's time.
18 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Limerick
Hi Mark,
We appreciate you sharing your experience regarding the mattress delivery. We understand how frustrating it must have been to prepare for a Saturday delivery only to have it rescheduled due to unforeseen circumstances. We are reviewing our delivery communication process to prevent such inconveniences in the future.
Many thanks,
Katie.
Great service great staff
16 July 2026
Reply from Harvey Norman Ireland - Limerick
Hi Jerralyn,
Thank you for taking the time to share your positive feedback. We are so pleased to hear that you experienced great service from our staff.
Many thanks,
Katie.
The delivery guys were efficient and…
The delivery guys were efficient and helpful they took all of the packaging.
I would use the service in the future.
Brenda
18 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Limerick
Hi Brenda,
We're delighted to hear that our delivery team was efficient and helpful, and that they took care of the packaging for you. Thank you for your kind words and for considering using our service again!
Many thanks,
Katie.
The delivery lads were great
The delivery lads were great, arrived early and took away the old mattress.
18 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Limerick
Hi Eddie,
We're delighted to hear that our delivery team provided such excellent service, arriving early and efficiently removing your old mattress. We truly appreciate your positive feedback!
Many thanks,
Katie.
the product is good and satisfactory
the product is good and satisfactory
18 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Limerick
Hi Sumana,
We are so happy to hear that you found our product to be good and satisfactory! Thank you for taking the time to share your positive feedback.
Many thanks,
Katie.
Delivery guys were helpful and…
Delivery guys were helpful and efficient.
16 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Limerick
Hi Kathleen,
We appreciate your positive feedback. We are so happy to hear that our delivery team was helpful and efficient during your experience!
Many thanks,
Katie.
Great service
Great service, called ahead to let me know when they will be delivering my purchase. Very friendly, asked where I’d like the items put.
Brilliant job guys.
16 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Limerick
Hi Samantha,
We're so pleased to hear about your great experience with our service. We're especially glad that our team called ahead and were friendly, ensuring your items were placed exactly where you wanted them.
Many thanks,
Katie.
We had a wonderful experience at Harvey…
We had a wonderful experience at Harvey Norman Limerick. From purchasing our items to the delivery of our TV, everything went smoothly and exceeded our expectations.
A heartfelt thank you to Cilian, Zaid, and Delish for their exceptional customer service. They were friendly, professional, and genuinely helpful throughout the entire process. They took the time to answer our questions and made sure everything was taken care of, making the whole experience stress-free.
Thank you for going above and beyond. We truly appreciate your excellent service and would highly recommend Harvey Norman Limerick to others.
13 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Limerick
Hi Uzziel,
We are so pleased to hear about your wonderful experience with us from purchasing your items to the delivery of your TV. It's fantastic to know that everything went smoothly and exceeded your expectations. We appreciate you highlighting the exceptional customer service you received, and we're delighted that our team was friendly, professional, and genuinely helpful throughout the entire process. Thank you for your kind recommendation.
Kind Regards,
Victoria
Don't buy any electric bed from…
Don't buy any electric bed from there,you will be in trouble.we really fed up,I am speechless,no words.how much we suffered with the electric bed which we bought,it never works.
We informed the shop, repairer came,not resolved.
Now they want me to pay extra to get another same kind of bed,
I don't know how will I solve,the bed was very heavy,we hold it for many time to help repairer,tired now.
16 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Limerick
Hi Josmy,
We are truly sorry to hear about the significant difficulties you've experienced with your electric bed and the ongoing issues with repairs. We understand how frustrating and exhausting this situation must be, and we sincerely apologize for the distress it has caused. We appreciate you bringing this to our attention.If we can assist you further, please contact our customer support team. customer@support.haveynorman.ie
Kind Regards,
Victoria
Im regular customer in Harvey Norman…
Im regular customer in Harvey Norman ,all home equipment is high quality no issues ,staff is always very nice and helpful ,honestly I love this shop and highly recommend.
7 July 2026
Reply from Harvey Norman Ireland - Limerick
Hi Monika,
We appreciate your wonderful feedback. We are so happy to hear that all your home equipment is high quality and that our staff are always very nice and helpful. We are delighted you love our shop and highly recommend it!
Many thanks,
Katie.
POOR SERVICE
I had ordered a different bed and was originally informed that it was on back order, then i get a call to say it’s actually out of stock. SO WHY SELL IN THE FIRST ONE ON THE WEBSITE?!? then they deliver the bed and the mattress is no where to be seen! they tell the person who signed for the delivery that it was out of stock and then i find out it was never shipped from the warehouse, i have now been left for over a week with no bed because of their poor coordination and service. i also am still waiting for parts of my delivery that could’ve been sent by dpd. i am extremely disappointed and will most likely never shop for furniture again with Harvey Norman.
8 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Limerick
Hi Julen,
Thank you so much for taking the time to leave this review. We are extremely sorry to hear this. If you can e-mail the details of this to customer@support.harveynorman.ie, our teams can have this looked into.
Many thanks,
Katie.
Reply from Harvey Norman Ireland - Limerick
Hi there,
We appreciate your feedback. We are so glad to learn that you found our service efficient and friendly!
Many thanks,
Katie.
Today’s experience in Limerick
Joe was superb, he had an impressive knowledge of tv and sound, his gentle approach was much appreciated. A pure gent.
13 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Limerick
Hi Lily,
We are so pleased to hear you had such a positive experience with our team member. We appreciate you sharing your kind words about their knowledge and approach.
Many thanks,
Katie.
The guys arrived when they said they…
The guys arrived when they said they would! Very nice Guys. Saw gate closed. Phoned me. Guessed there was a dog. Didn’t want to let him out.
John in shop was great also. Very helpful
8 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Limerick
Hi there,
We are so glad to hear our team arrived promptly. We appreciate your kind words about our staff. Thank you for sharing your positive experience!
Kind Regards,
Conor
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