The only two things that stood between Harmoney and five stars: 1) Interest rates are a bit on the steep side; 2) Their customer service staff, while absolute gold, are located in New Zealan... See more
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The only two things that stood between Harmoney and five stars: 1) Interest rates are a bit on the steep side; 2) Their customer service staff, while absolute gold, are located in New Zealan... See more
Company replied
Easy, straightforward application. Response was quick and hassle-free. Funds deposited quickly, within hours. Only negative is the high interest rate, espcially since i have a very good credit rati... See more
After a glitch downloading my bank statements which turned out to be the CBA not Harmoney everything went smoothly. Completing the info on the quote request = 10 mins. Waiting for the assessment o... See more
Smooth, seamless, hassle free, super quick and super duper easy experience from beginning till end. Thanks a lot to everyone who’s behind this brilliant customer journey creation!
Since our beginnings in 2014, Harmoney has sought to transform the way people borrow and lend money. We have created Australasia's largest personal loan marketplace, having facilitated over $2.1 billion in loans to nearly 50,000 customers on both sides of the Tasman, giving people more choices and options. Along the way, we have created over 100 jobs and created a purpose-driven culture focusing on helping people do better through technology, big data, and responsible lending.
Governor Philip Tower, Australia Square, Level 36/1 Farrer Pl, 2000, Sydney, Australia
Replied to 33% of negative reviews
Typically replies within 24 hours
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I like how there's just real people on the site and I haven't had any bad experiences that other apps I've used have had.
Very expensive in my opinion
i got a loan top up and applied online and it was so quick and easy i could not believe it.
from start to finish it took 15 minutes and i had the funds in my bank. Amazing
The process of applying for the loan was very easy. Being able to contact the company via phone is my preferred method and I was unable to do that which is why not 5 stars
Very good communication and safe app to used....
This was one of the smoothest loans I have ever done yes I would recommend
Outstanding service!
The team at Harmoney made the whole process stress-free. They were quick, easy to deal with, and always friendly in their communication. My loan was approved promptly once my documents were submitted, and the funds were in my bank account the very next day.
I truly appreciated the seamless experience and would gladly recommend Harmoney to anyone in need of a loan.
Do not waste your time with Harmoney. Upon gaining enough trust to put in my details and go for a quote for a 20k person loan. I recieved a quote of 14.99 percent and could only borrow 5k. This is with an annual salary of 170k. How people are borrowing money from this lender is beside me.
I could tell almost straightaway that I was dealing with people who had put a lot of thought into what they were offering. And into the virtually seamless, easy to navigate and very user-friendly loan application process. Compared to a "standard lending experience" through a "standard lender" this was a joy.
Easy to navigate & staff very helpful. Prompt on replies.
Extremely Disappointing Experience – Application Mishandled, Credit Score Affected
I had a very frustrating and disappointing experience with Harmoney. Initially, I received an email confirming that my funds were on their way, which led me to believe my loan was approved. The next day, however, I received another email stating that I needed to submit my Notice of Assessment (NOA).
I immediately informed them that I had already lodged my tax return and was just waiting for the NOA from the ATO. I clearly stated I would send it as soon as I received it — something obviously outside of my control. Despite this, Harmoney declined my application without any further clarification or patience.
They should have waited for the NOA before making a decision, especially after I had communicated my situation. As a result of their poor handling, my credit score has now been negatively impacted, and I won’t be able to apply for another loan for at least 4–5 months.
I find their service unprofessional and careless. I wouldn’t recommend Harmoney based on this experience
Fast and easy process 👌🏽 will be using them again when needed.
The entire application process took just 30 minutes, and I received the funds less than 10 minutes after submitting. The platform is very user-friendly and completely paperless. Thank you! Highly recommended.
One the best customer service that follow up for more details and documents to finalise the applixation
Fantastic service and super easy process. Couldn’t have been happier. And the fact that clear score has a triple check with Harmoney, made the process even smoother.
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