Happy.Rentals Reviews 

760
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 109 reviews, reviewers overwhelmingly had a great experience with this company, often describing their trips as wonderful and comfortable. Customers frequently praise the wonderful locations, noting that properties are situated close to scenic lake views, local attractions, ski lifts, and convenient public transport. People also appreciate the helpful staff, spotless rooms, and well-maintained facilities that make family vacations relaxing and enjoyable. However, some reviewers were not happy with cleanliness issues, noting the presence of mold and poorly maintained spaces. A few guests also mentioned encountering damaged kitchen equipment, faulty appliances, and a lack of essential daily supplies during their visits.

What people talk about most

Location

Consumers find location to be positive, highlighting convenient access to the beach, nearby shops, and local... See more

Facilities

People report ambiguous experiences with facilities, as reviewers express a wide range of opinions. Many... See more

Staff

Reviewers mention positive feedback about staff, highlighting very friendly communication and attentive hosts... See more

Quality

Clients share ambiguous opinions on quality regarding their stays. While many reviewers highlight clean,... See more

Product

Reviewers highlight ambiguous aspects of product, presenting mixed feelings about the accommodation. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Positive aspects: Modern, spacious and clean apartment; very large garden and beautiful views. Trampoline and football goal for the kids. Private parking. The apartment manager came quickly when t... See more

Company replied

Rated 4 out of 5 stars

Great location, wonderful view over lake, direct beach accrss. (The water level is a little shallow, making access to swimmung level a bit complicated, but with shoes ok). Very peaceful and quiet sp... See more

Company replied

Rated 4 out of 5 stars

Great location - easy and flat walking distance from train station. Bus terminal even closer. It was very warm (32+ degrees) when we stayed in Aug 2026 and without air-conditioning we had to slee... See more

Company replied

Rated 5 out of 5 stars

The holiday flat is well equipped and modern throughout, perfectly suited for a group of four. Good amenities for self-catering. It is perfectly located within the old centre of Riva, lying rather qui... See more

Company replied


Company details

  1. Vacation Rental
  2. Holiday Home
  3. Property Management Company

Written by the company

Happy.Rentals provides professional holiday rental and property management services across Switzerland, Italy, France, Spain, Slovenia, Croatia, Greece, Malta, Montenegro, Hungary, Albania, Andorra and Sweden. We are an international company based in Lugano, with a dedicated team of professionals who take care of everything for both guests and homeowners, providing assistance from booking to departure and excellent management services. Established in 2008 in the famous Lake Como area, we now have more than 45 local offices. We proudly offer a wide range of holiday homes for every budget, taste, and type of vacation: cosy mountain chalets, modern city studios, breathtaking luxury villas, and serene countryside retreats. We aim to constantly develop and deliver our positive, professional service to new holiday locations!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

760 reviews

5-star
4-star
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2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(760)

224 reviews in the last 12 months

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Rated 1 out of 5 stars

The Villa Magistrale has been canceled…

Ok...I just don`t understand why I just get now these information from you? And also about the cancelation I Did not get any information...I just saw at my Bankacount that I got the money back and did not understand why. I needed to call you to make sure that there has been a cancelation. And also was your company no help at all to find something new. You just said sorry and that this is not longer your problem. I had so much trouble to find someone who could help me and it took three days to get in contact with booking. I would have understand it if there has been a cancelation and you would offer directly something knew but you just said it`s not your problem anymore and here is your money back. That`s no service und no safety at all because you made the contract. I´m really sorry but I can not recommend your campany because it´s not safe and there was no offer at all from you to find a solution. No good service!

13 July 2026
Unprompted review
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Reply from Happy.Rentals

Dear Marleen,
Thank you for sharing your experience. We are genuinely sorry for the stress and inconvenience caused by this situation.
We would like to clarify that your reservation was unfortunately affected because Villa Maestrale was sold by its owner approximately one month before your arrival. This was completely outside our control and was certainly not a cancellation we wanted or planned.

As soon as we were informed, we contacted Booking.com and worked with them to arrange an alternative accommodation for you. We also incurred a substantial fee to Booking.com in connection with the relocation assistance. We fully understand that having your original accommodation changed during the high season was frustrating, especially for a family, and we sincerely regret the inconvenience this caused.

However, describing the situation as a “scam” or saying that the property is “not safe” is misleading. The property was sold, which unfortunately made the original reservation impossible to honour. There was no fraudulent intent or attempt to deceive.

We are sorry that, despite our efforts to assist with the relocation, you were left with a negative impression.

