Ordered mudflaps for my car. Wrong mudflaps arrived, sooner than expected, and I notified Harfington. Not possible to return items, however, my payment was returned with an apology for getting the ord... See more
Company replied
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Review summary
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Reviews shaping this summary
Ordered stainless mesh. Didn't realise it was coming from China. Arrived in 8 days. Good quality.
Company replied
Found replacement parts for bird feeders that I couldn't elsewhere, parts arrived promptly and in good condition
Company replied
The 100mm binding posts had excess paint in the threads. The screws would not bite and I thought the thread on the posts were bad. These were fine after I realized I would not cross thread them. O... See more
Company replied
Company details
Written by the company
Harfington is a professional hardware tools and accessories online store, offer electronics components, industrial equipment, lights and security parts. Buy now!
Contact info
Room 1111, 11/F, Metroplaza, Tower 2, 223 Hing Fong Road, Kwai Fong, New Territories Hong Kong SAR (Note: this is not a returning address), Hong Kong
- +852 24838901
- info@harfington.com
- harfington.com
3.7
Average
408 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery took two weeks
Delivery took two weeks, which wasn't mentioned on the website. Parcel arrived broken.
3 September 2025
Unprompted review
Reply from Harfington
Hi Wolfgang,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email.plz check your inbox.sometime mail run into spam.please double-check mail from:info@harfington.com
sorry for this again.
Best regards,
Harfington
quickly found what I needed
quickly found what I needed. price was great. easy checkout.
31 August 2025
Reply from Harfington
Hi Rhonda,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
My order still hasn’t arrived after 2…
My order still hasn’t arrived after 2 weeks! And no tracking number was provided! It just say unfilled order
29 August 2025
Unprompted review
Reply from Harfington
Hi Customer,
I'm sorry to hear that you're not 100% satisfied with this.due to we could not find out your transaction details,can you please send the email with your transaction id here?info@harfington.com
our customer service team will takes charge of this.sorry for this inconvenience.
Best regards,
Harfington
Glad I Purchased
Relatively quick delivery considering the product came all the way from China. I did not realize that this was the case when I placed my order (my fault).
APPEAR to be quality brushes but have yet to use. Immediately shipped 1/3 of my order to a friend. Pehaps in a couple of weeks my friend and I can better express our opinion on quality, but for now, at first inspection, the product looks great. And well-treated (with an oil of some sort) to prevent rusting.
1 August 2025
Reply from Harfington
Hi Gregory,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Excellent price for product but...
Excellent price for product, it was shipped to U.S. no problem, delivery company had typo in address, took almost two weeks to contact me, still hasn't resolved the problem. Not specifically a Harfington problem, but they control the delivery company, so it reflects on them.
Edit: I do understand that you don't instruct the logistics company how to operate; what I meant by "control" was you decide who to use.
28 July 2025
Unprompted review
Reply from Harfington
Hi Chris,
I'm sorry to hear that you're not 100% satisfied with this.actually,logistics company does not reflect on us.therefore,we try our best to follow up this issue.due to we could not find out your transaction details,can you please send the email with your transaction id here?info@harfington.com
our customer service team will takes charge of this.sorry for this inconvenience.
Best regards,
Harfington
Reply from Harfington
Hi Matt,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email.plz check your inbox.sometime mail run into spam.please double-check mail from:info@harfington.com
sorry for this again.
Best regards,
Harfington
It is a little early
It is a little early. All you have done so far is say that you have the product in stock and take my money. Let's review after the product is in use, shall we?
1 August 2025
Reply from Harfington
Hi Bryan,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Order was good
The 100mm binding posts had excess paint in the threads. The screws would not bite and I thought the thread on the posts were bad. These were fine after I realized I would not cross thread them.
Otherwise the order was good, and I'll order from you again
29 June 2025
Reply from Harfington
Hi Daniel,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
It was on time and exactly what I…
It was on time and exactly what I ordered thank you very much I will definitely order from you again.
1 July 2025
Reply from Harfington
Hi Samuel,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
It was easy and quick to find what I…
It was easy and quick to find what I needed. Ordering was easy as well. Harfington accepts PayPal which is my default payment scheme. This company was easy with which to do business!
1 July 2025
Reply from Harfington
Hi Alan,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Racing tow straps
Everything was so easy to find. They had the same colors i was needing.
1 July 2025
Reply from Harfington
Hi Teresa,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Reply from Harfington
Hi George,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Reply from Harfington
Hi Abre,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Gear shift
I ordered a gear shift and did not receive it yet..they said they delivered it in my mailbox but both
26 May 2025
Unprompted review
Reply from Harfington
Hi Bernice,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team said your package is shipping to your location,not delivered yet.I think it was misunderstanding.and they contacted you again,please noticed your inbox,sometime mail run into spam.please double-check mail from:info@harfington.com
sorry for this again.
Best regards,
Harfington
Bad customer service
I ordered a piece for my car, and payed 80 usd for a delivery express and 30 usd for the piece, after 1 month and after 3 email received from the service customer i still waiting my order and they don't reply anymore, really bad review for my personal experience
29 May 2025
Unprompted review
Reply from Harfington
Hi Simone,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email.plz check your inbox.sometime mail run into spam.please double-check mail from:info@harfington.com
sorry for this again.
Best regards,
Harfington
Package shows delivered
Package shows delivered. It has not. Tracking number is not USPS. VERY FRUSTRATED. Please help. Would give fewer stars if none was available
22 May 2025
Reply from Harfington
Hi Chuck,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email,and gave the c correct tracking number to you.plz check it.sometime mail run into spam.please double-check:info@harfington.com
sorry for this again.
Best regards,
Harfington
Not in stock, slow dispatch & under supplied.
I Ordered 30 qty of an I stock item on 3/5 with express international shipping.
Turns out the Item was not in stock so had to wait for back order.
As a result the item was not dispatched until the 10/5 which arrived 13/5 somewhat defeating the purpose of the expensive postage.
Only 12 of the 30 qty were supplied. I emailed Harfington only to be called a liar by Grace.
My question however was how did you supply 30 when they came in packets of 12? Did you split a packet??
The issue hasn’t been rectified.
Scamming Chinese!
15 May 2025
Unprompted review
Reply from Harfington
Hi Muhammad,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email,sometime mail is in spam.please double-check:info@harfington.com
sorry for this again.
Best regards,
Harfington
Website shows wrong car info
The website said that m12 lug nuts would fit my car. It didn’t fit. The website was wrong; my car uses m14 lugs. They didn’t give me a hard time about getting money back, so that was nice.
1 May 2025
Reply from Harfington
Hi Mike,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email,sometime mail is in spam.please double-check:info@harfington.com
sorry for this again.
Best regards,
Harfington
took a punt on some air compressor…
took a punt on some air compressor capacitors got 2 for $23 instead of $80 where i live (Australia) took a couple of weeks or so for delivery but they came , massive savings more than happy to do business with such people and company instead of the rip off merchants in Australia great doing business Harfington
9 May 2025
Unprompted review
Reply from Harfington
Hi Druidceltic,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Reply from Harfington
Hi Tomo,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
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