Happy Linen Company Reviews 

3,481
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 147 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service, noting that orders arrive promptly and that items always match their online descriptions and promotional photographs perfectly. People also love the wonderful product quality, highlighting exceptionally soft fabrics and lovely designs that truly delight children and families. However, some reviewers were not happy with the items, mentioning that the fabric felt a bit lightweight or that the material was not quite as thick as expected. Some shoppers also noted occasional delivery carrier issues, experiencing minor fulfillment delays or finding missing items inside their delivered parcels.

What people talk about most

Product

Customers had positive experiences with product, highlighting the soft fabrics, vibrant colors, and great... See more

Quality

Users describe positive interactions with quality, highlighting that items are well made and long lasting.... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt arrival times and good... See more

Order

Reviewers mention positive feedback about order experiences, highlighting that ordering is easy and items... See more

Price

Reviewers highlight positive aspects of price, consistently mentioning that the items are very reasonably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I know this is not your fault, but I have still not received my item. I work every day so I requested my item be delivered to my work address. Royal Mail have attempted to deliver several times at 7.3... See more

Company replied

Rated 5 out of 5 stars

I ordered a sheet and feeding set for my daughter. Delivery was really quick and the quality is lovely for the price. When it arrived I had been accidentally sent 2 sheets and not the heeding se... See more

Company replied

Rated 5 out of 5 stars

This duvet for my daughter arrived in impeccable time. I washed it before I put it on her bed and it washed up very well. It's really hard to find linen that doesn't feel like cardboard even after was... See more

Company replied

Rated 5 out of 5 stars

Quick dispatch and delivery. Items are lovely quality and as pictured/described. Initially one item was missing from the order but I received an extremely quick reply to my email and it was dispatched... See more

Company replied


Company details

  1. Bedding Store
  2. Baby Store
  3. Bedroom Furniture Store

Written by the company

Affordable bedding and accessories for a more comfortable home. Exclusive designs, free shipping and money-back guarantee.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(3,481)

141 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Items exactly as described and received…

Items exactly as described and received quickly

5 December 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Gail, thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase and the service you received!

All the best,
Feli and the team

Rated 5 out of 5 stars

Super quick delivery

Super quick delivery, all as described easy to deal with many thanks will use again.

1 December 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Tracey, thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase and the service you received!

All the best,
Feli and the team

Rated 5 out of 5 stars

Good delivery time

Good delivery time

1 December 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Mark, thank you so much for taking the time to leave a review - we're so glad you're happy with the service you received!

All the best,
Feli and the team

Rated 5 out of 5 stars

Really happy with my purchase.

Really happy with my purchase.

1 December 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Teresa, thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase! We look forward to seeing you again in the future!

All the best,
Feli and the team

Rated 5 out of 5 stars

This duvet for my daughter arrived in…

This duvet for my daughter arrived in impeccable time. I washed it before I put it on her bed and it washed up very well. It's really hard to find linen that doesn't feel like cardboard even after washing multiple times. Thank you for such lovely material and a fun design for my 5 year old. I do now have to buy another one as her sister was very upset she didn't get the same as her little sister.

11 December 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Lindsey,

Thanks so much for this lovely review! We’re absolutely delighted to hear how much your daughter loves the bedding. We truly appreciate your kind words and hope you’ll shop with us again. Have a wonderful day!

Best wishes,
Feli

Rated 5 out of 5 stars
Happy Linen Company logo

Reply from Happy Linen Company

Hi Donna, thank you so much for taking the time to leave a review - we're so glad you're happy with the service you received!

Best wishes,
Feli

Rated 5 out of 5 stars

Fab as usual!

1 December 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Heather, thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase! We look forward to seeing you again in the future!

Best wishes,
Feli

Rated 5 out of 5 stars

Excellent

Good arrived quickly and are of a high quality. My grandson loves the construction vehicles.

30 November 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Dawn,

Thanks so much for this lovely review! We’re absolutely delighted to hear that your grandson loves our product. We truly appreciate your kind words and hope you’ll shop with us again!

Best wishes,
Feli

Rated 5 out of 5 stars

I love the Happy Linen Company fleece …

I love the Happy Linen Company fleece blankets, well worth the price. I keep buying, even get them for the dogs.

29 November 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Zoe, thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase! We look forward to seeing you again in the future!

Best wishes,
Feli

Rated 5 out of 5 stars

Really thick lush sherpa fleece throws

Really thick lush sherpa fleece throws. Waiting for delivery was not long at all.

29 November 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Helen, thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase and the service you received!

All the best,
Feli and the team

Rated 4 out of 5 stars

the happy linen company

the happy linen company. Ordered online, received when expected. a very good experience. i only gave 4 stars as i felt the blanket was not as thick as i was expecting. but ok.

25 November 2025
Rated 5 out of 5 stars

Great product good quality!

I have purchased a few throws over last couple of years and the quality is always good . Efficient delivery also !

26 November 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Sheila,

Thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase and the service you received!

All the best,
Feli and the team

Rated 5 out of 5 stars

Dissappointed at first but issue resolved

Really dissapointed at first however the company reached out to me and resolved the issue for which I'm truly grateful..this is the customer service other companies should pay attention to. Thanks Lucy

26 November 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Fiona, I'm really sorry to hear that. I have just sent you email directly to get to the bottom of what has gone wrong here.
Thanks,
Lucy

Rated 5 out of 5 stars

Lovely great productproduct

Lovely product, very good value for money, excellent service.

26 November 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Angela,

Thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase!

All the best,
Feli and the team

Rated 5 out of 5 stars

Burgundy throw

Lovely item looks exactly like pictures online quick delivery

25 November 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Freda,

Thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase and the service you received!

All the best,
Feli and the team

Rated 5 out of 5 stars

Excellent customer service and lovely products

I ordered a sheet and feeding set for my daughter. Delivery was really quick and the quality is lovely for the price.

When it arrived I had been accidentally sent 2 sheets and not the heeding set. I contacted them and got an immediate response. They sent the correct item out first thing the next morning.

Excellent customer service. Lovely product and speedy delivery!

22 November 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Katie,

Thank you so much for your lovely feedback and for taking the time to leave us a review. We’re delighted to hear you’re loving your purchase and happy with the service you received. We’re also glad we could quickly sort out the mix-up with your order. Your understanding and kind words mean a lot to us.

Best wishes,
Feli

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