Best regards,
Happy.Rentals

Rated 4 out of 5 stars

Ideally situated apartment …

We have stayed in this apartment block before so we had a good idea about the facilities. It is ideally situated next to the station and cable car with fabulous views. It is quite comfortable although the sofa is not to be honest. It would really benefit from having an oven instead of a dishwasher as the area is extremely expensive to eat out in. We were delighted that the pool was open this year, a great bonus. The only downside was the lift was out of action for 4.5 days which was very difficult as I’d hurt my Achilles and had to go up and down 6 floors anytime we wanted to go out. I did contact happy rentals and eventually it was fixed. We really appreciated the bottle of rose to welcome us to the apartment.

26 July 2026
Unprompted review
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Reply from Happy.Rentals

Thank you very much for your detailed review and for choosing to stay with us again. We’re pleased that you enjoyed the location, the beautiful views, the pool and the welcome touch on arrival.

We’re particularly sorry about the lift being out of service for several days. We understand how difficult this must have been, especially with an Achilles injury and an apartment on the sixth floor. We’re glad that, after you contacted Happy.Rentals, the issue was eventually resolved, although we appreciate the inconvenience it caused during a significant part of your stay.

Thank you also for your comments regarding the sofa and the apartment facilities. Feedback from returning guests is particularly useful, as you are able to compare the experience over time.

We appreciate your 4-star rating and hope to have the pleasure of welcoming you back again.

Best regards,
The Happy.Rentals team

Rated 5 out of 5 stars

Very nice staying in Tintoretto…

Very nice staying in Tintoretto apartments in Camaiore, Italy! The apartment was equipped with all necessary equipment for a family nice holiday. Thank you

7 August 2026
Unprompted review
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Reply from Happy.Rentals

Thank you very much, Gabriela, for your 5-star review! We’re delighted that you and your family enjoyed your stay at Tintoretto Apartments in Camaiore.

It’s especially nice to hear that you found the apartment well equipped for a family holiday. Providing comfortable and properly prepared accommodation with the essentials our guests need is an important part of the Happy.Rentals experience.

Thank you for choosing us, and we hope to welcome you and your family again!

Best regards,
The Happy.Rentals team

Rated 5 out of 5 stars

Great Apartment

Great Apartment, very clean and near the lake!

26 July 2026
Unprompted review
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Reply from Happy.Rentals

Thank you very much for your 5-star review! We’re delighted that you enjoyed the apartment, its cleanliness and the location close to the lake.

Clean, well-prepared accommodation is an important standard for us at Happy.Rentals, and we’re very pleased that it contributed to a positive stay.

Thank you for choosing Happy.Rentals. We hope to welcome you again soon!

Best regards,
The Happy.Rentals team

Rated 4 out of 5 stars

A spacious

A spacious, modern, new flat.Unfortunately, the lift wasn’t working. It would be good to at least fit a handrail next to the stairs. We couldn’t get into the underground car park, but luckily there were enough parking spaces on the street. It would be good to have a few towel hooks in the bathroom.

1 August 2026
Unprompted review
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Reply from Happy.Rentals

Thank you, Iveta, for your review and for sharing both the positive aspects of your stay and the points that could be improved.

We’re glad you appreciated the spacious, modern apartment. At the same time, we’re sorry that the lift was not working and that you were unable to access the underground parking, as we understand that these inconveniences can affect the overall comfort of a stay.

We also appreciate your practical suggestions regarding a handrail by the stairs and additional hooks in the bathroom. Feedback like this is useful in identifying small improvements that can make our accommodations more comfortable and functional for future guests.

Thank you for choosing Happy.Rentals, and we hope to welcome you again in the future.

Best regards,
The Happy.Rentals team

Rated 5 out of 5 stars

A true gem above Lugano

A true gem above Lugano!
The location in the historic village of Brè is unique, and the art exhibitions throughout the village make it a great open-air museum. The view of Lake Lugano is beautiful, and nature is right on your doorstep. The apartment leaves nothing to be desired: great amenities and very comfortable beds. A car is an advantage, but you are also well-connected on foot and by public transport. We will definitely come back!

21 July 2026
Unprompted review
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Reply from Happy.Rentals

Thank you so much, Angela, for this wonderful 5-star review! We’re delighted that you enjoyed your stay in Brè and appreciated both the character of the village and the beautiful views over Lake Lugano.

It’s also great to hear that the apartment met your expectations in terms of comfort and amenities. Providing well-prepared and comfortable accommodation is an important part of the experience we aim to offer at Happy.Rentals.

And knowing that you would definitely come back is the best compliment we could receive. We’ll be very happy to welcome you again!

