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Rated 4 out of 5 stars

The only two things that stood between Harmoney and five stars: 1) Interest rates are a bit on the steep side; 2) Their customer service staff, while absolute gold, are located in New Zealan... See more

Company replied

Rated 4 out of 5 stars

Easy, straightforward application. Response was quick and hassle-free. Funds deposited quickly, within hours. Only negative is the high interest rate, espcially since i have a very good credit rati... See more

Rated 5 out of 5 stars

After a glitch downloading my bank statements which turned out to be the CBA not Harmoney everything went smoothly. Completing the info on the quote request = 10 mins. Waiting for the assessment o... See more

Rated 5 out of 5 stars

Smooth, seamless, hassle free, super quick and super duper easy experience from beginning till end. Thanks a lot to everyone who’s behind this brilliant customer journey creation!

Company details

  1. #17 of 19 best companies in Car Finance and Loan Company

Written by the company

Since our beginnings in 2014, Harmoney has sought to transform the way people borrow and lend money. We have created Australasia's largest personal loan marketplace, having facilitated over $2.1 billion in loans to nearly 50,000 customers on both sides of the Tasman, giving people more choices and options. Along the way, we have created over 100 jobs and created a purpose-driven culture focusing on helping people do better through technology, big data, and responsible lending.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

154 reviews

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Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

You won't be disappointed

The most efficient and simple process I have ever used. Peace of mind consolidating debts into one payment, that suits my situation.
Extremely quick.
Highly recommend!

14 March 2024
Unprompted review
Rated 4 out of 5 stars

Almost but not quite five stars

The only two things that stood between Harmoney and five stars:

1) Interest rates are a bit on the steep side;

2) Their customer service staff, while absolute gold, are located in New Zealand, and poor connection usually makes conversations more difficult than they need to be.

Other than those two points, these guys are great 😊

23 February 2024
Harmoney logo

Reply from Harmoney

Thank you for your feedback and for choosing Harmoney.

We're glad to hear that you've had a great experience with us overall. We appreciate your comments regarding our interest rates and the location of our customer service staff.

We've noted your points about the interest rates and the challenges with connectivity during conversations. We're continuously working to ensure competitive rates and improve communication channels to make interactions smoother for our valued customers like you.

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