Harvey Norman Ireland - Carrickmines Reviews 

1,100
TrustScore 4.5 out of 5

4.5

Unit 230, The Park Carrickmines, Carrickmines, D18 FH48 Dublin, Dublin 18, IE


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Rated 5 out of 5 stars

Went into Harvey Norman this morning to get new laptop for school. As a special education teacher I need something quick but also reliable. Was also looking for something under €1k with touch screen f... See more

Company replied

Rated 5 out of 5 stars

We were browsing in the computer section & were gently asked by ANIL if we had any questions. He was quiet, knowledgeable, really helpful & not at all "pushy" ( which can be difficult to deal with... See more

Company replied

Rated 1 out of 5 stars

My sofa collapsed after just 6 months of normal use. Harvey Norman’s response? They blamed me for “plonking” on it and refused to repair, replace or refund it. A sofa collapsing after eight months i... See more

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Rated 5 out of 5 stars

Five stars for Anil! I had a fantastic experience buying my new laptop at Harvey Norman. Anil was incredibly professional, knowledgeable, and helped me find exactly what I needed without any high-pres... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Carrickmines

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Unit 230, The Park Carrickmines, Carrickmines, D18 FH48, Dublin, Dublin 18, Ireland

  • 01 2996900

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.5

All reviews

(1,100)

9,021 reviews in the last 12 months

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Rated 5 out of 5 stars

Thumbs up

Delivered as promised and the lads were very friendly. Thank you

3 June 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Anne,

We're glad to hear your delivery was as promised and our team was friendly. Thank you for your positive feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great delivery

Great delivery, had a call in the morning to let us know what time (2hr slot) we should expect them. They removed the plastic wrapping and were very nice to deal with.

3 June 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Bruno,

We're so glad to hear you had such a positive delivery experience with us! We appreciate your kind words about our team and service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Excellent

Excellent, personal in-store service by Dylan. 48 hour delivery time by 2 very nice guys with regular updates re time on day of delivery. Very impressed.

1 June 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Den,

We appreciate you sharing your feedback. We are happy to hear you were impressed with our in-store service and efficient delivery.

Kind Regards,
Kevin

Rated 1 out of 5 stars

The team in Carrickmines blamed me for…

The team in Carrickmines blamed me for the untimely delivery of my television. I have spoke to two personnel and both of them are very rude to me. The manager even told me that for the past 9 years he has never experienced a problem in delivery just with me.

I was waiting for the television to arrive today and they are not very flexible just because the phone call didn't prompt my phone even though it was literally in front of me and been waiting for it for an hour. I tried calling back the delivery time and they said they left even though I just missed the call for few minutes. I tried calling back but to no avail.

They wanted me to get the television in the warehouse myself even though I paid for the delivery cost. They demand flexibility from the customers but I have not received an actual ETA, unlike the other vendors I dealt with.

Now I am not entirely sure if I will be able to receive my television because I have been dealing with a very rude team. I need help with this one so I am not sure if Harvey Norman will be able to deliver my television.

I filed an annual leave in advance for this one and now this day was completely wasted because of this rude and unprofessional team.

They wanted me to wait for the day without an actual cofirmation of what time will the driver be actually be arriving. So regardless if you are in an important conversation/tasks whether work or personal related, they want you to hurry and literally jump off your building because their drivers don't have that flexibility even though these drivers didn't communicate their actual time of arrival.

The TV I bought is almost 1,000 Euros so given with the team I am dealing with, I don't know if I will be able to receive this television that I saved up for for weeks.

Is there any way I can get my television on a timely manner?

3 June 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Jon,

We are truly sorry to hear about the difficulties you experienced with your television delivery and the interactions with our team. We understand your frustration regarding the lack of a specific ETA and the inconvenience this caused, especially after taking annual leave. We are taking your feedback very seriously and are actively looking into this matter to ensure a timely resolution and to prevent similar situations in the future.

Kind Regards,
Kevin

Rated 3 out of 5 stars

I didn't got the free band which was…

I didn't got the free band which was mentioned on the offer with Google Fitbit air.
Now I have been notified band will come in August.