Best regards,
The Happy.Rentals team

Rated 5 out of 5 stars

The place is clean and neat ,greenery…

The place is clean and neat ,greenery is well taken care of, villas in good condition, beach is amazing including the taverna. Staff is nice. The only downside is the Internet, installing the WiFi routers on top of villas is a bad idea, inside the villa no Internet you have to sit on the terrace to do your job. In a remote area like that and with weak mobile signal I think it is a problem to be reviewed. Apart that, very nice and relaxing holidays. Will be back!

28 July 2026
Unprompted review
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Reply from Happy.Rentals

Thank you very much, Michail, for your detailed review and the 5 stars! We’re delighted that you enjoyed the well-kept surroundings, the beach, the taverna and the friendliness of the staff, and above all that you had a relaxing holiday.

We also appreciate your honest feedback regarding the Wi-Fi connection. Reliable internet access is increasingly important to our guests, especially for those who may need to work during their stay, so your comments about the signal inside the villa are valuable and will be taken into consideration.

It’s wonderful to hear that, despite this inconvenience, you enjoyed your experience enough to want to return. We’ll be very happy to welcome you back!

Best regards,
The Happy.Rentals team

Rated 3 out of 5 stars

The apartment is very clean and safe

The apartment is very clean and safe, and it has two bathrooms, which is good. However, it is a bit far from the city center, and the key collection and check-out process is inconvenient, as the keys are picked up from an office located a short distance from the accommodation.

28 July 2026
Unprompted review
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Reply from Happy.Rentals

Dear Wafaa,

Thank you for taking the time to share your feedback. We are pleased to hear that you found the Garda Lake View Apartment clean and safe, and that the two bathrooms were a convenient feature during your stay.

Regarding the location, the apartment is situated outside the immediate city centre, shown on the map of the portal where you booked.

We also appreciate your feedback regarding the key collection and check-out procedure. The office is located a short distance from the apartment, and we understand that collecting and returning the keys there may be less convenient than having everything handled directly at the property.

Thank you again for staying with us. We hope to have the opportunity to welcome you back to Lake Garda in the future.

Best regards,
Happy.Rentals

Rated 5 out of 5 stars

The view is fantastic

The view is fantastic. You can see the sea even from the bed and the kitchen area, not just from the terrace. It was a very nice welcome, we got muffins and mineral water. There was everything we could need. The sea was across the road and you could go swimming right away, no need to go to the beach. There is a hot and cold shower at the gate. There is plenty of space on the terrace. The space inside is also nice and spacious, well furnished.

23 July 2026
Unprompted review
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Reply from Happy.Rentals

Thank you so much, Marianna, for your wonderful 5-star review! We’re delighted that you enjoyed the beautiful sea views, the spacious terrace and the comfort of the accommodation.

We’re especially pleased that the welcome touches made a difference. Making sure our guests arrive to a well-prepared home with everything they need is an important part of the experience we aim to provide at Happy.Rentals.

It sounds like you made the most of that fantastic seaside location, and we hope to welcome you back for another relaxing stay!

Best regards,
The Happy.Rentals team

Rated 5 out of 5 stars

Happy Rentals is a company I recommend

Happy Rentals is a company I recommend; they are very professional, and the accommodations are pleasant.

22 July 2026
Unprompted review
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Reply from Happy.Rentals

Dear Christelle,
Thank you very much for your kind recommendation! We’re delighted to hear that you found Happy.Rentals professional and enjoyed your accommodation.
We truly appreciate your feedback and hope to welcome you again in the future!

Best regards,
Happy.Rentals

Rated 4 out of 5 stars

Nice and quiet location

Nice and quiet location. Short distance to beach, shopping and restaurants. Safe parking in the basement.
Nice spacius balcony and functionel a/c.
Menton is a perfect holiday destination.

11 July 2026
Unprompted review
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Reply from Happy.Rentals

Dear Jeppe,
Thank you very much for your lovely review!
We’re delighted that you enjoyed the peaceful location, convenient access to the beach, shops and restaurants, as well as the spacious balcony, air conditioning and secure parking. We’re also happy to hear you enjoyed Menton.
We hope to welcome you back for another wonderful stay!

Warm regards,
Happy.Rentals

Rated 5 out of 5 stars

The apartment ist great

The apartment ist great! Very clean, spacious, hat everything you need. The view is very nice, the surrounding is quiet but still very good situated. I'd be happy to stay here again next time.

25 July 2026
Unprompted review
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Reply from Happy.Rentals

Dear Ana,

Thank you very much for your wonderful review!
We’re delighted to hear that you enjoyed the clean and spacious apartment, the beautiful view, and the peaceful yet convenient location.
We would be very happy to welcome you back next time!

