The only two things that stood between Harmoney and five stars: 1) Interest rates are a bit on the steep side; 2) Their customer service staff, while absolute gold, are located in New Zealan... See more
Company replied
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See what reviewers are saying
Easy, straightforward application. Response was quick and hassle-free. Funds deposited quickly, within hours. Only negative is the high interest rate, espcially since i have a very good credit rati... See more
After a glitch downloading my bank statements which turned out to be the CBA not Harmoney everything went smoothly. Completing the info on the quote request = 10 mins. Waiting for the assessment o... See more
Smooth, seamless, hassle free, super quick and super duper easy experience from beginning till end. Thanks a lot to everyone who’s behind this brilliant customer journey creation!
Company details
- #17 of 19 best companies in Car Finance and Loan Company
Written by the company
Since our beginnings in 2014, Harmoney has sought to transform the way people borrow and lend money. We have created Australasia's largest personal loan marketplace, having facilitated over $2.1 billion in loans to nearly 50,000 customers on both sides of the Tasman, giving people more choices and options. Along the way, we have created over 100 jobs and created a purpose-driven culture focusing on helping people do better through technology, big data, and responsible lending.
Contact info
Governor Philip Tower, Australia Square, Level 36/1 Farrer Pl, 2000, Sydney, Australia
- 1300 042 766
- harmoney.com.au
4.6
Excellent
154 reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A very prompt service.
24 June 2024
They made the process so simple and…
They made the process so simple and easy, I would not hesitate to recommend Harmoney to my friends and family.
25 June 2024
Easy and quick
24 June 2024
Process took a little longer than what…
Process took a little longer than what expected but everyone was courteous and helpful, also easy to talk to.
26 June 2024
was so easy to do
26 June 2024
No fuss loan
No fuss loan. Easy application process highly recommended. First class service.
29 May 2024
Willingness to help
Willingness to help next anyone and everyone and u guys take chances on people
27 May 2024
Excellent professional service
Excellent professional service. Quick process. User friendly site, great staff assistance.
27 April 2024
Harmoney make the whole process simple…
Harmoney make the whole process simple and easy.
28 April 2024
Good customer service and very…
Good customer service and very supportive
with any issues
29 April 2024
The process was so fast
The process was so fast and smooth as long as you have the right documents.
25 April 2024
The whole process was so quick and easy…
The whole process was so quick and easy . Job well done
3 May 2024
Unprompted review
Easy to deal with
Harmoney has always made the process easy, quck and are great to deal with.
25 April 2024
3 weeks to be accepted
3 weeks to be accepted. Staff had no idea how to help. Submitted the same documents over and over because they are dumb. Website is terrible. I wish I never applied to be honest. Horrible experience
14 April 2024
Unprompted review
Reply from Harmoney
Hi Scott, we're sorry for the frustration you experienced. Your feedback is crucial to us. We've reached out for more details to address your concerns promptly. We apologise for any inconvenience and are committed to improving our services.
This is my third time that a have took…
This is my third time that a have took a loan with Harmony. They are great . The application process is so easy and quickly.
26 March 2024
Efficient and reliable
What made my experience great was the efficiency. This is my third loan now. I applied on the Wednesday and by the Friday afternoon I had the funds in my bank account.
26 March 2024
Excellent all round the staff we're…
Excellent all round the staff we're great to talk to and easy to understand. All paperwork was made very simple to do. I would highly recommend the company and in the near future look forward to getting other loan.
26 March 2024
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