26 May 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Chetan,

We understand your frustration about the free band delay. We are working to get it to you as soon as possible.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Prompt communication

Prompt communication. Ease of service.

26 May 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi there,

We're glad you found our communication prompt and our service easy. Thank you for your positive feedback.

Kind Regards,
Conor

Rated 5 out of 5 stars

Great customer service

Friendly staff and knowledgeable

26 May 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi there,

We are so glad our team was friendly and knowledgeable. We appreciate your feedback!

Kind Regards,
Conor

Rated 5 out of 5 stars

Bill

Bill, the coffee expert was the kindest man alive. Even though he was in charge of the nespresso section, not only did he go to look for someone to attend me, but when no one came, he kindly explained all things coffee ground, beans, foams, all questions answered. I was only browsing today, but when I buy my coffee machine I will make sure to attribute it to Bill!!

30 May 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Irene,

We are so glad to hear about your wonderful experience! It's fantastic that our team member provided such excellent and knowledgeable assistance. We truly appreciate your kind words and look forward to assisting you with your coffee machine purchase.

Kind Regards,
Kevin

Rated 4 out of 5 stars

Delivery was done efficiently and they…

Delivery was done efficiently and they unpacked and set up the sofas quickly. Slight delay in advised arrival time but did not affect the delivery.

29 May 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Ian,

We appreciate your feedback on the efficient delivery and setup. We note the slight delay and will work to improve our arrival time estimates.

Kind Regards,
Kevin

Rated 5 out of 5 stars

The driver rang me early and delivered…

The driver rang me early and delivered within the time that he stated. He also set up my new table and I was very happy.

22 May 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Christine,

We're so glad to hear about your positive delivery experience and that you're happy with your new table! We appreciate your kind words.

Kind Regards,
James

Rated 5 out of 5 stars

Friendly and efficient staff member at…

Friendly and efficient staff member at collection point

19 May 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Nick,

We appreciate your feedback. We are happy that our staff were friendly and efficient!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Their mannrs The fact they phd after…

Their mannrs The fact they phd after 8am to tell me when they wud be here Offered to put back table im hall for me and did Fantastic and I told them so

21 May 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Ann,

We're so glad to hear about your positive experience with our team and their excellent manners! Thank you for sharing your kind words.

Kind Regards,
Kevin

Rated 4 out of 5 stars

Good experience with delivery

Good experience with delivery and assembly. In store experience was also good, but they promised me the delivery of my entire booking but later they said that one item is not available, even when I booked it in advance and placed an holding deposite on the inventory.

Cutting down 1 star for that.

19 May 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Sibesh,

We appreciate your feedback regarding your delivery and in-store experience. We sincerely regret the issue with the unavailable item, especially after your advance booking and deposit. We are reviewing our inventory processes to prevent this from happening again.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great price

Great price, efficient assistance upon arrival at collection. No problems.

12 May 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Patrika,

We're so glad you had a positive experience with efficient assistance. Thank you for your kind words!

Kind Regards,
Conor

Rated 5 out of 5 stars

The delivery team were excellent so…

The delivery team were excellent so good and efficient like a well oiled machine.
Great job
Thank you.
John

15 May 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi John,

We're so happy to hear our delivery team provided such excellent and efficient service. We appreciate your positive feedback!

Kind Regards,
James

Rated 5 out of 5 stars

Order and collection were easy amd…

Order and collection were easy amd quick.

7 May 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Con,

We appreciate your positive feedback. We're happy ordering and collection were easy and quick.

Kind Regards,
James

Rated 5 out of 5 stars

The collection of my products was…

The collection of my products was without stress and the service was excellent. The products is very satisfactory.

6 May 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Amaechi,

We appreciate you sharing your feedback. We're happy to hear that the collection of your products was stress-free and the service met your expectations.

Kind Regards,
James

Rated 5 out of 5 stars

Great service

Delivery was within allotted time . The delivery men were very professional and took away our old furniture. Excellent service. They were in and out in minutes. Great service.

11 May 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi John,

We're happy to hear that the delivery was on time and professional, and that our team removed your old furniture quickly. We appreciate you sharing your positive experience!

Kind Regards,
James

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