Best regards,
Happy.Rentals

Rated 5 out of 5 stars

They are reacting on our wishes…

They are reacting on our wishes immediately

27 July 2026
Unprompted review
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Reply from Happy.Rentals

Dear Diethelm,

Thank you for your kind feedback! We’re very happy to hear that our team was responsive and attentive to your needs.
It was a pleasure hosting you in Argentière, and we hope to welcome you back in the future!

Warm regards,
Happy.Rentals

Rated 4 out of 5 stars

Good location for both hiking and…

Good location for both hiking and skiing. Good size room for a family of 4/5. Good food nearby for both breakfast and dinner. Did enjoy every moment of the stay.

18 July 2026
Unprompted review
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Reply from Happy.Rentals

Dear Remi,
Thank you very much for your lovely review! We are delighted to hear that you enjoyed the location, the spacious accommodation, and the nearby dining options. It is wonderful to know that you had a great stay and enjoyed every moment.
We hope to welcome you and your family again in the future!

Warm regards,
Happy Rentals Team

Rated 5 out of 5 stars

An atmospheric mountain apartment with…

An atmospheric mountain apartment with a beautiful view. A great base for mountain hikes. It was clean, and the host responded quickly to any questions. We received clear and comprehensive instructions before arrival. Highly recommended.

23 July 2026
Unprompted review
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Reply from Happy.Rentals

Dear Tomek,

Thank you very much for your wonderful review! We’re delighted that you enjoyed the beautiful mountain views, the location, and the cleanliness of the apartment. It’s also great to hear that our communication and arrival instructions were helpful. We truly appreciate your recommendation and hope to welcome you back for another mountain stay!

Kind regards,
Happy.Rentals

Rated 5 out of 5 stars

We stayed in an apartment in Argentière…

We stayed in an apartment in Argentière managed by Happy Rentals. They were very efficient with keeping in touch about our booking. They also provided excellent information about access to the apartment. They are very efficient with answering queries via WhatsApp. Overall a very good experience and I would confidently book with them again 5*****.

13 July 2026
Unprompted review
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Reply from Happy.Rentals

Dear Ruby,

Thank you very much for your wonderful 5-star review! We are delighted to hear that you were happy with our communication, check-in information, and WhatsApp support. It is great to know you had such a positive experience in Argentière, and we would be very pleased to welcome you back in the future!

Best regards,
Happy.Rentals

Rated 5 out of 5 stars

Nice facility near to the beach

Nice facility near to the beach. Well organised, information was obained at the right time and both by WhatsApp and Email.

7 July 2026
Unprompted review
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Reply from Happy.Rentals

Dear Remo,
Thank you for your positive review! We are pleased to hear that you enjoyed the facility, the convenient location close to the beach, and our communication throughout your stay. We always aim to provide guests with clear and timely information, and we are happy that this contributed to a pleasant experience.
We hope to welcome you again in the future!

Kind regards,
Happy.Rentals Team

Rated 5 out of 5 stars

Cute apartment in the historic center


Clear and quick check-in communication. Responsiveness: they replaced the broken fan on a Sunday.
Highly appreciated historic center location, thanks to the cellar space used for bicycle storage.

11 July 2026
Unprompted review
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Reply from Happy.Rentals

Dear Filippo,
Thank you very much for your positive review! We are delighted to hear that you appreciated the smooth check-in process, our responsiveness, and the assistance provided during your stay.
We hope to welcome you again in the future!

Kind regards,
Happy Rentals Team

Rated 5 out of 5 stars

Clean and well supplied.

11 July 2026
Unprompted review
Happy.Rentals logo

Reply from Happy.Rentals

Thank you for your review Rebecca!
We're pleased to hear you found the apartment clean and well supplied.
We hope to welcome you back again for another enjoyable stay!

Best regards,
Happy Rentals Team

Rated 5 out of 5 stars

Wonderful, cosy flat in the perfect location

The holiday flat is well equipped and modern throughout, perfectly suited for a group of four. Good amenities for self-catering. It is perfectly located within the old centre of Riva, lying rather quiet in a pedestrian's zone, yet close to busier places and the harbour.

7 July 2026
Unprompted review
Happy.Rentals logo

Reply from Happy.Rentals

Thank you for your wonderful review!
We're delighted to hear you enjoyed the apartment, its modern amenities, and the perfect location in the heart of Riva. It's great to know it provided everything you needed for a comfortable stay.
We hope to welcome you back again soon!

Warm regards,
Happy.Rentals Team

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