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Hansons Auctioneers Reviews 

1,162
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 942 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly approach, making interactions pleasant and informative. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and ease of the overall process, from initial valuation to auction results. Reviewers are particularly impressed with the accurate valuations and the good value for money received, often exceeding expectations. However, some customers expressed dissatisfaction with the product outcomes, noting that items sometimes sold for less than expected or estimated, and that commission fees were considered high. A few other people also felt that communication regarding auction times and unsold items could be improved, and there were occasional reports of items being misplaced or mishandled.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Service

Reviewers highlight positive aspects of service, with many praising the professional, friendly, and efficient... See more

Product

Consumers have mixed experiences regarding product handling and descriptions. Some reviewers report issues... See more

Price

People report ambiguous experiences with price, with some customers achieving the quoted or even better... See more

Value for money

Clients share positive opinions on value for money, with many expressing satisfaction that their items sold... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Clearing my late mother's house threw up lots of bits not wanted by the family. We took several items along to Hansons who were both polite and honest about the likelihood of the items being desired.... See more

Rated 5 out of 5 stars

This is the third (fourth?) time I have purchased from Hansons (from the Derby, Richmond and Banbury branches) and all deliver a consistently top class performance in all the required areas for purc... See more

Rated 5 out of 5 stars

I had my item valued by Hanson’s representative. I did not feel pressurised to sell. I accepted the valuation and a reserve was put on my sale item. At Auction my item made a good amount over the re... See more

Rated 5 out of 5 stars

From first meeting your staff at Kings Croft Hotel, we have had excellent service and have been kept fully informed of all the procedures relating to the auction process. We also were able to view... See more


Company details

  1. Auction House
  2. Art & Antiques
  3. Auto Auction
  4. Collectibles Store
  5. Online Auction Service
  6. Online Marketplace

About Hansons Auctioneers

Written by the company

Hansons Auctioneers Reviews: Discover Why Clients Trust Hansons Again and Again

Because Every Object Has a Story to Tell....

At Hansons, we don’t just auction items - we bring history to life, one treasured object at a time. Whether you’re clearing a collection, finding a new home for a family heirloom, or bidding on a piece that speaks to your soul, we’re here to make every moment meaningful.

CH-with-Bonaparte-Bees-4 GET A VALUATION With over 20 years of experience and a growing network of twelve auction centres across the UK, Hansons is proud to serve sellers and buyers from all walks of life — from seasoned collectors to first-time auction-goers. Our expert valuers treat every object with care and curiosity, searching for the story behind the surface.

Clients return again and again not just for our expertise, but for the personal touch we bring to each and every lot. We’ve helped uncover forgotten fortunes in lofts, reunited families with long-lost heirlooms, and sent teddy bears and vintage Rolexes on journeys around the globe.

What makes Hansons special?
It’s the theatre of the saleroom, the thrill of the chase, and the joy of discovery — all wrapped into a process that’s welcoming, professional, and refreshingly human. Our dedicated team handles everything from free valuations and house visits to international bidding via HansonsLive, our global online platform.

From antique books and showbiz memorabilia to gold coins and fine art, we celebrate the quirky, the valuable, and the deeply sentimental. Because we know that behind every item is a memory waiting to be shared.

So whether you’re letting go, searching for something special, or simply love the excitement of the auction, come and be part of the Hansons story. Discover why thousands trust us with their treasures, and why many call us not just auctioneers, but storytellers, too. GET A VALUATION UPCOMING AUCTIONS NATIONWIDE LOCATIONS

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 78% of negative reviews

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4.5

All reviews

(1,162)

791 reviews in the last 12 months

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Rated 5 out of 5 stars

Artwork for sale

They took my paintings and sold them for me. Everything went smoothly and they kept me informed of what they were doing. Great service

8 June 2026
Rated 5 out of 5 stars

Valuation,Price and Service - thank you Hansons

I had my item valued by Hanson’s representative. I did not feel pressurised to sell. I accepted the valuation and a reserve was put on my sale item. At Auction my item made a good amount over the reserve price and the proceeds of sale were in my bank account within 4 weeks. From beginning to end this was a pleasant experience.

14 May 2026
Rated 5 out of 5 stars

A highly professional service- the…

A highly professional service- the items we auctioned with Hansons were very well photographed and accurately catalogued. Many of the pieces were researched in depth and he information included in the catalogue. They were advertised on several platforms and even featured in Midlands Today! Communication with the subject matter expert at Hansons has been excellent.

1 June 2026
Rated 5 out of 5 stars

Reassuring visit by your specialist (I…

Reassuring visit by your specialist (I apologise for not remembering his name). Everything covered and good communication. Good sale prices achieved, and two items held over to your next sale in order to achieve reserve prices.

22 May 2026
Rated 5 out of 5 stars

good communication

good communication , quick to rely to emails
and spot on valuation to the penny , despite Jim never having seen one before..!

26 May 2026

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