harttools.com Reviews 162

Bought a 40V trimmer/edger combination,worked excellent 1st summer went to use it again the next spring and sparks came from the motor, yeah dead, receipt lost. Today (this spring) bought a 20V trimmer, got home charged battery for 2 hours still blinking red, I give up- it's heading back to Walmart tomorrow.
TRB in Texas

Bought 20v drill....charger and battery dont work.....company hung up when I called.....disgusting

Had a defective battery, they replaced it promptly with no questions..

I just updated this from one-star to two-stars; only because my wife spent nearly 2 hours on the phone, on hold and talking with 3 different people before finally being told a replacement is being shipped. If it indeed arrives as promised, I'll give it another star.
Earlier review: I'm in the same boat as I see many others are. Their Service Support is horrible. I bought a weed trimmer and on the 2nd use, it stopped. I have my receipt, provided the model and serial numbers and was referred to a somewhat local service center. That center isn't getting anything out of them to repair or replace it. It's been 5 months since I dropped it off there! I've had numerous back & forth emails with their "support team" (different rep every time) and get nothing but, "Happy to help...will get back to you...sorry for the inconvenience" and nothing happens. I guess they want me to give up and go away. Glad I didn't waste money on one of their lawnmowers!

holds great power. i have all accessories.love the color,gets the job done. easy to handel.

I contacted customer support.i bought so many hart tools. Bought bothe aircompressors. The HPIF50. Only 3 months old. I used it 2 times. 2nd time it's making such a grinding noise like the gears are chewing up. I left customer service hear it. He knew it sounded horrible. I explained I'm on disability and need it replaced. He told me if I have my receipt I can get bran new one sent. Today is 1/14/2025. I been looking for my receipt but can't find it. So not only did I buy the aircompressor , I now don't have it fixed. I got almost all their battery tools and luv them . Now I'm 64 n a woman. Now I feel it doesn't matter if u buy the tools. You better have receipt also. Now I'm seriously thinking of not buying any more hart tools n breaks my heart. How would you feel? Now I'm outta air compressor that cost alot, I even quit buying craftsman n others. I feel now I made a mistake
My names Margaret Klingensmith 271 e Carol St, Alliance Oh 44601

Purchased this equipment for my husband to do the yardwork, bought it as a gift and have a great outcome. He is pleased with it being lightweight and indicated it works great. I really recommend this Trimmer, Weed eater & blower to anyone with a passion to do yardwork. This equipment is lightweight and works 👍 great. Can't go wrong with a purchase like this. Thank u Walmart for the sale of this Harttool Weed Eater, Trimmer & Blower. Giving this A 5⭐⭐⭐⭐⭐ rating. This is really a great purchase & recommended for all to keep their yard looking nice 👍🙂.

I liked especially the blower. It is light in weight and really does a great job.

Best small air compressor I have purchased. No need to be near any eclectic power. Battery powered and portable, great combination.

I have purchased several HART battery powered devices and I can honestly say that I am truly impressed with the craftsmanship of the tools. I have always believed that you get what you pay for. I look forward to purchasing more HART tools in the future.

I enjoy my cordless lawn mower 😄 it has been a year now and super happy that I had no breakdowns with it you just use the battery to continue your lawn service thank you so much 🙏❤️ I hope this helps me when my $100 Walmart gift card 👄☺️🙏

Warranty repair is a total joke. Expect to spend months and endless phone calls trying to get your warrantied item repaired. I have been trying over 3 months. At least 6 phone calls. Every persons says they will get the problem promptly resolved.....never happens. The tools are crap, they don't last. Save yourself hard earned money and valuable time. Buy a different brand, and NOT Ryobi...they're all the same company.

The comfort designed Tool is wellblanced and very durable I am no longer a beginner but I at the age in life where my grip and my balance are not the same I was a little early in my life so needless to say that I have dropped my share of tools and I give my little 20v drill a five star review on durability and reliability and comfort

The Hart Chainsaw is a well built and sturdy machine that can compete with Gas powered saws of it's caliber.
Powerful saw easy to handle and many cuts per charge.
Recommend it to anybody.

The batteries don’t last very long on the weed eater ,leaf blower combo . I had a worx weed eater ,leaf blower combo that would last for a month and a half before I would have to recharge it. With the harttools I can barely get done with a small lot that I use it for and have to recharge the three batteries that I have . With the worx combo I only have one battery

I bought two Hart stick vacuums and they both fell apart in the same area. Wheels fell off and roller bar plate broke on both. Bought replacement wheels they've broken already. No help from company. Said I didn't send in warranty but I know I did. Won't buy again. Won't recommend to anyone.

I purchased a Hart pole hedge trimmer and it’s great. Easy to assemble and easy to use. Never owned a Hart product but highly recommend the pole edge trimmer.

I am buying mover’s and edge cutters from harts. It’s so easy and cheap .

Price, good quality, strong angle grinder I bought, shipped in One day.

Bought a HART upright vacuum cleaner for my daughter, a year and a half later the vacuum smelled like burning and I found the bearing on the brush roller frozen and melted into the brush, no problem, I'm a dad just order a new one, BUT! wait was informed by their customer service they don't carry parts for this vacuum anymore! Period, No parts not a hepa filter sponge filter or brush roller ( a replaceable part on any vacuum I've ever purchased! Totally unacceptable!